• Build and optimize Klaviyo email, SMS, and multi-channel campaigns • Develop automated flows such as Welcome Series, Abandoned Cart, Post-Purchase, and Win-Back campaigns • Create personalized customer experiences through segmentation and dynamic content • Integrate Klaviyo with Shopify and other ecommerce platforms using APIs and webhooks • Monitor campaign performance and improve engagement, conversion, and revenue metrics • Ensure email deliverability best practices (SPF, DKIM, DMARC)

• Architect and build Legal AI infrastructure — Design and ship a platform of AI agents and automated workflows that replace high-volume, templated legal work including institutional client agreement redlining, SEC filing support, subsidiary governance workflows, and commercial deal processing. • Own the institutional client agreement automation system — Our highest-priority use case: build an end-to-end agentic workflow that ingests counterparty markups, evaluates them against a structured playbook, generates a first-pass redline with comments, routes for human review, and tracks outcomes. This is a production-grade system affecting 220+ institutional clients in pipeline. • Build a cohesive agent platform and governance layer — Consolidate a fragmented set of ad-hoc bots and agents into a consistent, documented, maintainable platform with naming conventions, personas, observability, and standards for how Legal agents are built and deployed. • Act as the technical thought partner to the VP and the broader Legal leadership team — Translate complex legal workflows into engineered systems, and translate engineering constraints back to non-technical stakeholders. The ability to bridge these worlds is as important as the engineering itself. • Define the make-vs-buy strategy — Evaluate and retire third-party legal tech tools (Harvey, etc.) in favor of purpose-built internal solutions where Coinbase's engineering strength gives us a structural advantage. • Be the case study — This role is explicitly designed to be a pilot for forward-deployed engineering in non-technical organizations at Coinbase. Success here creates the playbook for how other functions (Finance, HR, Operations) can undergo the same transformation.

• Help build AI-powered automations across Forethought, Salesforce, and Microsoft Copilot. • Support the design of workflows for auto-resolution, case enrichment, and routing. • Rapidly prototype, test, deploy, and iterate on scoped automation solutions. • Contribute to improvements in AI resolution rate and overall automation coverage. • Help reduce manual work across support operations through effective automation design. • Partner with Support, CX, and AI teams to translate operational needs into practical solutions. • Continuously improve automation performance using data, feedback, and iterative learning.

Role Description - Proven experience in mobile test automation using Appium 2.0 with C# and .NET 8. - Strong knowledge of mobile automation frameworks and best practices for iOS and Android platforms. - Hands-on experience with XCUITest Driver, including iOS simulator and real-device testing, as well as familiarity with Xcode. - Solid experience with UiAutomator2 Driver for Android automation across emulators and physical devices. - Experience implementing and maintaining test frameworks using the Page Object Model (POM) design pattern. - Proficiency in using accessibility-id as a locator strategy for robust and maintainable mobile test automation. - Practical experience with NUnit, including test lifecycle management, setup and teardown configurations, parallel execution, and parameterized testing. - Experience using Appium Inspector for element identification, locator validation, and debugging automation scripts. - Proficiency with Git version control and collaborative development workflows. - Experience working with Azure DevOps and integrating automated tests into CI/CD pipelines. - Strong understanding of software quality assurance principles, methodologies, tools, and testing processes. - Ability to analyse requirements and translate them into effective automated testing solutions. - Excellent communication and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams. - Degree in Computer Engineering, Software Engineering, Computer Science, or a related technical field. - Fluency in written and spoken English. Benefits - Mind-blowing workplace culture. You will be integrated in a professional, dynamic and collaborative team. - 100% Remote opportunities. We want you to have the flexibility to work where you feel most comfortable and productive. - International Career. You can expect professional growth and to be connected with the world. - We are represented in Portugal, Belgium, Luxembourg, and Denmark, with projects in many other countries: Netherlands, Luxembourg, Singapore, and in the United States of America (and a lot more is coming…) - If you wish to work with us and you are outside the European Union, we are a Tech Visa Company, and we will help! - As a plus, we provide Health and Life Insurance.