Role Description Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. The Figma Research team is hiring a Director, Research - AI Evals to own how we measure the quality of Figma's AI-powered experiences. As Figma ships more AI capabilities across our products, the question "is this really good?" has never mattered more — and answering it rigorously is what this role exists to do. You'll define what "good" means for our AI features, build the frameworks and quality bars to measure it, and turn that into trusted signal that product teams rely on to decide what to ship. The ideal candidate brings deep, hands-on experience evaluating AI/LLM-powered products — blending human evaluation with automated, model-based approaches — along with the product instinct and communication skills to make evaluation genuinely useful. What you'll do at Figma: - Own AI evaluation methods and operations for Figma's AI-powered experiences — define quality dimensions, design how we measure them, and turn results into decision-ready signal. - Build and maintain evaluation frameworks, rubrics, golden datasets, and quality bars, combining human evaluation with automated/model-based approaches (e.g., LLM-as-judge) where appropriate. - Partner with engineering to stand up repeatable, reproducible evaluation pipelines and regression testing, so evaluation is a routine part of how AI features are built and shipped. - Produce clear readouts and dashboards that let stakeholders confidently make go/no-go and prioritization decisions. - Socialize a shared definition of quality so evaluation standards are adopted across teams rather than re-invented — and advocate for evaluation as a strategic partner in the product process. - Manage a small team to execute our AI evals in partnership with contractors, internal staff, and/or LLMs. Qualifications - 10+ years of experience in product, research, applied research, or a closely related field, including 2+ years of management experience. - Direct, hands-on experience owning the evaluation of AI/LLM-powered products. - Expertise designing and running AI evaluation — human evaluation programs, rubric and benchmark/golden-dataset construction, inter-rater reliability — and sound judgment about when and how to apply automated/model-based approaches (e.g., LLM-as-judge), including their limitations. - Strength across both qualitative and quantitative methods, comfort with data and metrics, and the ability to reason about model behavior. - Demonstrated success in identifying the riskiest assumptions behind an ambiguous quality question, prioritizing them, and designing right-sized evaluation to build confidence. - A proven track record of gaining buy-in from executive and cross-disciplinary stakeholders — transcending methodology to articulate a larger user story and the "so what" to inspire action. Requirements - While it's not required, it's an added plus if you also have: - Experience building or co-building automated evaluation pipelines and regression testing in partnership with engineering, or familiarity with eval tooling (e.g., Braintrust, LangSmith, DeepEval, or equivalents). - Experience standing up a new function, practice, or discipline from scratch. - 2+ years in product design, user-centric product management, data science, product development, and/or front-end engineering. - A familiarity and depth of experience using Figma's products. Benefits - Figma offers equity to employees, as well as a competitive package of additional benefits, including: - Health, dental & vision. - Retirement with company contribution. - Parental leave & reproductive or family planning support. - Mental health & wellness benefits. - Generous PTO. - Company recharge days. - A learning & development stipend. - A work from home stipend. - Cell phone reimbursement. - Sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles.

Role Description The Associate Director of Field Engagement will work under the supervision of and in partnership with the Director of Field Engagement (FE Director) to develop strategies for unlocking the power of CLINIC’s network through deep relationship building. The individual in this role will serve as a strategic partner to the director to ensure a streamlined and enhanced affiliate experience that establishes strategies for affiliate recruitment, evaluation, onboarding, engagement, retention, and sustainable growth for CLINIC’s network of charitable immigration legal services organizations (“CLINIC affiliates”) and partner legal services organizations. The Associate Director of Field Engagement will also provide direct supervision and mentorship to other members of the FE team. Primary Responsibilities - Leadership, Management and Administration - Work with the FE Director in developing and implementing section priorities, including yearly goals for FE, budgets, project design and resource development. - Assist the FE Director in the day-to-day management of the section, including optimizing the team’s efficiency and effectiveness and maintaining collaborative relationships with affiliates, prospective affiliates, and strategic partners. - Contribute input and oversight for grant-funded projects, as needed. - Provide leadership, direction, supervision, and support to direct reports to ensure clarity in roles, responsibilities, and expectations. - Conduct performance evaluations and offer regular feedback and guidance to staff. - Ensure quality control mechanisms and monitor staff’s effective use of CLINIC’s resources. - Monitor and assess field engagement strategies implemented by direct reports to build deep relationships with members of the field through check-in calls, conference calls, coalition building and other engagement activities. - Assess staff resource and developmental needs, develop strategies and budgets for meeting those needs, and facilitate access to developmental resources. - Intra and Cross-Sectional Collaboration - Implement (and update as needed) a CLINIC-wide strategy to gather real time information and best practices through relationship building to inform CLINIC’s work. - Coordinate with other