• You will support the BizOps team in day-to-day operations and take on administrative and communication tasks. • This includes, in particular: maintaining and filing documents and data, supporting structured processes and CRM tasks, handling emails and managing mailboxes, communicating with internal and external contacts, and taking on recurring tasks to relieve the team. • You will help make workflows more efficient and support smaller projects.

• Advocate for PriceLabs' culture and values • Partner with business leaders to build high-performing teams • Manage end-to-end onboarding and offboarding processes • Automate onboarding workflows via AI tools and HRIS integrations • Partner with leaders on people-related conflicts, decisions, and concerns • Build and maintain automated dashboards for headcount, attrition, engagement, and compliance

• Own and manage the organisation's core business systems (SharePoint, Miro, HubSpot, PandaDoc and others), including configuration, user life-cycle, integrations and compliance posture • Define and enforce access control policies, role-based permissions and joiner/mover/leaver procedures across all platforms, including conducting periodic access reviews • Develop and operationalise compliance-aligned processes including data retention, GDPR obligations and audit-readiness activities • Build and maintain standard operating procedures for system lifecycle events (new system onboarding, configuration changes, project creation, team changes, leavers, etc.) • Ensure systems governance and ownership processes across the organisation are forward-compatible with future ISO 27001 and SOC 2 compliance efforts • Act as the single point of accountability for system governance, working with stakeholders across the business to keep controls practical and proportionate • Maintain controlled documentation for system configuration, compliance procedures and information handling • Lead the compliance and governance evaluation when new tools or systems are introduced, ensuring they meet organisational standards before adoption • Own vendor risk assessment for SaaS and third-party platforms, including due diligence on security posture, data handling and contractual compliance • Set technical and governance guardrails for business-built tools, low-code applications and internal prototypes — giving teams safe paths to build and ship without creating shadow IT or orphaned systems • Provide data-boundary clarity for Client on-boarding, Change Management, Disaster Recovery and Business Continuity workstreams

Role Description GlyCare is seeking a Business Systems Analyst to strengthen and optimize the systems, data, reporting, automation, workflows, and content-management processes that support our growing organization. The Business Systems Analyst will partner with GlyCare departments to identify business needs, document requirements, improve workflows, standardize data and reporting processes, and implement technology-enabled solutions that support operational performance and scalability. This position will also support the technical and data-related components of hospital onboarding and implementation. The analyst will coordinate with facility IT, analytics, and clinical informatics teams to communicate GlyCare requirements, validate data extracts and reports, track technical dependencies, and resolve issues that could affect a successful hospital launch. The ideal candidate combines strong business analysis and process-improvement skills with healthcare operations knowledge, EHR experience, data-quality discipline, and the ability to collaborate effectively with both technical and nontechnical stakeholders. Qualifications - Bachelor’s degree in Business Administration, Information Systems, Computer Science, Data Analytics, Healthcare Administration, or a related field. Equivalent relevant experience may be considered. - At least three years of experience in business systems analysis, healthcare business analysis, process improvement, system implementation, data analysis, or a related role. - Experience working within healthcare operations or supporting clinical, administrative, IT, analytics, or informatics stakeholders. - Experience working with electronic health record systems and hospital teams on data extracts, reports, workflows, testing, system access, or issue resolution. - Demonstrated ability to gather, analyze, document, and communicate business, functional, data, and reporting requirements. - Experience with workflow analysis, process mapping, system testing, data validation, issue tracking, and user acceptance testing. - Working knowledge of operational reporting, dashboards, metrics, data quality, and performance monitoring. - Strong analytical and problem-solving skills, with the ability to identify root causes and develop practical solutions. - Excellent written and verbal communication skills, including the ability to translate between technical and nontechnical stakeholders. - Strong organizational and project-coordination skills, with the ability to manage multiple priorities, dependencies, and deadlines. - Ability to work collaboratively and independently in a growing, multi-site healthcare organization. Requirements - Experience supporting inpatient care, hospital-based medical groups, diabetes management, glycemic management, or other clinical service-line operations. - Experience with SQL, Power BI, Tableau, Power Automate, workflow automation platforms, ticketing systems, or project-management tools. - Experience with data extracts, flat files, secure file-transfer processes, system interfaces, or healthcare data integrations. - Familiarity with HIPAA, healthcare data privacy, information security, audit readiness, data governance, and document-retention practices. - Experience supporting vendor evaluations, software selection, system implementations, integrations, or enterprise content-management solutions. - Experience working within Agile, Waterfall, or hybrid project-delivery environments. Benefits - PPO health insurance effective the 1st of the month - 401(k) with company match - Paid time off - Dental, vision, life and disability coverage - $600 annual iPhone stipend Company Description GlyCare is a growing medical group specializing in consultative inpatient diabetes and glycemic management. We partner with hospitals and health systems across multiple states to deliver dedicated inpatient diabetes management services through GlyCare-employed Nurse Practitioners and Physician Assistants.