Client Delivery & Operations Lead

Location

South Africa

Posted

1 day ago

Salary

$1.5K - $2K / month

Seniority

Lead

No structured requirement data.

Job Description

Client Delivery & Operations Lead

Flux and Fury

Role Description We’re looking for someone who wants to help run and scale a growing marketing agency, not just complete tasks. This role sits directly alongside the founder and will gradually take ownership of client delivery, internal operations, and marketing coordination. If you enjoy thinking strategically, improving systems, leading projects, and working closely with clients, this role will give you the opportunity to take real ownership inside a fast-growing business. Over time, the goal is for this person to become a key operational leader within the company. What You’ll Be Responsible For - Client Management - Act as a key point of contact for clients across ongoing marketing campaigns. - Lead regular client communication and ensure work is delivered clearly, professionally, and on time. - Review campaigns, copy, and creative before they go live to ensure quality. - Identify opportunities to improve client performance and suggest new ideas. - Help maintain strong, long-term client relationships. - Project & Delivery Management - Coordinate internal marketing projects across email, creative, paid ads, and other channels. - Turn ideas into structured briefs and ensure the team executes them properly. - Track deadlines, deliverables, and priorities across multiple clients. - Work closely with designers, copywriters, and specialists to ensure work is completed to a high standard. - Agency Operations - Help keep the internal delivery engine running smoothly. - Improve processes, documentation, and internal organisation as the business grows. - Coordinate small operational tasks such as internal reporting, basic invoicing coordination, and team communication. - Support onboarding of new freelancers or team members when needed. - Growth & Improvement - Regularly review client performance and internal workflows to identify improvements. - Suggest ways to make the agency more efficient, structured, and scalable. - Take initiative to solve problems before they become issues. Qualifications - Experience in agency account management. - Experience in marketing project management. - Experience in startup operations. - Experience in marketing coordination across multiple channels. Requirements - Strong organisational skills and attention to detail. - Confident communication with clients and teams. - Ability to manage multiple projects at once. - Comfortable working in a fast-moving environment. - Proactive mindset and strong sense of ownership. - Interest in growing into a more senior leadership role over time. Ideal Background - Typically 3–7 years of experience working in marketing agencies, startup environments, service businesses, or remote teams. - Experience coordinating email marketing, creative work, ads, or marketing campaigns is highly valuable. What Makes This Role Different This is not a narrow role. You will be working closely with the founder and gradually taking ownership across client delivery, projects, and internal systems. If you enjoy solving problems, improving processes, and helping build something long-term, this role offers significant room to grow. Working Structure - Remote full-time role. - Working hours aligned mostly with Central European Time (CET). - Long-term opportunity with potential for increased responsibility as the business grows. Application Process - Application form. - Short Loom introduction video. - Initial interview. - Short skills assessment. - Paid trial project.

Related Categories

Related Job Pages

More Operations Jobs

Adobe logo

Senior Creative Product Specialist

Adobe

Self-described as the global leader in digital media and marketing solutions, Adobe helps everyone from emerging artists to global brands bring digital creation

Operations1 day ago

Title: Senior Creative Product Specialist Location: Austin Job Description: The Opportunity This hybrid role combines creative expertise, product advocacy, community leadership, and cross-functional collaboration to support the growth and evolution of Project Oasis. The role serves as a bridge between creative users, product teams, and the broader design community by helping shape product direction, improving creator workflows, and driving engagement through educational content, live demonstrations, and community initiatives. Key Responsibilities • Create compelling artwork, tutorials, presentations, and marketing content in Oasis to demonstrate product capabilities and innovative workflows. • Deliver engaging product demonstrations, feature walkthroughs, and presentations for internal partners and external audiences. • Evaluate new features through hands-on experimentation, providing actionable feedback to improve usability and creative workflows. • Manage the Oasis Customer Advisory Board, building strong relationships with creators and facilitating feedback sessions with Product, Design, and Engineering teams. • Synthesize user insights and translate them into clear recommendations that inform product decisions and prioritization. • Partner cross-functionally with Product Managers, Designers, Researchers, and Engineers to ensure a creator-first perspective throughout development. • Contribute to product reviews and planning discussions, helping refine features and enhance the end-to-end user experience. • Champion the needs of the creative community by advocating for standard processes, emerging trends, and real-world use cases. • Grow and engage the Oasis community through workshops, educational content, andauthentic creator-driven initiatives. • Support product adoption through storytelling, enablement content, and close collaboration across teams. What's needed to succeed: • Strong foundation in graphic design, visual communication, and modern creative workflows. • Proven experience collaborating across Product, Design, Engineering, and Marketing teams. • Excellent communication and storytelling skills, with the ability to simplify complex workflows into accessible content. • Deep understanding of creator tools, user-centered design principles, and emerging creative technologies. • Self-starter with the ability to lead initiatives, align partners, and thrive in fast-paced environments. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience. Expected Pay Range: Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $105,300 -- $200,700 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Texas
$105.3K - $200.7K / year
Full TimeRemoteTeam 10,001+Since 1996H1B Sponsor