CLINIC teams to provide accurate and comprehensive information and guidance to CLINIC affiliates and partner LSPs (as appropriate) on CLINIC affiliate benefits, tools to discern whether and how to create authorized immigration legal services, and other general inquiries as needed. - Manage projects that support field activities and require cross-sectional agency support. - Coordinate with CLINIC’s database administrator to solve problems, run queries, reports, and engagement metrics to ensure the member portal and the database are in sync. - Partner with CLINIC’s Communications team in promoting CLINIC’s Field Engagement work through the creation and updating (as needed) of CLINIC’s publications, resources, website, and social media. - Assist in drafting appeal letters, grant proposals, and grant reports in collaboration with CLINIC’s Advancement team to support staff expenses, section operations, and projects. - Affiliate Engagement - Create, lead, and maintain CLINIC’s communication channels for robust and regular engagement, including cohort calls and peer to peer learning opportunities. - Ensure a streamlined and enhanced affiliate experience that establishes strategies for affiliate recruitment, evaluation, onboarding, engagement, retention, growth and compliance. - Support the integrity of CLINIC’s Affiliate Network by helping evaluate organizational readiness, sustainable legal service models, and alignment with CLINIC’s mission and DOJ Recognition and Accreditation expectations. - Establish, strengthen, and maintain relationships with relevant stakeholders and coalitions whose objectives include increased and improved immigrant inclusion particularly through the development of immigration legal services nationwide. - Update CLINIC staff, network, and partners and other relevant stakeholders on developments in the field of immigration legal services, immigrant inclusion and legal empowerment strategies. - Represent CLINIC to other national and local organizations and attend virtual and in person meetings required by grants and as assigned. Qualifications - Bachelor’s Degree in management, social work, or related discipline, required; graduate degree in management, social work, or related discipline preferred. - Ten years of experience working in immigration services field and/or non-profit immigration legal services including program management, organizational/strategic planning, and program evaluation/assessment. - Minimum of 3 years of management, administration, and supervisory experience. - Knowledge of immigration laws/policies/regulations; delivery of direct immigration legal services; resource development strategies; best practices; and non-profit management. - Knowledge of the Department of Justice Recognition and Accreditation (R&A) program and its role in supporting high-quality, authorized immigration legal services is preferred. - Experience supporting grant-funded initiatives, including project implementation, reporting, budget monitoring, and compliance requirements, is preferred. - Database development, workflow development, and report writing, preferred. - Knowledge and understanding of Catholic social teaching on immigration preferred. - Experience building and maintaining relationships with government agencies, non-profit organizations, coalitions, and other community groups preferred. - Ability to manage and supervise multiple levels of diverse personnel. - Ability to travel on occasion for trainings, meetings, and conferences. - Excellent public speaking, verbal, and written communication skills. - Ability to maintain confidentiality in matters relating to personnel and sensitive policy matters involved in the leadership of the agency. - An uncompromising commitment to immigrants' rights and race equity. Requirements - Demonstrate knowledge of and support the organization’s mission, vision, value statements, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior. - Fulfill CLINIC’s expectations that all staff: - Serve with integrity. - Develop innovative solutions. - Promote learning — for themselves, for their colleagues, and for our network. - Cultivate constructive relationships. - Model stewardship. - Maintain professionalism and positivity in workplace interactions. - Demonstrate leadership and take initiative. - Take responsibility for actions, results and mistakes. - Communicate in a timely and effective manner, keeping individuals informed of key issues and needs. - Develop and exercise strong problem-solving skills and judgement. - Focus on building and strengthening relationships across and outside the organization. - Demonstrate flexibility and openness by adapting to changing priorities, ideas, strategies, procedures and methods. - Make effective decisions. - Resolve conflicts constructively. - Demonstrate behavior that supports fundraising as a critical and shared responsibility. Work Environment This position may require extended periods of standing, sitting, as well as some repetitive movements, bending and repetitive lifting of significant weight. Reasonable accommodations may be made to enable individuals with disabilities to perform the key components and primary responsibilities. Equal Employment Opportunity and Diversity Commitment CLINIC considers all applicants for employment without regard to race, color, ancestry, national origin, sex, gender identity, gender expression, sexual orientation, marital status, family responsibilities, religion, age, disability, service in the military, or any other characteristic protected under applicable federal, state, or local law. CLINIC also provides “reasonable accommodations” to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. All interested individuals, regardless of background, are encouraged to apply. We embrace and encourage our employees’ differences in race, color, ancestry, national origin, sex, gender, sexual orientation, marital status, and other characteristics that make our employees unique. Location Anywhere within the continental United States Application To be considered for the position, please submit both a RESUME and a COVER LETTER.

