Bush and Bush Law Group logo
Bush and Bush Law Group

Compassionate Care and Maximizing Compensation for Personal Injury Victims Across Texas. We Deliver Results!

Bilingual Legal Intake Specialist

AttorneyAttorneyFull TimeRemoteSeniorTeam 51-200Since 2019H1B No SponsorCompany SiteLinkedIn

Location

Colombia

Posted

2 days ago

Salary

$4 - $6 / hour

Seniority

Senior

High SchoolEnglishSpanish

Job Description

Bilingual Legal Intake Specialist

Bush and Bush Law Group

• Inbound Call Management: Professionally handle incoming calls from clients involved in auto accidents and gather essential information regarding the accident and potential legal representation needs. • Client Interaction: Communicate effectively with clients to explain legal processes and procedures, provide information about the firm's services, and answer client queries. • Multi-Tasking: Manage multiple tasks simultaneously in a fast-paced environment and efficiently navigate electronic systems while engaging with clients on the phone. • Document Management: Maintain accurate and confidential client records in compliance with legal standards; organize and update client information. • Administrative Support: Provide administrative assistance to legal professionals as needed and collaborate with the legal team to ensure smooth case progression.

Job Requirements

  • Language: Proficiency in both English and Spanish is required.
  • Education: High school diploma or equivalent required; some college coursework preferred.
  • Experience: Previous experience in a legal environment or customer service/intake role is preferred.
  • Communication Skills: Excellent verbal and written communication skills with a strong customer service focus.
  • Organizational Skills: Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently.
  • Technical Proficiency: Proficient in Microsoft Office Suite and familiarity with case management software is a plus.
  • Empathy and Understanding: A genuine desire to assist clients in their times of need and a compassionate demeanor.

Benefits

  • Positive Culture: Be part of a supportive and innovative team.
  • Professional Growth: Opportunities for career advancement and ongoing professional development.
  • Remote Work: Work from home while contributing to high-impact projects in a collaborative virtual environment.

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