• You will take ownership and accountability for the service and success of your assigned clients to drive growth and maturity within Amazon. • Creating strategies and tactics that deliver on clients goals and objectives including sales, profitability and brand awareness. • You will be responsible for a wide range of strategic and tactical client solutions, including listing creation & management, forecasting & inventory management, content creation, analytical reporting and launch campaigns to name but a few. • You’ll collaborate with other operational team members to deliver truly exceptional Amazon service that is paramount to every role in our team.

• Serve as the primary relationship manager for assigned strategic client accounts • Build and maintain strong partnerships through regular communication, business reviews, and proactive account management • Lead client onboarding activities and support successful implementation and transition of new accounts • Partner with internal claims leadership to ensure operational performance aligns with client expectations and service commitments • Coordinate cross-functional teams to resolve client issues, manage escalations, and deliver effective solutions • Monitor account performance, identify trends, and recommend opportunities to improve service delivery and client satisfaction • Facilitate client meetings, operational reviews, and strategic planning discussions • Maintain accurate account documentation, service plans, and client communications • Develop a thorough understanding of each client's business objectives and claims programs to provide strategic guidance • Support client retention initiatives by delivering exceptional service and fostering long-term partnerships • Perform additional duties and projects as assigned

• Meet overall sales objectives (quota) both overall and for key growth products via demand generation within targeted geography • Successfully launch new products, service offerings and generate new equipment leads • Consistently demonstrate Solution Selling capabilities • Develop and execute a Territory Business Plan / Resource Allocation per our expectations • Work with all Zoetis Petcare colleagues in a professional manner

• Contribute to BeOne’s overall sales objective • Promote Hematology products • Train healthcare professionals on product use • Maintain communication with Market Access Team • Report call activity and customer information • Support compliance with BeOne policies