Title: Content Coordinator (Elections & Ballots) Location: London England GB Job Description: We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  Civica Election Services (CES) is the UK's leading provider of independent ballot and election services. Following recent legislative changes enabling electronic and hybrid voting methods for statutory trade union ballots, CES is expanding its Industrial Action team to support increased delivery requirements.  The Industrial Action Delivery Coordinator (Content) prepares ballot communications by configuring artwork, email campaigns and ballot websites using approved templates, systems and quality assurance processes. Working from requirements provided by client-facing project managers and delivery specialists, the role ensures communications are produced accurately and in accordance with operational and statutory requirements. This role provides an excellent entry pathway into a career in project delivery.  Why you will love this opportunity as Industrial Action Delivery Coordinator (Content) at Civica 12-motnh fixed-term contract. You'll play a hands-on role in one of the most important areas of democratic process work in the UK, gaining direct exposure to project delivery, content production and quality assurance. Working closely with experienced delivery specialists and project managers, you'll build the skills and knowledge needed to progress your career within Civica Election Services.  What you will do to be successful in this role   Responsibilities:  - Receive and interpret ballot requirements provided by client-facing project managers and delivery specialists  - Configure ballot communications using approved templates and content management systems  - Produce and quality assure artwork, printed materials, email communications and ballot websites  - Configure email campaigns and digital communications  - Undertake proofreading, checking and validation activities  - Maintain version control and approved content records  - Support testing activities and resolution of content-related issues  - Follow operational procedures, quality controls and audit requirements  - Work collaboratively with client-facing project managers, delivery specialists, production, reporting and support teams  Requirements - Excellent attention to detail and accuracy - Strong Microsoft Office skills required. Experience of Adobe, InDesign, HTML or similar content management software desirable - Excellent written communication and proofreading skills  - Ability to follow documented procedures  - Strong organisational skills  - Problem solving and investigation skills  - Ability to work under deadlines  - Team-working and communication skills  - An interest in politics, elections, ballots, or the governance of trade unions or membership organisations  Benefits We Want You to Bring Your Whole Self to Work  There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.    Why You'll Love Working with Us  As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.     We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:    Benefits  ✔ Time Off & Work-Life Balance  ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!  ✔ Days of Difference – Up to 3 extra days off for volunteering.    Financial Well-being & Security  ✔ Pension Contributions – 5% employer match to support your future.  ✔ Income Protection – Up to 75% salary cover for long-term illness.  ✔ Life Assurance – 4x salary tax-free lump sum.  ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).     Health & Perks  ✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.  ✔ Affinity Groups – Join employee-led communities.  ✔ Bounty Bonus – Refer a friend & get rewarded.    At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.  We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.  If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

Role Description Are you a Portuguese speaker looking for an exciting opportunity abroad? Join an international team in Athens and help create a safer online environment by reviewing digital content for one of the world's leading online platforms. No previous experience in content moderation is required. Comprehensive paid training will be provided to help you succeed in your new role. - Review and moderate user-generated content according to company guidelines. - Identify and remove content that violates platform policies. - Escalate complex cases when necessary. - Ensure a high level of quality and accuracy in all moderation decisions. - Work with internal tools while maintaining confidentiality and professionalism. - Contribute to providing a safe and positive online experience for users worldwide. Qualifications - Fluency in Portuguese (C1/C2 level). - Good command of English (B2 level or higher). - Strong attention to detail and analytical thinking. - Ability to follow policies and make objective decisions. - Good communication and teamwork skills. - Basic computer skills. - EU citizenship or valid EU work authorization. Benefits - Competitive salary. - Full relocation support to Greece. - Temporary accommodation upon arrival. - Assistance with relocation and local administrative procedures. - Paid training from day one. - Private health insurance. - Career development opportunities within a multinational company. - Modern and multicultural work environment. - Employee discounts and wellness initiatives. Company Description Live and work in one of Europe's most beautiful destinations. Greece offers a unique lifestyle with over 300 days of sunshine per year, a vibrant international community, excellent Mediterranean cuisine, beautiful beaches, and a lower cost of living compared to many other European countries. Athens combines rich history with modern city life, making it an ideal place to start or continue your international career.

