We Listen. We Solve. Modernizing Infrastructure. Strengthening Communities.
Technology System Administrator
Location
North Dakota
Posted
10 days ago
Salary
$79.1K - $107K / year
Seniority
Senior
Job Description
Technology System Administrator
Ulteig
• Administer and configure enterprise systems, collaboration tools, and applications, ensuring secure configurations, reliable performance, and alignment with organizational technology and governance standards. • Support identity and access management across enterprise systems and applications, including Microsoft Active Directory, Microsoft Entra ID, user provisioning, role-based access, permissions, and access reviews in accordance with security and data governance policies. • Administer enterprise collaboration and productivity platforms such as Microsoft Teams, SharePoint, Templafy, Uconnect, Monday.com, TeamsHub, AI tools, and related SaaS platforms to support secure and effective business use. • Develop and maintain governance frameworks for enterprise applications and technology systems, including configuration standards, operational procedures, access models, documentation standards, and data management practices. • Conduct software license reviews and manage license allocation across assigned enterprise applications to support compliance with vendor agreements and optimize platform utilization. • Troubleshoot complex system, endpoint, identity, and application issues related to configuration conflicts, permissions, integrations, patching, and platform functionality, serving as an escalation point from Help Desk support. • Maintain compliance with information security standards by supporting configuration reviews, vulnerability remediation, patch management, access hygiene, and consistent operational practices across assigned technologies. • Create and maintain technical documentation, configuration standards, support runbooks, and internal knowledge resources that improve consistency, repeatability, support efficiency, and self-service enablement. • Partner with business stakeholders and technology teams to advise on the effective use of supported platforms, improve support processes, and identify automation or self-service opportunities that reduce recurring issues.
Job Requirements
- Bachelor’s degree in Information Systems, Computer Science, Information Technology, or closely related technical field; equivalent experience may be considered.
- 3–5 years of experience administering enterprise technology systems, SaaS applications, collaboration platforms, or endpoint management tools.
- Experience with application governance, identity and access management, enterprise collaboration platforms, endpoint administration, software configuration, patching, and technology support practices.
- Demonstrated knowledge of Microsoft 365, Microsoft Teams, SharePoint, Microsoft Entra ID, Active Directory, Windows client administration, Microsoft Intune, and related enterprise technology platforms.
- Strong analytical, troubleshooting, and technical problem-solving skills across system, endpoint, identity, collaboration, and application environments.
- Excellent communication, documentation, time management, interpersonal, and organizational skills.
- Ability to manage multiple priorities, work collaboratively across teams, and deliver reliable support while maintaining strong customer service.
- Demonstrates openness to innovation by embracing and applying evolving technology and AI tools to enhance workflows, solve problems, and drive continuous improvement.
- Must have authorization to work permanently in the U.S.
- Preferred: Microsoft, CompTIA, ITIL, or other relevant technology certifications.
- Exposure to scripting, workflow, or automation tools such as PowerShell, Power Automate, Azure Automation, or similar platforms.
- Familiarity with ITIL practices, change management processes, and operational support standards.
- Understanding of data governance, compliance standards, and secure configuration management practices.
Benefits
- Flexible Workplace
- Employee Ownership
- Competitive Pay
- Comprehensive Benefits Package
- Collaborative Environment
- Innovative Culture
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