• Hire and develop a high-performing sales engineering team • Refine sales engineering processes, including discovery, technical qualification, and proof-of-concept • Coach your team to success with developing comprehensive solution proposals and delivering succinct, impactful product demonstrations • Provide expert advice for requests for proposals (RFPs) and present recommendations to clients • Create influence through technical whiteboarding and impactful presentations to your customers and their leadership teams with a keen eye on the personas in the room

Role Description AlertMedia is seeking a Staff Solutions Engineer, Enterprise, to serve as a strategic technical advisor for our largest and most complex enterprise customers. In this role, you'll partner with Enterprise Sales to drive technical strategy throughout the customer buying journey, helping global organizations evaluate how AlertMedia fits into their technology ecosystem through: - Technical discovery - Solution design - Executive presentations - Integrations - Proof-of-concept engagements As one of the senior-most individual contributors on the Solutions Engineering team, you'll lead the technical strategy behind our most strategic enterprise opportunities while helping shape the future of the organization. You'll act as the technical bridge between Sales, Product, Engineering, Customer Success, and prospective customers—simplifying complex technical concepts, solving challenging business problems, and helping secure technical wins across AlertMedia's largest enterprise opportunities. Qualifications - 8+ years of Solutions Engineering, Sales Engineering, Technical Consulting, or Pre-Sales Engineering experience supporting enterprise SaaS customers. - Proven success supporting complex enterprise sales cycles with Fortune 1000 or similarly large organizations. - Experience partnering with Enterprise Account Executives on strategic, multi-stakeholder opportunities involving executive decision-makers. - Demonstrated expertise leading technical discovery, solution design, proof of concepts, technical evaluations, and enterprise architecture discussions with customer technical stakeholders. - Deep expertise designing enterprise SaaS solution architectures involving REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth), enterprise integrations, cloud applications, and modern software architecture. - Exceptional communication, presentation, and business acumen, with the ability to influence technical teams, executive stakeholders, and cross-functional partners while translating complex technical capabilities into measurable business value. - Demonstrated ability to mentor and develop other Solutions Engineers while fostering a collaborative, high-performing team culture. - Excellent organizational, analytical, and project management skills with the ability to manage multiple high-impact opportunities simultaneously. - A customer-first mindset, intellectual curiosity, and passion for continuous improvement in a fast-paced, high-growth environment. Requirements - Own the technical strategy for AlertMedia's largest and most strategically important enterprise opportunities. - Partner with Enterprise Account Executives to develop account strategies and drive technical wins throughout the sales cycle. - Lead consultative technical discovery sessions to understand customer environments, business priorities, enterprise architecture, security requirements, integration needs, and success criteria. - Deliver compelling, value-based product demonstrations tailored to executive, business, and technical audiences. - Design and lead enterprise proof of concepts (PoCs), pilot programs, and technical evaluations that validate AlertMedia's value in complex customer environments. - Design enterprise solution architectures and advise customers on integrating AlertMedia into complex technology environments. - Lead technical discussions around security, compliance, scalability, and implementation best practices. - Own complex RFPs, RFIs, security questionnaires, and technical due diligence for enterprise opportunities. - Identify technical risks early, develop mitigation strategies, and remove obstacles that could impact successful deal execution. - Influence product strategy by synthesizing recurring customer requirements, competitive insights, technical trends, and enterprise architecture feedback into actionable recommendations for Product and Engineering leadership. - Provide technical leadership across the Solutions Engineering organization through mentoring, deal coaching, technical reviews, enablement, and development of best practices. - Develop and standardize scalable demo environments, reusable technical assets, architecture guidance, and technical playbooks. - Lead cross-functional technical initiatives that improve presales effectiveness, technical consistency, and scalability across the Solutions Engineering organization. - Stay current on emerging technologies, industry trends, enterprise architecture patterns, and competitive offerings. Benefits - Competitive Base Salary + Company-Wide Bonus Program + Quarterly Bonus Plan - Generous and flexible time off and parental leave policies - Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! - 401K with generous company match - Amazing rewards and incentives – we love celebrating each other! - Commitment to community service with opportunities to give back - A Best Places to Work company 10 years in a row and numerous other awards - Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails - Ongoing career development opportunities through our Learning & Development team

