• Provide prompt, accurate, and professional responses to customer inquiries via live chat. • Assist customers with product information, technical support, and issue resolution. • Maintain a positive and helpful tone to foster strong customer relationships. • Collaborate with internal teams to escalate and resolve complex issues. • Contribute to continuous improvement by providing feedback on common customer concerns and chat processes. • Monitor multiple chat conversations simultaneously while maintaining attention to detail.

Role Description The Assistant Professor, General Education is responsible for the development, administration, teaching, and evaluation of learners in one (or more) of the College’s general education courses. General education faculty are expected to teach primarily online didactic courses. This role will advise and mentor students as well as monitor learner performance in accordance with course objectives and published schedules under the Director, General Education. Additional responsibilities include: - Assisting learners with study problems and evaluating their potential for successful achievement in course or discipline. - Maintaining accurate attendance and performance records of learners. - Submitting required reports according to published deadlines. - Attending faculty meetings and other faculty activities as required. - Performing additional duties and responsibilities as assigned. Qualifications - Master’s degree from an accredited institution of higher learning or a related discipline. - Minimum of 18 credit hours of direct study in the discipline being taught. - Demonstrated experience in higher education, preferably online education, is highly desirable. Company Description

• Support for management in day-to-day operations • Handling customer inquiries (phone/email) • Appointment scheduling, file management and deadline tracking (reminders, documents) • Organized filing and preparation of documents for the tax office • Maintaining relationships with and acquiring new partners during downtime • Communication with suppliers and authorities

• Assists the Superintendent in communicating with subcontractors and employees a consistent level of expectations and direction regarding schedules • Collaborates with Superintendent to ensure project site and company assets are secure • Maintains a safe working environment at all times by implementing safety and quality control programs • Perform other related duties as assigned