Role Description The UNM Division for Change and Empowerment (DiCE) is seeking a motivated, dynamic, detail-oriented individual to join the team as Executive Assistant (EA). The successful candidate will coordinate, oversee, and/or perform a wide variety of administrative support activities on behalf of DiCE, with primary responsibility for maintaining the calendar of the Vice President (VP). The Executive Assistant serves as the primary operational and administrative point of contact for internal and external constituencies. The EA will manage special programs for the VP and work with the Program Manager to oversee the planning and coordination of special events. The EA will also collaborate with the DiCE editor and professional consultant to gather information for reports, create and maintain meeting documentation, and assist in the supervision of student employees. Essential Duties and Responsibilities - Executive Calendar Management (60%) - Efficiently and effectively maintain the VP's calendar. - Schedule one-on-one, small group, and large group meetings. - Coordinate meetings with local, national, and international partners. - Ensure Outlook calendar entries include locations, addresses, directions, and all relevant meeting details for both on- and off-campus events. - Correspondence Management (10%) - Receive, screen, evaluate, and determine appropriate responses to written correspondence received by DiCE. - Draft or suggest responses as appropriate. - Special Programs and Events (10%) - Manage special programs for the VP, including: - Faculty Forward postdoctoral and hiring programs - DiCE grant programs - Other assigned initiatives - Partner with the Program Manager to plan and coordinate special events on behalf of the VP. - Meeting Coordination (20%) - Help to create, gather and post meeting documentation: - Coordinate Alza Council meetings. - Coordinate LEID Council meetings. - Coordinate DiCE check-in meetings. Qualifications - High school diploma or GED; at least 2 years of experience managing at least one of the following functional areas: fiscal services, administration and/or human resources AND 3 years of additional experience directly related to the duties and responsibilities specified. - Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. - Associate degree (preferred). - Highly adept at scheduling a calendar utilizing Outlook or similar program. - Team player that embraces a collaborative approach. - Proven knowledge of executive-level administrative principles and practices. - Experience supporting an Executive Director, Vice President, or higher-level executive. - Demonstrated expertise coordinating multiple calendars using Outlook, Google Calendar, or similar scheduling platforms. - Experience planning and coordinating events. - Strong communications and marketing skills. - Proficiency with: - Microsoft Office Suite (Word, Excel, PowerPoint) - Video conferencing platforms (Zoom, Microsoft Teams) - Digital communication and file-sharing tools (OneDrive, Microsoft Teams, Google Drive/Google Cloud Storage) - A demonstrated commitment to cultivating an understanding of the rich and varied cultures of New Mexico and contributing to the university's mission of serving local and global communities. Requirements - Campus: Main - Albuquerque, NM - Department: VP for Equity and Inclusion (289A) - Employment Type: Staff - Staff Type: Regular - Full-Time - Status: Exempt - Pay: Monthly: $4,277.87 - $5,000.00 - Benefits Eligible: This is a benefits eligible position. - Background Check Required: Yes Benefits - The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. - UNM offers educational benefits through the tuition remission and dependent education programs.

• Business & Financial Operations Contract Operations: Send contracts, MSAs, Pilot Agreements, and templates (via DocuSign/HubSpot) for signature, track status, and systematically file signed copies to the correct customer records. • Invoicing & Payments: Process vendor, partner, and ad hoc invoice payments (via platforms like Rho); monitor, retry, and resolve failed payments daily. • Revenue & Usage Support: Monitor customer usage data regularly (e.g., Metronome) to flag accounts approaching overages, and pull usage/account data ahead of customer renewals to provide full context for terms review. • Customer Lifecycle & Offboarding: Confirm billing/subscription systems (like Stripe/Metronome) are updated upon customer offboarding and coordinate related Jira tickets. • Expense & Vendor Management: Manage recurring vendor billing, track partner/referral payments, process weekly reimbursements, and coordinate company card issuance/requests. • Internal Operations: Track security questionnaires to completion in a central status tracker and incorporate ongoing HR policy/handbook updates (via Rippling). • Go-To-Market (GTM) & Sales Operations HubSpot Command: Act as the CRM's gatekeeper. Create and maintain accurate CRM records/deals following discovery calls, keep attribution accurate, and ensure a "zero-leak" pipeline. • Pipeline Management: Follow up consistently on open deals to keep pipeline status current, update ARR dashboards, and circulate deal-status reports. • Growth & Lead Generation: Support outbound outreach, conduct market research, and build targeted Total Addressable Market (TAM) lists. • Outreach Systems: Organize and manage LinkedIn outreach sequences using tools such as LinkedIn Sales Navigator and StoreLeads, and manage shared team inboxes/calendars as needed. • Systems Building & AI Leverage SOP Documentation: Document clear, actionable Standard Operating Procedures (SOPs) in central hubs like Notion. • Process Automation: Maintain an AI-forward mindset—spotting process improvements and using low-code/no-code tools or AI productivity software (ChatGPT/Gemini/Claude) to eliminate manual, repetitive workflows.

• Manage complex, multi-time-zone calendars for a small senior leadership team. • Own international and domestic travel end to end, including itineraries, logistics, visas, and expense management. • Serve as a trusted, polished point of contact for internal and external stakeholders. • Drive preparation of materials for town halls, board meetings, business reviews, and leadership offsites. • Act as a connective thread across the business and regions, tracking follow-through on key priorities and actions. • Partner closely with counterpart EAs across the global team.

• Manage complex, multi-time-zone calendars for a small senior leadership team based across regions including the Europe, Asia Pacific and the Americas, anticipating needs and protecting executive time with sound, independent judgment. • Own international and domestic travel end to end, including itineraries, logistics, visas, and expense management, with no detail left to chance. • Serve as a trusted, polished point of contact for internal and external stakeholders on behalf of your executives, often as the first impression of the leadership team. • Drive preparation of materials for town halls, board meetings, business reviews, and leadership offsites, translating executive intent into clear, decision-ready content. • Act as a connective thread across the business and regions, tracking follow-through on key priorities and actions so nothing falls through the cracks. • Partner closely with counterpart EAs across the global team to align on cross-functional initiatives, executive communications, and shared operating rhythms. • Leverage AI and productivity tools, including Claude and Gemini, to work smarter and help your executives do the same, continuously raising the bar on efficiency.