• Provide leadership, direction, and performance management to Project and Advanced Support Engineers, including conducting regular one-on-ones, assessing strengths and development needs, coaching for performance improvement, and holding the team accountable for KPI/SLA achievement • Serve as a subject matter expert and technical leader, leveraging telecommunications expertise in transport technologies, project implementation, and troubleshooting to guide team operations and support cross-functional collaboration • Maintains a safe, secure, and healthy work environment by adhering to organizational standards, policies, and legal regulations, and by escalating potential concerns • Identify, evaluate, and procure tools and resources to improve team productivity and operational efficiency • Ensure team deliverables and operations comply with information security, data privacy, quality, production, and customer contractual requirements • Collaborate with leadership and business units to review, refine, and improve processes, including identifying automation opportunities and applying industry best practices • Maintain effective resource scheduling and partner with project management teams to proactively resolve workload and scheduling conflicts • Mentor and support Associate Engineers by providing technical guidance, oversight of daily activities, and identification of training and development opportunities • Coordinate deliverables and evaluate outcomes of work performed by external contractors in alignment with contractual terms and project objectives • Support continuous improvement of customer experience through effective technical management and proactive issue resolution • Participate in departmental planning and operational discussions to align engineering activities with business objectives

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Senior Software Engineer, you’ll be a key player in making software happen, from the early design stages to the hands of our users. You will be empowered to influence how our products are forged for real-world value. You’ll be in a very hands-on development role, collaborating with your team to enhance and extend the leading platform. Your focus will be designing solutions, writing quality code with unit tests, leading other engineers by example, and solving technical challenges that will continue improving our users' experience. You will become a key contributor to the codebase and be willing to work in any area of the code when needed. Our ability to deliver quality software to our customers in a timely, predictable manner will be directly attributable to your capacity to identify and address challenges faced by the initiatives you will be leading. What you'll do - Help drive the development of the client Interviewing Product Line, ensuring that we’re utilizing the best development techniques, patterns, frameworks, and libraries for the team’s initiatives owned by you and/or peers. - Analyze Product Requirements and write Technical Designs - Write simple, clear, secure, resilient code - Write unit tests - Review the code of others - Mentor your peers - Collaborate in and/or own the Research and Planning of new Initiatives - Own and ensure the resolution of complex problems found in our systems - Find opportunities to broadcast knowledge and lessons learned amongst your peers - Blend a risk-based approach to technical choices from design to operational practice - Ensure patterns are in place to provide thorough automated testing at each level of the test pyramid - Communicate patterns and solutions through both thorough written documentation and technical presentations Qualifications - Experience designing, building, deploying, and supporting SaaS products in a cloud-based world - Strong knowledge of: - Cloud Services and Best Practices (AWS) - Multiple platforms and languages (C#/.NET, Python, React, etc.) - RESTFul APIs and MVC Web Patterns - Docker and virtualization technologies - Operational Monitoring, Instrumentation, and Diagnostics - Understanding of fundamental computer science concepts - Firm grasp of SQL and databases (including non-relational databases) - Ability to work hand in hand with Product and UX to design solutions that deliver business value and delight customers Requirements - Advanced/fluent English skills – Excellent written and verbal communication skills - B.S. in Computer Science (or related field), equivalent trade school degree, or equivalent work experience - Proficiency in a software engineering role - Strong proficiency with most or all languages and technologies listed - Experience working effectively in a global virtual environment - Ability to design and code scalable, reliable, and cost-effective cloud applications - Knowledge of microservices architecture and containerization (e.g., Docker) - Understanding of security best practices Technologies - HTML, CSS, Node.js, TypeScript, React, REST - Git, Python, Django, Celery, WebRTC, .NET, C# - Postgres, Aurora, SQL Server, DynamoDB, RDS, S3, Open Search - Splunk, Docker, AWS Lambda, Fargate, SQS, Octopus, Jenkins, Twilio Voice, Vonage - AWS: EC2, IAM, and VPC - AWS Bedrock, Amazon SageMaker, AWS Rekognition, AWS Comprehend, or AWS Lex Nice to have - AWS and/or Software Development certifications - Experience building software on a complex platform - Experience Mentoring Others Benefits - Placed in a product-based company, with the same treatment as their full-time employees - Full back-office support, from career guidance to HR and concierge services - Remote-first policy - we are a distributed team - Get your own MacBook - Access to growth opportunities with other amazing technology professionals - Improve your English through free lessons with a native English speaker - Candidate Referral bonus - Access to our cool Florianópolis headquarters with weekly quick massages & tasty snacks How our process works - An initial interview with the Tech Recruiter (specific chat about the job opening) - Client process (this may vary) - Offer

• Maintain and evolve company website • Build and improve pages based on designs • Implement layouts based on designs • Support ongoing website improvements • Handle regular maintenance and quick bug/layout fixes • Improve website performance and manage integrations

• Execute the ETL (Extract, Transfer and Load) process using AWS Glue; • Develop new features in Flutter for the Reseller/Sales Representative app; • Ensure delivery quality through clean coding and strict implementation of unit tests; • Actively participate in code reviews, collaborating with the team to maintain engineering standards; • Perform manual testing and monitor user acceptance/testing (homologation) of developed features through to final delivery; • Work in partnership with the Product Manager (PM) to validate the technical feasibility of solutions; • Use Git for version control and workflow organization; • Analyze metrics and data to identify opportunities.