Role Description API is seeking seasoned professional to join our company in the role of an Account Director. This is a remote position. The Account Director is the client’s main point of contact. This role will actively manage existing client relationships with our Airline, Cruise Line and Hotel partners; focused on the best interests of our clients and API at all times. Essential Functions: - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sourcing - Oversee the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market/wallet share versus pre-assigned revenue quota. - Work closely with the Research & Sourcing teams to provide all details of a destination to ensure a seamless approach to sourcing the destination. - Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships. - Total responsibility for ensuring RFP results are documented in the customer destination presentation in an accurate, detail-oriented manner. - Ensure the presentation meets the needs of the client, demonstrates a level of savings, and meets the revenue goals of API. - Strategic planning and organizing to maximize API revenue and client savings goals, including sourcing timelines for expiring contracts and contract renewals. Site Inspections - Conduct hotel site inspections domestically and internationally when required with customers ensuring each property meets client criteria. Contracting - Execute hotel contract negotiations on behalf of the Airline, contract renewals, and addendums. - Keen ability to negotiate mutually beneficial contract terms and conditions. - Monitor market conditions in each serviced destination to ensure the best rates, amenities, and contract terms are maintained throughout the hotel contract. - Conduct risk management for each destination the client services to proactively manage any potential risks to the contract. - Proactively pursue and maintain the best hotel relationships where the client has contracted. Day to Day Account Management - Work closely with the sales team to ensure client needs are met and share leads uncovered by communication with hotels and airlines. CrewCare - Manage crew member feedback via our online portal for all assigned accounts ensuring any complaints are addressed in a timely fashion. - Add new hotels to the system and ensure all information is accurate. Delete inactive hotels. HotelExpress - Ensure negotiated rates for Crew, Business and Leisure Travel are loaded and maintained properly on HotelExpress for clients. ACES - Verify all hotel contract information is loaded properly into ACES for OPS and for Accounting. - Review ACES schedules monthly to ensure hotels are downloading their schedules. - Assist OPS department with follow-up with the hotels about the schedules. - Verify client backup list is accurate and loaded into ACES for OPS. CRM - Ensure all revenue opportunities are in the CRM with accurate business start dates. - Ensure all hotel/airline and API commission contracts are loaded, executed, and attached to the CRM. - Maintain all flight information. - Fully understand the client’s business and ensure all deliverables are being met for a successful relationship. - Strive to create increased value for the client by providing new points of view and recommendations aligned with desired business goals. - Work closely with the Business Development team to ensure a smooth client transition from contract signing to implementation. - Independently lead and make decisions that properly balance the needs of the client and API. - Manage all client communications ranging from weekly performance meetings to business reviews. - Own internal communications to the cross-functional team on client performance, strategies, and needs. - Become knowledgeable in all API technology platforms to ensure clients are aligned with appropriate software solutions. Qualifications - Minimum of 5 years of experience in the travel industry and working closely with hotels is a must. - Preferred Bachelor’s degree in business administration, sales and marketing or related field. - Ability to effectively manage workload in a fast-paced environment, relying on extensive experience and judgment to plan and accomplish goals. - Strong attention to detail and produces high-quality work. - Ability to positively present API in customer-facing situations. - Strong Microsoft Office computer skills, with emphasis on Excel. - Excellent verbal and written communication skills. - Strong customer/client service skills. - Ability to work with and understand diverse cultures here and abroad. - An organized self-starter who can work proactively and independently. - Able to multi-task and work well under strict deadlines. Requirements - Full-time position core business hours Mon-Fri 9-5. - Occasional evening/weekend work and flexibility to travel as needed (25%). Benefits - The good faith compensation range for this role is 55,000 to 60,000 GBP annually, commensurate with experience. - Plus, annual discretionary bonus.

