Role Description Join our team as a day shift, full-time, Virtual Care Registered Nurse (RN). The Virtual Care RN provides professional nursing care and clinical support for assigned patients through virtual and remote care platforms. - Accountable for performing patient assessments, care coordination, patient education, clinical documentation, and ongoing patient monitoring while utilizing multiple healthcare technology systems, including the electronic medical record (EMR). - Establishes collaborative relationships with patients, families, physicians, and interdisciplinary team members to promote quality outcomes, patient safety, and continuity of care. - Adheres to organizational policies, professional nursing standards, regulatory requirements, and privacy guidelines to ensure safe, compliant, and patient-centered care in a virtual environment. Qualifications - Current RN license or current license deemed acceptable by the applicable State Board of Nursing, must be compact license. - BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care. - Minimum of three (3) years’ experience in medical/surgical inpatient nursing. Requirements - Preferred Job Requirements: - Bachelor’s Degree in Nursing. Benefits - We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. - We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. - We use advanced technology to support our team and enhance patient care.

Role Description Join our team as a day shift, full-time, Virtual Care Registered Nurse (RN). The Virtual Care RN provides professional nursing care and clinical support for assigned patients through virtual and remote care platforms. - Accountable for performing patient assessments, care coordination, patient education, clinical documentation, and ongoing patient monitoring while utilizing multiple healthcare technology systems, including the electronic medical record (EMR). - Establishes collaborative relationships with patients, families, physicians, and interdisciplinary team members to promote quality outcomes, patient safety, and continuity of care. - Adheres to organizational policies, professional nursing standards, regulatory requirements, and privacy guidelines to ensure safe, compliant, and patient-centered care in a virtual environment. Qualifications - Current RN license or current license deemed acceptable by the applicable State Board of Nursing, must be compact license. - BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care. - Minimum of three (3) years’ experience in medical/surgical inpatient nursing. Requirements - Bachelor’s Degree in Nursing (preferred). Benefits - Career growth opportunities. - Tuition assistance. - Resources that support wellness, education, and financial well-being. - Paid time off. - Comprehensive health benefits. - Supportive, inclusive culture where you are valued and cared for.

Role Description The Support Officer - Aged and Community Care supports entry-level (non-clinical) digital, in-home, and community-based aged and community care programs to support participants to maintain social connectedness and independence. Working as part of an integrated Nationwide Aged and Community Care team, the role will: - Collaborate with functional teams including Intake, Quality, Operations, and Finance. - Ensure programs are informed by participant choice, provide dignity and respect, and are responsive to identity, culture, and diversity. - Coordinate, supervise, train, and support a large volunteer workforce. Qualifications - Demonstrated ability to follow and implement Frameworks, policies, procedures, work instructions, guidelines, and standards. - Sound understanding of accounts receivable and accounts payable principles. - Ability to demonstrate initiative; work independently and in a team environment. - Excellent records management and general administration skills. - Ability to solve work-related problems of limited difficulty using knowledge, judgement, and work skills. - Thorough knowledge in coordinating, managing, training, and supporting volunteers. - Sound knowledge and experience in using software applications including databases, client management systems, mobile/tablet applications, and Microsoft suite of programs. Benefits - Financial wellbeing: Salary packaging options available to reduce tax and increase salary benefits. - Life, Health & Wellbeing: Access to a paid ‘Me’ day and a range of other paid leave options, along with specialist health and wellbeing advice via the Employee Assistance Program (EAP). - Career development: Access to ongoing learning, training, and development opportunities.

Role Description Join our team and make a positive impact on the lives of others! We are looking for a Team Lead for our Care team in Indiana. This role is remote with potential travel to the FreedomCare hub closest to you. This role is client-centric and focuses on providing a seamless customer service experience by effectively leading a team of empathetic and solutions-driven Care Coordinators and Team Support Specialists. In this role, you will mentor and advise your team members to provide exceptional customer service to clients and caregivers. Every Day You Will: - Be the direct point-of-contact for team member inquiries or concerns; respond to and resolve escalated or complex issues. - Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback. - Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures, and remaining within compliance guidelines. - Support process improvement by identifying system or workflow areas of opportunity. - Assist the management team with the interview processes and new team member training. Qualifications - Experience managing/supervisory employees. - Exceptional experience leading, mentoring, and developing their employees. - Experience with performance management. - 3+ years customer service experience; ability to provide a seamless Customer Service experience including interacting with customers, answering customer inquiries, and effectively handling customer complaints. - Experience with data input, case review, and building rapport and confidence with the team. - Ability to motivate team to meet and/or exceed case management targets or metrics. - Computer proficiency required; ability to leverage technology to identify, research, and solve customer issues. - Excellent communication and organizational skills. - Must have poise and patience when dealing with customers. - Bilingual in English and Spanish, or other languages desired. Benefits - Competitive compensation. - Medical benefits. - Retirement plans. - Wellness programs. - Fun company events. - Ongoing learning opportunities to grow your career. Compensation Range The base pay range for this role is between $24.00 and $26.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.