Role Description AlertMedia is seeking a Senior Solutions Engineer, Enterprise, to partner with our Enterprise Sales team and serve as the trusted technical advisor throughout the customer buying journey. In this role, you'll help some of the world's largest organizations evaluate how AlertMedia fits into their technology ecosystem by: - Leading technical discovery - Delivering tailored product demonstrations - Validating integrations - Guiding customers through technical evaluations As the technical bridge between Sales, Product, Engineering, and prospective customers, you'll: - Simplify complex technical concepts - Solve challenging business problems - Help secure the technical win in enterprise sales opportunities Every day you'll collaborate across teams, influence product direction through customer feedback, and contribute to AlertMedia's continued growth while being part of our award-winning culture. Qualifications - 5+ years of Solutions Engineering, Sales Engineering, or Pre-Sales Engineering experience supporting enterprise SaaS customers - Experience partnering with Enterprise Account Executives on complex, multi-stakeholder sales cycles - Strong consultative problem-solving skills with the ability to translate business challenges into technical solutions - Experience leading technical discovery, solution design, demonstrations, proof of concepts, and technical evaluations - Strong technical fluency with REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth), cloud applications, enterprise integrations, and modern SaaS architecture - Experience responding to RFPs, security reviews, and technical due diligence for enterprise customers - Experience leveraging AI tools to improve productivity, accelerate technical research, create customer-facing deliverables, or streamline presales workflows while maintaining accuracy and sound judgment - Ability to communicate technical concepts effectively to developers, architects, administrators, business users, and executive stakeholders - Excellent presentation and storytelling skills with the ability to deliver compelling value-based demonstrations - Strong project management and organizational skills, with the ability to manage multiple opportunities simultaneously - Highly collaborative with a customer-first mindset and a passion for delivering exceptional customer experiences - Self-motivated, adaptable, and comfortable thriving in a fast-paced, high-growth environment - Excellent analytical skills, attention to detail, and written and verbal communication skills Requirements - Experience using API testing tools such as Postman or similar to validate integrations, troubleshoot API interactions, or support customer technical evaluations - Experience reading and interpreting technical documentation and specifications to support customer integrations and technical discussions - Basic scripting experience (JavaScript, Python, PowerShell, or similar) to automate repetitive tasks, validate integrations, or improve technical workflows is a plus - Familiarity with enterprise security concepts, compliance frameworks, and technical evaluation or procurement processes Benefits - Competitive Base Salary + Company-Wide Bonus Program + Quarterly Bonus Plan - Generous and flexible time off and parental leave policies - Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! - 401K with generous company match - Amazing rewards and incentives – we love celebrating each other! - Commitment to community service with opportunities to give back - A Best Places to Work company 10 years in a row and numerous other awards - Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails - Ongoing career development opportunities through our Learning & Development team - You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture

Role Description The Presales Solution Principal – LATAM is a strategic and highly influential role that drives sales success across the entire customer journey. As the senior presales expert for RELEX’s Space, Assortment, Pricing, and Promotions solutions in LATAM, this individual serves as a trusted advisor to prospects and customers, translating complex retail business challenges into impactful platform-driven solutions. The role owns the technical win strategy from discovery through proof of concept (PoC), partnering closely with Sales, Product, and Delivery teams to demonstrate value, shape solution vision, and drive successful outcomes throughout the sales cycle. Join us as a Presales Solution Principal and this is some of what you'll be doing: - Lead end-to-end presales engagements: discovery, demos, PoC/PoV, and RFP responses. - Deliver tailored demos grounded in LATAM retail context and customer-specific use cases. - Act as regional SME on space planning, assortment optimization, pricing analytics, and promotional planning. - Feed LATAM market insights back to Product and contribute to regional presales assets. - Collaborate with AEs, PS, and partners across the full sales and handoff cycle. Qualifications - 7+ years in retail, CPG, consulting, or enterprise software with exposure to category/commercial planning. - Functional depth in space planning (planograms, macro/micro space), assortment management, pricing strategy, and promotional mechanics. - Fluent in Spanish and English; Portuguese a strong advantage. - Familiarity with LATAM retail dynamics and key regional market structures. Benefits - A front-row seat in a rapidly growing and international software company. - Respectful and professional, yet easy-going atmosphere where individual thinking is encouraged. - Flexible working hours and the possibility to work remotely from your home office. - Challenging tasks and responsibilities from day one. - Great possibilities for personal growth and to influence the future path of the company. - Over 1500 energetic, ambitious, and fun colleagues internationally. Company Description RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today. Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea. RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.