Role Description As our business continues to grow, we're looking for an exceptional Senior Director, Attendee Excellence & Event Technology to define and lead the future of attendee experience across our global client portfolio. This is a unique opportunity to shape one of the agency's most strategically important functions—bringing together attendee experience, event technology, registration, housing, customer service, sponsorship technology, attendee communications, websites and digital experiences into one connected ecosystem that sets a new benchmark for excellence. Working closely with our Sponsorship Leadership team, you'll ensure sponsor, exhibitor and partner experiences are seamlessly connected to the attendee journey through innovative technology, operational excellence and scalable digital solutions. Qualifications - Significant leadership experience across attendee management, event technology or event operations within a global events agency or corporate events environment. - Extensive experience delivering complex global event programmes. - Deep knowledge of registration, housing, event websites and attendee management platforms. - Experience integrating sponsorship, exhibitor or partner technologies into wider attendee platforms and digital experiences. - Experience working with technologies such as RainFocus, Cvent, Passkey and similar enterprise event platforms. - Strong understanding of UX, digital experiences, event communications and customer journeys. - Experience leading large, multidisciplinary teams across multiple regions. - Strong commercial acumen with responsibility for budgets, forecasting and financial performance. - Excellent executive stakeholder management and client relationship skills. - Confidence translating complex data into strategic recommendations. - Experience driving operational transformation, process improvement and scalable delivery models. - An interest in AI, automation and emerging event technologies. Requirements - Remote role based in the Central or Eastern United States. - Willingness to travel internationally throughout the year (approximately 20–30%). - Flexibility to work across global time zones when required. - Suitable home working environment. - Minimum broadband speed of 25MB download / 2MB upload. Benefits - Competitive salary of $170,000 - $190,000 - PTO – 20 days plus public holidays - Summer Hours - Birthday Day Off - 401(k) with employee contribution access - Medical, Dental & Vision Insurance - Life Insurance - Health Advocacy Program - Wellbeing & Inclusion initiatives, including Employee Assistance Program (EAP) - Family Leave & Adoption Assistance - Rewards & Recognition incentives - Volunteering Day - Cell & Wi-Fi allowance - Time Off in Lieu - Generous Employee Referral Program Company Description At Nteractive, we create experiences that connect people with brands in unforgettable ways. From global conferences and product launches to immersive experiences, digital campaigns and internal communications, we partner with some of the world's leading technology and lifestyle brands to deliver extraordinary experiences across the globe. We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference.

Rubrik has partnered with the world’s leading Global Systems Integrators (GSIs) to develop successful, profitable outcomes for our joint customers and our respective companies. We are seeking a Director, GSI to serve as a high-impact, strategic Individual Contributor. In this principal-level role, you will be responsible for managing, scaling, and driving unprecedented growth with select Global Systems Integrators. As a senior executive-level partner manager, you will bring a masterful track record of managing Global GSI partnerships, with a deep focus on business development, enablement, complex cost models, financial selling, and high-stakes business negotiations. - Demonstrated success building and scaling a global partnership with the named GSI, with deep expertise across their Managed Service Provider (MSP) business units worldwide — including a track record of co-selling, joint pipeline development, and revenue growth across multiple theatres. - Proven ability to own, cultivate, and navigate C-suite and global executive relationships, driving alignment on long-term strategic goals and mutual growth priorities at the highest levels of both organizations. - Experienced in structuring and leading global Quarterly Business Reviews (QBRs) that track performance metrics, pipeline health, forecast accuracy, and strategic alignment across regions and business units. - Deep expertise in driving the global design, adoption, and commercialization of embedded solutions and integrated service offerings within the GSI's broader portfolio and go-to-market motion, across all theatres. - Ability to establish high-value executive engagement from day one at a global level — leveraging existing relationships and credibility to accelerate time-to-impact across regions. - Serve as the primary global business development driver for new logo acquisition and pipeline generation — acting as the central conduit between Rubrik's global field sales organization and the GSI's worldwide partner ecosystem. - Demonstrated ability to accelerate partner adoption of Rubrik's product solutions at scale, translating