• Own the portfolio of new product bets: choose what the team takes on, sequence the work, and decide what advances and what stops • Hire, lead, and grow product managers, set the standard for the craft • Set the direction for what gets built, drawing on customers, the market, and the team’s discovery • Own the commercial outcomes of the portfolio: pricing, packaging, go-to-market, and the win-rate • Hold the team accountable for outcomes across the portfolio: adoption, usage, and customer impact • Secure the development capacity and hold the delivery standard across the portfolio

Role Description As the Senior Director, Network Research & Development, you will lead a small, high-caliber team focused on shaping Lumen’s future network capabilities through disciplined experimentation, technology validation, and long-horizon innovation. This leader will serve as the single-threaded owner for Network R&D, driving a focused portfolio of emerging technology bets that inform future architecture, product, security, and network strategy. This role is designed for a decisive, technically credible leader who can connect emerging technologies to practical business and network outcomes. The Senior Director will own the R&D charter, govern the portfolio, establish clear decision criteria, and ensure the team remains focused on learning, optionality, and future capability shaping—not near-term roadmap delivery or business-as-usual execution. Location This is a remote opportunity open to candidates located anywhere in the U.S. Main Responsibilities - Lead the Network R&D function as the accountable owner for long-horizon experimentation, technology validation, and future capability development across emerging network technologies. - Build and lead a lean core team of dedicated R&D talent, including principal-level engineers, architects, and program/portfolio discipline, while flexing capacity through internal SMEs, vendors, contractors, academic partners, and external specialists. - Define and manage a clear R&D charter that distinguishes exploratory research and validation from production delivery, near-term roadmap execution, and business-as-usual architecture work. - Develop and govern a portfolio of R&D initiatives across adjacent, emerging, and frontier horizons, ensuring each initiative has a clear hypothesis, learning milestone, kill criterion, and decision value. - Prioritize investment areas such as quantum networking, post-quantum crypto-agility, next-generation optical and fiber technologies, autonomous networks, AI infrastructure, programmable networks, edge and distributed compute, and advanced security capabilities. - Translate emerging technology trends into practical implications for Lumen’s network strategy, product roadmap, architecture decisions, and future-state operating model. - Establish disciplined intake, review, and reporting mechanisms to evaluate R&D opportunities, track outcomes, and support quarterly governance discussions with senior leaders and investment stakeholders. - Drive strong stop/continue decision-making by quickly ending low-value or non-viable initiatives and reallocating focus toward the highest-potential opportunities. - Partner across Network Engineering, Architecture, Product, Security, Finance, Legal, Procurement, and external ecosystem partners to align R&D work with enterprise priorities and future customer needs. - Protect the R&D team from being pulled into ongoing operational execution or near-term delivery work while maintaining strong connectivity to the teams that may eventually scale or operationalize validated capabilities. - Build a culture of technical depth, curiosity, accountability, disciplined experimentation, transparency, and enterprise-minded decision-making. - Interface with and influence enterprise technology strategy by advising executive leadership (EVPs, SVPs, VPs) on disruptive network trends, industry inflection points, and future-state architectures that may reshape Lumen's competitive position over the next 3–10 years. - Secure alignment across Product, Technology, Security, Finance, and Operations leadership to prioritize and accelerate transformational network initiatives that create new revenue opportunities or materially improve operational economics. Qualifications - Bachelor’s degree in engineering, computer science, electrical engineering, telecommunications, applied science, or a related technical field; advanced degree preferred. - 15+ years of experience in network engineering, network architecture, advanced technology strategy, R&D, product engineering, emerging technology incubation, or a related technical leadership function. - 10+ years of experience leading technical teams, senior engineers, architects, or cross-functional innovation programs. - Deep understanding of network architecture, optical and transport systems, IP networking, security, automation, AI-enabled infrastructure, cloud-native platforms, or other advanced network technologies. - Demonstrated ability to evaluate emerging technologies and translate technical uncertainty into structured experiments, decision points, and business-relevant recommendations. - Strong strategic thinking with the ability to connect long-horizon technology shifts to enterprise priorities, customer needs, financial impact, and future network differentiation. - Strong cross-functional influence and executive communication skills, with the ability to engage senior leaders, technical experts, finance partners, vendors, and external research partners. Preferred Qualifications - Experience leading R&D, innovation, advanced architecture, emerging technology, lab, or incubation teams within a telecommunications, cloud, infrastructure, security, or deep technology environment. - Exposure to quantum technologies, post-quantum cryptography, QKD, advanced optical systems, next-generation fiber, photonics, AI infrastructure, autonomous networks, digital twins, or programmable network architectures. - Experience structuring technology pilots, proof-of-concepts, vendor co-development efforts, academic collaborations, national lab engagements, standards participation, or startup partnerships. - Strong understanding of intellectual property considerations, vendor partnership models, co-development terms, licensing approaches, or commercialization pathways for emerging technology work. - Ability to represent the organization externally with credibility in technical forums, partner discussions, industry groups, and innovation ecosystems. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $174,876 - $233,168 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $183,621 - $244,827 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $192,364 - $256,486 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Requisition Requisition #: 342787 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job.