• As per existing WAM JD for Senior Group Manager

India
Geometric Wealth Advisors logo

Client Operations Specialist

Geometric Wealth Advisors

Comprehensive financial planning for executives and partners in consulting, finance, and other demanding careers

Operations2 days ago
Full TimeRemoteTeam 11-50Since 2015H1B No Sponsor

• Work closely with Financial Planners and Wealth Advisors. • Manage all operational and administrative aspects of client relationships. • Ensure onboarding process for new clients progresses on schedule. • Maintain and update client records in CRM software. • Communicate with custodians to handle operational needs. • Manage all client forms. • Perform regular maintenance for existing clients. • Help manage portfolio database software. • Search for ways to improve firm’s processes. • Help recruit, hire, train, and mentor on the Operations team.

United States
$62K - $72K / year
Med-Metrix logo

Manager, Commercial Operations

Med-Metrix

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

Operations2 days ago
Full TimeRemoteTeam 1,001-5,000

Role Description The Manager, Commercial Operations is responsible for building and maintaining the operational infrastructure that enables Sales and Marketing to function as a measurable, pipeline-driven contributor to revenue growth. This role owns the systems, workflows, reporting, and cross-functional processes required to improve pipeline visibility, funnel conversion, campaign accountability, forecasting discipline, and overall revenue performance. The Manager, Commercial Operations partners closely with Sales, Marketing, Finance, Operations, and executive leadership to establish scalable revenue processes, maintain CRM and marketing automation data integrity, develop performance dashboards, coordinate campaign and lead management workflows, and support planning activities tied to new business growth. - Build, maintain, and improve revenue operation processes by aligning resources across Sales, Marketing, Finance, and executive reporting functions. - Identify opportunities to streamline processes, reduce manual effort, improve data accuracy, increase accountability, and scale revenue operations as the business grows. - Oversee implementation of marketing campaign strategy that includes annual sales planning, quota development, territory planning, pipeline reviews, forecasting, and executive or board reporting that aligns with the overall strategic vision of the Sales leadership. - Establish campaign targets, lead routing rules, MQL, SAL, and SQL tracking, attribution processes, and closed-loop performance measurement. - Align audience targeting of webinars, events, and on-demand content generation with overall campaign execution. Manage lead handoff, sales follow-up, and post-program reporting. - Maintain revenue technology tools including Salesforce, Marketo, ZoomInfo, Microsoft Office, reporting platforms, shared drives, and other Sales and Marketing systems for efficient and effective use by sales and marketing teams including creating and updating processes and procedures, databases, and technology configurations. - Actively participate in identifying opportunities for the advancement of the Sales and Marketing Teams, development of new business, and closing of Sales as needed. - Other duties as assigned. - Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. - Understand and comply with Information Security and HIPAA policies and procedures at all times. - Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties. Qualifications - Bachelor’s degree in Sales, Marketing, Business Management, Business Analytics, or a related field preferred. - 3–5 years of experience in revenue operations, sales operations, marketing operations, business operations, or a similar role; healthcare revenue cycle management experience preferred. - 2-3 years’ experience in SQL and MQL required. - Working knowledge of software Marketo, Salesforce, and Adobe required. - Ability to translate business objectives into scalable processes, dashboards, workflow systems, and operating cadences. - Excellent analytical, organizational, and stakeholder management skills. - Proven ability to manage multiple priorities, identify process gaps, improve accountability, and meet deadlines in a fast-paced environment. - Proficiency in Microsoft Office Suite. - Strong interpersonal skills, ability to communicate well at all levels of the organization. - Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. - High level of integrity and dependability with a strong sense of urgency and results oriented. - Excellent written and verbal communication skills required. Requirements - Occasional travel may be required. - Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes. Physical Demands - While performing the duties of this job, the employee is occasionally required to move around the work area; sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Mental Demands - The employee must be able to follow directions, collaborate with others, and handle stress. Work Environment - The noise level in the work environment is usually minimal. Company Description Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

United States