global technical enablement into pipeline velocity and bookings growth across multiple regions. - Skilled at articulating and presenting the combined Rubrik and GSI value proposition to global stakeholders, executive leadership, and customers, including at global executive briefings and industry events. - Exemplary relationship management skills, with a consistent ability to build lasting, mutually valuable partnerships across GSI global leadership, Rubrik's regional field sales teams, and channel leadership. - Experienced in identifying the GSI's global top accounts and high-potential customers, executing structured interlocks with Rubrik's regional sales organizations for opportunity registration and co-sell alignment worldwide. - Strong command of the GSI's global sales processes and deal mechanics, including path-to-contract workflows across regions, enabling accurate global forecasting and disciplined pipeline management. #LI-MR2 #LI-Remote The minimum and maximum base salaries for this role are posted below; this role is also eligible to earn commissions pursuant to the Company’s written Incentive Compensation Plan. Additionally, the role is eligible for equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range $183,000—$198,000 USD The minimum and maximum base salaries for this role are posted below; this role is also eligible to earn commissions pursuant to the Company’s written Incentive Compensation Plan. Additionally, the role is eligible for equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US2 (all other US offices/remote) Pay Range $166,000—$192,000 USD Join Us in Securing and Accelerating the World's AI TransformationRubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ RubrikAt Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: - Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. - Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. - Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/DisabledRubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Role Description The Senior Director of Consumer Insights (Consumer Experience) is a transformative leadership role responsible for converting consumer, patient, and caregiver feedback into strategic intelligence that drives experience improvement and operational performance across Ascension. Serving as the enterprise authority on consumer experience research and insight, this leader provides executives with a definitive understanding and actionable insight as to how healthcare experiences influence trust, retention, and operational outcomes. Operating as a critical partner to clinical and operational leaders, the Senior Director moves beyond traditional metric reporting to: - Diagnose the underlying drivers of experience performance - Quantify friction points - Influence enterprise priorities This role requires a potent combination of analytical rigor, executive storytelling, operational empathy, and organizational influence to ensure customer experience insights shape decision-making at every level of the health system. Key Responsibilities - CX Insights Agenda: Develop and oversee a comprehensive customer experience insights agenda that integrates continuous listening feedback and primary research and connects experience data with operational, clinical, and financial data. Generates hypotheses, performs deep dive analysis (AI/Tableau/SQL), and uncovers actionable insights. - Operational & Clinical Partnerships: Partner with executive, clinical, and operational leaders to diagnose root causes of experience performance. Translate complex experience data into clear, actionable recommendations that prioritize improvements with the highest impact on patient outcomes and care delivery. - Driver & Loyalty Analytics: Lead advanced analysis to uncover the key drivers of customer sentiment, explicitly quantifying their impact on outcomes such as patient loyalty, retention, system reputation, and cost-to-serve. Provide evidence-based recommendations that optimize resource allocation for experience design. - Continuous Improvement Activation: Establish governance, processes, and forums that seamlessly integrate customer experience insights into operational reviews, strategic planning, and performance management. Accountable for prioritizing ‘next best action’ to ensure we achieve internal and regulatory performance goals. - Team Leadership & Analytics Modernization: Lead, coach, and develop a high-performing team of consumer insights professionals. Advance capabilities in journey analytics, text analytics, predictive modeling, and data visualization, positioning the team as a strategic partner to frontline and executive leaders alike. Qualifications - High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management. - Progressive experience in insights, consumer research, strategy, or analytics roles, with a track record of translating data into actionable insights and influencing senior leaders. Benefits - Paid time off (PTO) - Various health insurance options & wellness plans - Retirement benefits including employer match plans - Long-term & short-term disability - Employee assistance programs (EAP) - Parental leave & adoption assistance - Tuition reimbursement - Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location, and salary range at the time of the offer.