Glycare

Role Description GlyCare is seeking a Business Systems Analyst to strengthen and optimize the systems, data, reporting, automation, workflows, and content-management processes that support our growing organization. The Business Systems Analyst will partner with GlyCare departments to identify business needs, document requirements, improve workflows, standardize data and reporting processes, and implement technology-enabled solutions that support operational performance and scalability. This position will also support the technical and data-related components of hospital onboarding and implementation. The analyst will coordinate with facility IT, analytics, and clinical informatics teams to communicate GlyCare requirements, validate data extracts and reports, track technical dependencies, and resolve issues that could affect a successful hospital launch. The ideal candidate combines strong business analysis and process-improvement skills with healthcare operations knowledge, EHR experience, data-quality discipline, and the ability to collaborate effectively with both technical and nontechnical stakeholders. Qualifications - Bachelor’s degree in Business Administration, Information Systems, Computer Science, Data Analytics, Healthcare Administration, or a related field. Equivalent relevant experience may be considered. - At least three years of experience in business systems analysis, healthcare business analysis, process improvement, system implementation, data analysis, or a related role. - Experience working within healthcare operations or supporting clinical, administrative, IT, analytics, or informatics stakeholders. - Experience working with electronic health record systems and hospital teams on data extracts, reports, workflows, testing, system access, or issue resolution. - Demonstrated ability to gather, analyze, document, and communicate business, functional, data, and reporting requirements. - Experience with workflow analysis, process mapping, system testing, data validation, issue tracking, and user acceptance testing. - Working knowledge of operational reporting, dashboards, metrics, data quality, and performance monitoring. - Strong analytical and problem-solving skills, with the ability to identify root causes and develop practical solutions. - Excellent written and verbal communication skills, including the ability to translate between technical and nontechnical stakeholders. - Strong organizational and project-coordination skills, with the ability to manage multiple priorities, dependencies, and deadlines. - Ability to work collaboratively and independently in a growing, multi-site healthcare organization. Requirements - Experience supporting inpatient care, hospital-based medical groups, diabetes management, glycemic management, or other clinical service-line operations. - Experience with SQL, Power BI, Tableau, Power Automate, workflow automation platforms, ticketing systems, or project-management tools. - Experience with data extracts, flat files, secure file-transfer processes, system interfaces, or healthcare data integrations. - Familiarity with HIPAA, healthcare data privacy, information security, audit readiness, data governance, and document-retention practices. - Experience supporting vendor evaluations, software selection, system implementations, integrations, or enterprise content-management solutions. - Experience working within Agile, Waterfall, or hybrid project-delivery environments. Benefits - PPO health insurance effective the 1st of the month - 401(k) with company match - Paid time off - Dental, vision, life and disability coverage - $600 annual iPhone stipend Company Description GlyCare is a growing medical group specializing in consultative inpatient diabetes and glycemic management. We partner with hospitals and health systems across multiple states to deliver dedicated inpatient diabetes management services through GlyCare-employed Nurse Practitioners and Physician Assistants.

Role Description GlyCare is seeking an experienced Practice Manager to lead multi-site operations for facility-based provider teams across multiple hospital systems and states. This role is ideal for a hands-on healthcare operations leader who enjoys supporting clinical teams, solving staffing challenges, improving workflows, and using data to drive consistent service delivery. The Practice Manager will oversee GlyCare-employed Nurse Practitioners and Physician Assistants assigned to partner facilities, ensuring each site is staffed, supported, compliant, and aligned with GlyCare standards and facility requirements. Key Responsibilities - Remotely oversee daily operations, provider coverage, staffing plans, and workload across assigned partner facilities. - Operationally supervise and support Nurse Practitioners and Physician Assistants, including scheduling, coaching, performance management, and annual evaluations. - Coordinate planned time off, leaves, vacancies, unexpected absences, PRN coverage, and cross-facility staffing needs. - Partner with GlyCare’s internal Clinical Leadership, Human Resources, Credentialing, Quality, Compliance, Revenue Cycle, and Information Technology departments to address operational challenges and provider performance concerns. - Monitor APP documentation standards, attendance, productivity, compliance, and quality measures. - Maintain staffing trackers, dashboards, reports, and operational data to support workforce planning and leadership decision-making. Qualifications - Bachelor’s degree in healthcare administration, business administration, nursing, or a related field. - 5+ years of experience in healthcare operations, medical practice management, hospital operations, or clinical program management. - 3+ years of direct people-management or staff-supervision experience. - Experience managing healthcare providers or clinical teams across multiple facilities, regions, or states is a plus. - Strong skills in provider scheduling, workforce planning, staffing coverage, performance management, policy implementation, and compliance monitoring. - Familiarity with hospital credentialing, privileging, onboarding, facility access, and multi-state workforce requirements. - Ability to use operational metrics, reports, and dashboards to identify trends and recommend practical solutions. - Excellent leadership, communication, organization, conflict-resolution, documentation, confidentiality, and follow-through skills. - Proficiency with Microsoft Office, scheduling platforms, dashboards, and reporting tools. - Ability to provide professional references from direct supervisors in your last two roles upon request. Preferred Qualifications - Experience remotely managing Nurse Practitioners, Physician Assistants, or Advanced Practice Provider teams. - Experience leading inpatient or multi-site healthcare operations. - Knowledge of APP scope-of-practice, supervision, delegation, collaboration, documentation, billing, compliance, and revenue cycle requirements. Work Environment and Schedule - Based in Jacksonville, Florida, primarily during standard business hours. - Flexibility required for urgent staffing or operational needs outside normal business hours. - Operational leadership role; does not provide clinical call coverage. Benefits - PPO health insurance effective the 1st of the month. - 401(k) with company match. - Paid time off. - Dental, vision, life and disability coverage. - $600 annual iPhone stipend. Equal Employment Opportunity GlyCare is an equal opportunity employer. We welcome qualified applicants from all backgrounds and make employment decisions based on qualifications, experience, business needs, and job-related requirements.