Helping companies protect their people during emergencies with fast, reliable communication and threat intelligence.
Senior Solutions Engineer, Enterprise
Location
United States
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Senior Solutions Engineer, Enterprise
AlertMedia
Role Description AlertMedia is seeking a Senior Solutions Engineer, Enterprise, to partner with our Enterprise Sales team and serve as the trusted technical advisor throughout the customer buying journey. In this role, you'll help some of the world's largest organizations evaluate how AlertMedia fits into their technology ecosystem by: - Leading technical discovery - Delivering tailored product demonstrations - Validating integrations - Guiding customers through technical evaluations As the technical bridge between Sales, Product, Engineering, and prospective customers, you'll: - Simplify complex technical concepts - Solve challenging business problems - Help secure the technical win in enterprise sales opportunities Every day you'll collaborate across teams, influence product direction through customer feedback, and contribute to AlertMedia's continued growth while being part of our award-winning culture. Qualifications - 5+ years of Solutions Engineering, Sales Engineering, or Pre-Sales Engineering experience supporting enterprise SaaS customers - Experience partnering with Enterprise Account Executives on complex, multi-stakeholder sales cycles - Strong consultative problem-solving skills with the ability to translate business challenges into technical solutions - Experience leading technical discovery, solution design, demonstrations, proof of concepts, and technical evaluations - Strong technical fluency with REST APIs, HTTP methods, JSON, webhooks, authentication protocols (SSO, SAML, OAuth), cloud applications, enterprise integrations, and modern SaaS architecture - Experience responding to RFPs, security reviews, and technical due diligence for enterprise customers - Experience leveraging AI tools to improve productivity, accelerate technical research, create customer-facing deliverables, or streamline presales workflows while maintaining accuracy and sound judgment - Ability to communicate technical concepts effectively to developers, architects, administrators, business users, and executive stakeholders - Excellent presentation and storytelling skills with the ability to deliver compelling value-based demonstrations - Strong project management and organizational skills, with the ability to manage multiple opportunities simultaneously - Highly collaborative with a customer-first mindset and a passion for delivering exceptional customer experiences - Self-motivated, adaptable, and comfortable thriving in a fast-paced, high-growth environment - Excellent analytical skills, attention to detail, and written and verbal communication skills Requirements - Experience using API testing tools such as Postman or similar to validate integrations, troubleshoot API interactions, or support customer technical evaluations - Experience reading and interpreting technical documentation and specifications to support customer integrations and technical discussions - Basic scripting experience (JavaScript, Python, PowerShell, or similar) to automate repetitive tasks, validate integrations, or improve technical workflows is a plus - Familiarity with enterprise security concepts, compliance frameworks, and technical evaluation or procurement processes Benefits - Competitive Base Salary + Company-Wide Bonus Program + Quarterly Bonus Plan - Generous and flexible time off and parental leave policies - Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees! - 401K with generous company match - Amazing rewards and incentives – we love celebrating each other! - Commitment to community service with opportunities to give back - A Best Places to Work company 10 years in a row and numerous other awards - Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails - Ongoing career development opportunities through our Learning & Development team - You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture
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