• Design, develop, and maintain integration solutions using MuleSoft Anypoint Studio and related tools. • Create and manage APIs (REST, SOAP) and integrations across cloud and on-premise systems. • Lead the end-to-end development lifecycle: requirements gathering, design, coding, testing, deployment, and support. • Implement API-led connectivity and reusable integration assets. • Develop, optimize, and maintain integrations between MuleSoft, Salesforce, NetSuite, and Marketo. • Troubleshoot and resolve integration issues, ensuring performance and reliability. • Apply best practices in API security, governance, and scalability. • Mentor junior developers and provide technical leadership on projects. • Collaborate with business analysts, architects, and stakeholders to define integration requirements. • Document technical designs, workflows, and support guides.

• Develop and maintain reusable front-end components in Adobe Experience Manager (AEM) • Work with AEM components and templates, including integrating front-end code with AEM's rendering system • Collaborate with cross-functional teams, including designers and back-end developers, to deliver digital experiences

• Design, develop, customize, and maintain solutions within Dynamics 365 Finance & Operations (F&O). • Implement and support core F&O modules, such as General Ledger (GL), Billing, and related financial components. • Develop custom features, extensions, and integrations using X++, C#, .NET, and JavaScript. • Build and optimize workflows and automation using Power Platform, including Power Automate. • Perform data operations, reporting, and integrations using SQL/MSSQL. • Collaborate with cross-functional teams to analyze requirements, propose technical solutions, and ensure successful delivery. • Ensure solutions meet performance, security, scalability, and compliance standards. • Provide technical support, troubleshooting, and continuous improvement for existing implementations.

• Provide leadership, direction, and performance management to Project and Advanced Support Engineers, including conducting regular one-on-ones, assessing strengths and development needs, coaching for performance improvement, and holding the team accountable for KPI/SLA achievement • Serve as a subject matter expert and technical leader, leveraging telecommunications expertise in transport technologies, project implementation, and troubleshooting to guide team operations and support cross-functional collaboration • Maintains a safe, secure, and healthy work environment by adhering to organizational standards, policies, and legal regulations, and by escalating potential concerns • Identify, evaluate, and procure tools and resources to improve team productivity and operational efficiency • Ensure team deliverables and operations comply with information security, data privacy, quality, production, and customer contractual requirements • Collaborate with leadership and business units to review, refine, and improve processes, including identifying automation opportunities and applying industry best practices • Maintain effective resource scheduling and partner with project management teams to proactively resolve workload and scheduling conflicts • Mentor and support Associate Engineers by providing technical guidance, oversight of daily activities, and identification of training and development opportunities • Coordinate deliverables and evaluate outcomes of work performed by external contractors in alignment with contractual terms and project objectives • Support continuous improvement of customer experience through effective technical management and proactive issue resolution • Participate in departmental planning and operational discussions to align engineering activities with business objectives