Role Description The Support Officer - Aged and Community Care supports entry-level (non-clinical) digital, in-home, and community-based aged and community care programs to support participants to maintain social connectedness and independence. Working as part of an integrated Nationwide Aged and Community Care team, the role will: - Collaborate with functional teams including Intake, Quality, Operations, and Finance. - Ensure programs are informed by participant choice, provide dignity and respect, and are responsive to identity, culture, and diversity. - Coordinate, supervise, train, and support a large volunteer workforce. Qualifications - Demonstrated ability to follow and implement Frameworks, policies, procedures, work instructions, guidelines, and standards. - Sound understanding of accounts receivable and accounts payable principles. - Ability to demonstrate initiative; work independently and in a team environment. - Excellent records management and general administration skills. - Ability to solve work-related problems of limited difficulty using knowledge, judgement, and work skills. - Thorough knowledge in coordinating, managing, training, and supporting volunteers. - Sound knowledge and experience in using software applications including databases, client management systems, mobile/tablet applications, and Microsoft suite of programs. Benefits - Financial wellbeing: Salary packaging options available to reduce tax and increase salary benefits. - Life, Health & Wellbeing: Access to a paid ‘Me’ day and a range of other paid leave options, along with specialist health and wellbeing advice via the Employee Assistance Program (EAP). - Career development: Access to ongoing learning, training, and development opportunities.

Role Description Join our team and make a positive impact on the lives of others! We are looking for a Team Lead for our Care team in Indiana. This role is remote with potential travel to the FreedomCare hub closest to you. This role is client-centric and focuses on providing a seamless customer service experience by effectively leading a team of empathetic and solutions-driven Care Coordinators and Team Support Specialists. In this role, you will mentor and advise your team members to provide exceptional customer service to clients and caregivers. Every Day You Will: - Be the direct point-of-contact for team member inquiries or concerns; respond to and resolve escalated or complex issues. - Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback. - Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures, and remaining within compliance guidelines. - Support process improvement by identifying system or workflow areas of opportunity. - Assist the management team with the interview processes and new team member training. Qualifications - Experience managing/supervisory employees. - Exceptional experience leading, mentoring, and developing their employees. - Experience with performance management. - 3+ years customer service experience; ability to provide a seamless Customer Service experience including interacting with customers, answering customer inquiries, and effectively handling customer complaints. - Experience with data input, case review, and building rapport and confidence with the team. - Ability to motivate team to meet and/or exceed case management targets or metrics. - Computer proficiency required; ability to leverage technology to identify, research, and solve customer issues. - Excellent communication and organizational skills. - Must have poise and patience when dealing with customers. - Bilingual in English and Spanish, or other languages desired. Benefits - Competitive compensation. - Medical benefits. - Retirement plans. - Wellness programs. - Fun company events. - Ongoing learning opportunities to grow your career. Compensation Range The base pay range for this role is between $24.00 and $26.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

