Role Description Under the general supervision and direction of the Director of Annual Giving, the Development Operations Manager oversees and manages all Development data entry, processes, and reporting, as well as developing and implementing new processes as needed to improve fundraising effectiveness and efficiency. The Development Operations Manager will lead the systems, data, and compliance that supports both PPGNHAIK and PPAA fundraising programs. This role has primary ownership of the Raiser's Edge database, including administration, reporting, dashboard development, and data integrity, and directly supervises two Database Specialists and a Prospect Researcher. The Manager serves as the team's subject-matter expert on data governance, gift processing, and regulatory requirements. Key Responsibilities - Database Administration - Serve as the administrator of the Raiser's Edge database, overseeing system configuration, user permissions, constituent record structure, and data architecture. - Establish and enforce database standards, data entry protocols, and naming conventions. - Manage software updates, integrations, and third-party plug-ins connected to Raiser's Edge. - Oversee data hygiene, including deduplication, NCOA updates, and data audits. - Reporting & Dashboard Development - Design, build, and maintain queries, exports, and reports that support fundraising, finance, and executive decision-making. - Develop and maintain real-time dashboards (e.g., via Raiser's Edge NXT, Power BI, or similar tools) tracking revenue, pipeline, and KPI performance for staff development and leadership. - Partner with the Development Leadership Team to translate data needs into accurate, actionable reports for leadership, Board of Directors, audit, and grant compliance purposes. - Continuously evaluate and improve reporting to increase efficiency. - Gift Processing & Revenue Operations - Oversee the timely and accurate processing and reconciliation of all gifts, pledges, and other revenue types. - Partner with the Finance department on monthly and annual revenue reconciliation, ensuring development and finance figures remain aligned. - Oversee the acknowledgment and tax-receipting process. - Stay current on nonprofit compliance requirements, including charitable solicitation registration, gift acceptance policies, and donor privacy regulations. - Maintain documentation of internal controls and compliance procedures for development operations; support internal and external audits as needed. - Prospect Research Oversight - Provide direction and supervision to the Prospect Researcher, ensuring research priorities align with major gift, mid-level, annual, and institutional giving strategies. - Ensure prospect research findings, wealth screening data, and ratings are captured in the database. - Support prospect pipelines growth and portfolio assignments in partnership with the philanthropy team. - Team Management - Directly supervise two Database Specialists and a Prospect Researcher, providing clear direction, coaching, and professional development support. - Establish workflows, documentation, and cross-training. - Conduct regular one-on-ones and annual performance reviews for direct reports. - Foster a culture of accuracy, accountability, and continuous growth. Qualifications - BA/BS in related field required - Five years’ experience with Raiser’s Edge required, including experience managing large-scale data manipulation, building complex queries and reports, and working directly with support technicians. - Extensive experience in Excel, dashboard adjustments and dataset combing preferred. - Project management experience. Requirements - Supervises Database Specialists and Prospect Researcher, or similar positions. - Provides daily work direction, approves time sheets, administers performance reviews, and participates in employment decisions. Benefits - This position is eligible for PPGNHAIK benefits. - Comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. Salary Range $64,677 - $110,000 - Annually *Actual starting pay will be determined based on factors including, but not limited to, relevant experience, education, internal equity, geographic location, and the budgeted hiring range established for the position. Other Information - All new hires are strongly recommended to have the COVID-19 vaccination, including boosters. - All new hires hired between September and April must present proof of receiving a current flu shot. Our Commitment to Diversity At PPGNHAIK, we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. Equal Employment Opportunity PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state or federal law.