• Write, edit, and proofread engaging English copy for client projects and internal marketing efforts, including show/movie synopses, blog posts, social media, web copy, and downloadable assets. • Ensure that all copy is clear, engaging, and strategically crafted to resonate with the target audience. • Adapt tone, style, and messaging as needed. • Work closely with the other members of the Copy team to oversee the quality of copy produced by in-market copywriters and editors. • Review and refine content as needed to maintain quality, consistency, and brand alignment. • Collaborate with in-house and client teams to provide strategic support across all copywriting and transcreation projects, including briefing, quoting, resource recommendations, and quality control. • Develop and maintain a detailed knowledge of Wordbank’s and clients’ TOV and editorial guidelines, as well as the AP style guide, and hold yourself and colleagues accountable to them. • Provide regional leadership in the APAC region on copywriting and editor projects, working with global colleagues to ensure copy is universal while adapting to market-specific spelling and style norms. • Contribute creative and strategic insights to strengthen overall campaign effectiveness and support clients in achieving their business goals. • Handle multiple projects simultaneously, juggling different styles and tones of voice while maintaining accurate, high-quality, on-time deliveries. • Proactively implement AI tools in your day-to-day workflow to support speed and scale, while ensuring that the output quality remains high. • Use JIRA, Monday, and clients’ tools to track copy projects through the various stages of the workflow.

Role Description SurveyMonkey is running content like a newsroom, constant output of sharp, specific, unmistakably-us writing: blog posts that take a real stance, campaign copy that earns attention, landing pages that convert, social content that builds audiences, and short-form assets that stretch across every channel we touch. This role sits at the intersection of AI-assisted writing and data-informed storytelling. You'll work with data scientists and analysts to find the insight inside the dataset, then turn it into something a human actually wants to read. This is not a traditional content manager role. It's also not a "prompt engineer" role. It's both, at once: a skilled human writer who has cracked the code on how to get great output from AI tools, and who can move fast without sacrificing the voice, the specificity, or the point of view that makes SurveyMonkey content worth reading. You'll sit inside the MarCo team and partner closely with brand, comms, social, product marketing, and our data science team. What you’ll be working on - Own content production across long-form (blog, SEO, reports, thought leadership) and short-form (ads, emails, social, landing page copy, in-product messaging) formats. - Use AI writing tools fluently to draft, iterate, and scale — while serving as the final editor and quality check before anything goes out. - Translate briefs, strategy docs, and campaign inputs into structured, brand-consistent prompts and workflows that produce first drafts worth editing. - Partner with data scientists and analysts to find the story inside a dataset — turning survey results, product usage trends, or research reports into clear, compelling narratives that non-technical audiences actually want to engage with. - Take raw numbers and turn them into headlines, frameworks, and angles — not just captions for charts. - Maintain and evolve a library of prompt frameworks, brand guidelines, and content reference material that any AI tool can be pointed at. - Develop and manage a content calendar in collaboration with campaign and channel leads. - Adapt tone and format by channel and audience without losing our voice: the same witty, human, reliable curiosity should read naturally in a LinkedIn post, a product email, and a 2,000-word report. - Work with brand and creative teams to help ensure AI-assisted output doesn't flatten our personality. - Spot and fix the tell-tale signs of generic AI content before we add to the slop. Qualifications - 5+ years of content writing experience, with a portfolio that shows range across long-form and short-form formats. - Demonstrable fluency with AI writing tools (we use Claude and Gemini) not as a novelty, but as a core part of your writing process. - A genuine editorial instinct: you know when copy is too vague, too hedged, or too obviously machine-generated, and you fix it without being told. - Proven ability to work with data — you can sit with a spreadsheet, a research report, or a data scientist's findings and extract a point of view worth publishing. - Comfort with data visualization concepts and the ability to write copy that contextualizes and amplifies charts rather than just labeling them. - Experience writing for a SaaS or technology brand, ideally in a marketing context. - Comfort with SEO fundamentals and writing for organic discovery. - The ability to internalize a brand voice deeply enough to replicate it across contexts and tools — and to teach that voice to an AI. - Strong project management instincts: you can juggle multiple active briefs, flag blockers early, and hit deadlines without a lot of hand-holding. - A bias toward specificity. Generic thought leadership is not our thing. A strong, brave, helpful point of view is. Requirements - The base pay provided for this position ranges from $95,200.00/ year - $112,000.00/ year depending on the geographic market and assuming a full-time schedule. - Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Benefits - Bonuses may also be offered as part of the total compensation package. - Competitive benefits package including medical, dental, vision, life, and disability insurance. - RRSP matching. - Flexible spending & health savings account. - Paid holidays and paid time off. - Employee assistance program. - Other company benefits.