Title: Hybrid Faculty - Doctor of Physical Therapy (DPT) Goodyear, AZ Full Time College of Health and Natural Sciences Experienced Job Description: Franklin Pierce University invites applications and nominations for the Open Rank Faculty Member position in the Doctor of Physical Therapy program in Goodyear. Franklin Pierce University seeks a collaborative faculty member who specializes in outpatient neurological care and management of vestibular conditions. Experience in managing pediatric conditions is a plus for an applicant. The applicant must be committed to the profession of Physical Therapy and to the inclusive excellence of our students. Reporting to the Director of the DPT Program, the DPT Faculty member will play a key role in shaping the next generation of physical therapists. This full-time, 12-month, hybrid faculty position involves curriculum development, delivery, and assessment, as well as student advisement, leadership in service to the university and profession, community outreach, and scholarly engagement. The position will also involve Clinical Education as an assistant to our Clinical Team. Additionally, there may be opportunities to serve as a lab instructor or teach modules within courses. New faculty for the DPT in AZ will join a well-established hybrid program that is committed to providing evidence-based educational practice. Responsibilities: - Develop, deliver, and assess curriculum for DPT students. - Advise and mentor students. - Provide leadership in university and professional service. - Engage in community outreach efforts. - Contribute to scholarly activities. - Potentially serve as a lab instructor or teach course modules. - Assist in Clinical Education as part of the administrative workload release time Qualifications: - Doctoral degree preferred (Ph.D., Ed.D., D.Sc.) - Certification (NCS, PCS) and experience in Neurological Physical Therapy. - Physical Therapy licensure in Arizona or eligibility (license obtained within 90 days of employment). - Minimum of three years of clinical experience. - Demonstrate effective and innovative teaching in academia (full-time or adjunct) or in clinical settings (Clinical Instructor). - Expertise in the management of outpatient neurologic care and the management of vestibular conditions. - Experience in neurologic care across the continuum of care. Pediatric experience is a positive in an application. - Willingness to travel for university-related purposes, if required. A complete application should include the following: - Cover Letter outlining your interest and qualifications for the position stating your teaching philosophy; - Updated CV; - Three (3) professional references with contact information, title, institutional affiliation, email address and direct phone numbers. (No references will be contacted without written permission from the candidate.) As an Equal Opportunity employer, Franklin Pierce recognizes the impact of a diverse community and encourages applications from individuals with varied experiences, backgrounds and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, pregnancy, age, disability gender identity and expression, protected veteran status or any other status protected by law. About Franklin Pierce University: Since its establishment in 1962, Franklin Pierce University has been a catalyst for the academic success and personal growth of numerous undergraduate and graduate students. Rooted in a robust liberal education foundation, we provide majors and programs that cultivate vital professional skills, foster close relationships among students, faculty, and staff, and offer personalized, financially accessible academic opportunities that empower our students to realize their full potential. Our impact extends across a diverse range of learners, including residential undergraduates, online students, and full-time graduate students, through our primary campus in Rindge, NH and additional online and graduate centers in Manchester and Lebanon, NH, Austin, TX and Goodyear, AZ. As we uphold our commitment to excellence, we continually explore innovative models and programs that build upon our rich legacy, guiding students to expand their knowledge, pursue their passions, and graduate as capable, engaged leaders. At Franklin Pierce University, we hold firm in our belief that establishing a lasting legacy involves supporting and preparing students to thrive as leaders and contributing members of society. To achieve this mission, we recognize the importance of fostering a diverse community comprised of exceptional individuals from various backgrounds, all dedicated to advancing our shared goals.

• Organize, analyze, effectively and accurately communicate scientific data, methodologies, and conclusions in both written and verbal formats. • Contribute to the preparation, review, and authoring of nonclinical regulatory documents, including IND, CTA, NDA, BLA, briefing packages, investigator brochures, and related submission materials. • Support the development of nonclinical strategies that align with product-specific scientific considerations, regulatory expectations, and overall clinical development plans. • Support nonclinical gap assessments and assist with the design, review, and interpretation of pharmacology, biodistribution, toxicology, immunogenicity, and safety studies. • Review nonclinical study protocols, reports, and supporting data to ensure scientific quality, regulatory compliance, and consistency with development objectives. • Participate in client-facing meetings and multidisciplinary project teams. • Monitor and interpret evolving FDA, EMA, ICH, and other global regulatory guidance relevant to nonclinical development, particularly for advanced therapy products. • Collaborate with internal subject matter experts and project teams to ensure timely delivery of high-quality consulting services. • Support business development activities through technical input for proposals, client discussions, and scientific presentations, as appropriate. • Independently execute assigned technical activities and deliverables within established frameworks. • Apply existing regulatory guidance and scientific precedent to solve defined problems. • Receive guidance on novel, highly complex, or strategically challenging development questions. • May review limited portions of work produced by peers or junior staff.