• Complete accurate daily reconciliations by the daily cut-off, maintaining a full audit trail • Investigate and resolve reconciliation breaks, escalating exceptions where appropriate • Process ISA transfers within SLA, keeping cases moving smoothly • Resolve transfer rejections promptly, aiming to close them within 2 business days • Process ISA History Forms (IHFs) accurately to maintain correct ISA allowance updates • Collaborate with Operations, Client Services and external counterparties to progress cases without delays • Continuously improve reconciliation and transfer processes to reduce breaks and operational risk

Role Description At MasTec Communications Group we build for the future. Yours and ours. As a Operations Support Coordinator, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety! Work Details: - Onsite or Work from Home | Bridgetowne, Quezon City - Monday to Friday | Night Shift | 8 PM - 5 AM Manila time Responsibilities: - Work closely with the OPE to identify and document tasks to deliver the project on time and within the budget. - Assist in tracking and balancing revenues and expenses for each job. - Track internal subcontractor invoices and pass-through revenue. - Manage the progression of invoices. - Conduct progress reviews with team members to ensure timely completion of deliverables to meet overall requirements. - Review and quality control of internal and subcontractor invoicing prior to payment. - Assist leadership with a variety of special projects and reporting. - Meeting weekly and monthly financial goals assigned by leadership. - All other duties within your scope of work assigned by leadership. Qualifications - You have the ability to read and understand maps, drawings and diagrams for project build process. - You have strong organizational skills. - Excellent verbal, written, phone, and interpersonal skills. - You are able to work in a fast-paced high-volume work environment. - You are dependable, with flexibility to work weekends and holidays, as needed. - Construction Understanding is a plus. - Experience in telecom tower related or fiber is a plus. Requirements - Excel (including Pivot Tables & VLOOKUP's) - Required - AutoDesk - a plus - Strong Biller experience needed - Strong verbal and written communication skills - Required - Oracle - Microsoft Office tools - Microsoft 365 - P2/Sphere - Server Access - PDF X-change

Role Description We’re looking for someone who wants to help run and scale a growing marketing agency, not just complete tasks. This role sits directly alongside the founder and will gradually take ownership of client delivery, internal operations, and marketing coordination. If you enjoy thinking strategically, improving systems, leading projects, and working closely with clients, this role will give you the opportunity to take real ownership inside a fast-growing business. Over time, the goal is for this person to become a key operational leader within the company. What You’ll Be Responsible For - Client Management - Act as a key point of contact for clients across ongoing marketing campaigns. - Lead regular client communication and ensure work is delivered clearly, professionally, and on time. - Review campaigns, copy, and creative before they go live to ensure quality. - Identify opportunities to improve client performance and suggest new ideas. - Help maintain strong, long-term client relationships. - Project & Delivery Management - Coordinate internal marketing projects across email, creative, paid ads, and other channels. - Turn ideas into structured briefs and ensure the team executes them properly. - Track deadlines, deliverables, and priorities across multiple clients. - Work closely with designers, copywriters, and specialists to ensure work is completed to a high standard. - Agency Operations - Help keep the internal delivery engine running smoothly. - Improve processes, documentation, and internal organisation as the business grows. - Coordinate small operational tasks such as internal reporting, basic invoicing coordination, and team communication. - Support onboarding of new freelancers or team members when needed. - Growth & Improvement - Regularly review client performance and internal workflows to identify improvements. - Suggest ways to make the agency more efficient, structured, and scalable. - Take initiative to solve problems before they become issues. Qualifications - Experience in agency account management. - Experience in marketing project management. - Experience in startup operations. - Experience in marketing coordination across multiple channels. Requirements - Strong organisational skills and attention to detail. - Confident communication with clients and teams. - Ability to manage multiple projects at once. - Comfortable working in a fast-moving environment. - Proactive mindset and strong sense of ownership. - Interest in growing into a more senior leadership role over time. Ideal Background - Typically 3–7 years of experience working in marketing agencies, startup environments, service businesses, or remote teams. - Experience coordinating email marketing, creative work, ads, or marketing campaigns is highly valuable. What Makes This Role Different This is not a narrow role. You will be working closely with the founder and gradually taking ownership across client delivery, projects, and internal systems. If you enjoy solving problems, improving processes, and helping build something long-term, this role offers significant room to grow. Working Structure - Remote full-time role. - Working hours aligned mostly with Central European Time (CET). - Long-term opportunity with potential for increased responsibility as the business grows. Application Process - Application form. - Short Loom introduction video. - Initial interview. - Short skills assessment. - Paid trial project.