• Develop and maintain scalable backend services and APIs that power the menu experience across mobile and web • Implement and optimize the BFF (Backend-for-Frontend) layer, ensuring efficient data handling and low-latency API responses • Collaborate with frontend, mobile, and product teams to design and implement new menu-related features • Optimize database queries and caching strategies for high-performance API responses • Improve monitoring, observability, and logging for backend services • Participate in code reviews and engineering discussions, contributing to technical best practices

• Serve as the lead architect and development manager for complex rack-level solutions, owning system-level design decisions across mechanical, electrical, power, thermal, networking, and software integration domains. • Lead customer-facing technical engagements from RFI/RFQ all the way to first hardware delivery, including design reviews, trade-off discussions, and executive-level conversations. • Translate ambiguous or evolving customer requirements into clear program frameworks, ensuring alignment between customer expectations and engineering execution. • Demonstrate strong commercial awareness by effectively managing customer expectations, pushing back when requirements introduce risk or inefficiency, and confidently addressing challenging technical and cost-related questions. • Drive cross-functional alignment across all departments (executives, engineering, supply chain, manufacturing, and program) to ensure cohesive solution development with emphasis on Bill of Materials (BOM) management and scheduling. • Own rack-level architecture including power distribution design, thermal strategies (air and liquid cooling), cable routing, serviceability, and manufacturability. • Provide deep technical guidance on rack infrastructure including PDUs, busbars, liquid cooling systems (CDUs, manifolds, QDs), airflow design, and high-density compute integration. • Oversee architecture decisions impacting performance, cost, scalability, and deployment efficiency. • Drive program execution from concept through production, ensuring schedules are clearly defined, tracked, and met. • Apply strong program management discipline: define milestones, identify risks early, escalate issues proactively, and hold cross-functional teams accountable to commitments. • Drive readiness support calls internally from initial NPI scoping to prototyping to mass production, ensuring all systems are operable together from a power, thermal, and software standpoint. • Partner with customers and internal stakeholders to continuously refine designs based on deployment feedback and operational learnings. • Collaborate with compliance and certification teams to ensure mechanical designs meet global regulatory requirements (e.g., UL, CE, ISTA, ASTM). • Mentor and guide engineers across disciplines, establishing best practices in rack system architecture and integration. • Conduct root cause analysis and corrective actions for mechanical failures or field issues.

• Define and drive the multi‑quarter technical strategy for Payments, spanning rails, orchestration, and transfers, to support new products, geos, and significant growth in payment volume. • Architect and evolve the core Payments platform (rails integrations, routing, and funds-flow services) for high availability, low latency, and cost efficiency at global scale. • Lead end‑to‑end design and rollout of large, cross‑team initiatives (e.g., new global rails, decomp/migrations, resiliency programs), breaking high ambiguity into clear milestones and measurable outcomes. • Set and enforce technical standards for financial correctness across Payments, including idempotency, reconciliation, failure‑mode handling, and auditability for all money‑movement paths. • Partner closely with FinHub, Payments Risk, Regulatory Platform, and Product to design cohesive architectures that balance customer experience, risk controls, compliance, and unit economics. • Provide deep technical mentorship to senior/staff engineers across Payments pods, upleveling system design quality, review rigor, and long‑term maintainability. • Use data and observability signals (e.g., success rates, latency, cost, incident patterns) to identify structural platform gaps and lead systematic reliability and efficiency improvements. • Represent Payments in executive and cross‑org forums, clearly communicating tradeoffs, aligning stakeholders on strategy, and securing buy‑in for high‑impact technical bets.

• Design, build, test, and maintain scalable backend systems, services, and APIs supporting Upstart Bank initiatives • Deliver high-quality software while partnering with senior engineers on medium-to-large engineering projects • Translate business, operational, and regulatory requirements into reliable, maintainable software • Improve system reliability, observability, and operational excellence across backend services • Participate in technical design discussions while growing engineering depth and technical ownership • Collaborate closely with Product, Compliance, Legal, Risk, Finance, Operations, and Engineering to deliver high-quality software • Uphold a high engineering bar through thoughtful implementation, testing, code review, and operational ownership • Demonstrate curiosity, adaptability, and a willingness to learn while contributing to a growing engineering organization