• Diseño, operación y evolución continua de la infraestructura en GCP • Implementación y mantenimiento de la infraestructura como código utilizando Terraform • Construcción, automatización y optimización de los pipelines de CI/CD en GitLab • Gestión integral de recursos en Kubernetes y releases de Helm • Soporte en la operación diaria y resolución de incidentes

• Detect and respond to threats in our Cyber Defense Center (SOC) by performing end-to-end investigations • Assist with the development and implementation of internal processes • Collaborate with different teams to drive continuous improvement and automation • Remain curious and keep growing your skills and capabilities • Willingness to work in a follow-the-sun support model and on-call (including off-hours and bank/public holidays) as part of a Global Cyber Defense Center team

Role Description Andromeda Systems Incorporated (ASI) is seeking a Journeyman Materials Engineer to support the Materials Protection Team (MPT). This role is critical to supporting various military aircraft depot overhaul programs by applying materials and process engineering principles to our core areas of expertise: inorganic coatings, cleaning, organic coatings, corrosion, wear, preservation, and additive manufacturing, specifically cold spray. This position is eligible for remote work. - Provide materials engineering support for production processes including electroplating, surface finishing, cleaning, depainting, and painting operations - Investigate material and process non-conformances, perform root cause analysis, and develop corrective and preventive actions - Conduct failure analysis and material evaluations using laboratory equipment such as thickness gauges, optical and scanning microscopes, conductivity meters, and hardness testers - Prepare formal engineering reports documenting laboratory findings, technical analyses, and recommendations for process improvements - Review, update, and support development of material protection process specifications and technical documentation - Support research, development, testing, and evaluation (RDT&E) efforts through Design of Experiments (DOE), test plan development, and material characterization testing - Perform hands-on coating applications and laboratory testing including corrosion, environmental, and thermal exposure evaluations - Analyze test results to assess material performance and recommend material selection, optimization, or process improvements - Collaborate with government stakeholders, program managers, and production personnel to communicate technical findings and resolve engineering issues - Contribute to project execution within the Materials Protection Team while ensuring compliance with contractual, regulatory, and technical standards Qualifications - Bachelor’s degree in material science, materials engineering, chemical engineering, or related scientific/technical discipline from an ABET accredited college or university - At least 3 years of experience in materials engineering - Demonstrated experience working in a hands-on laboratory or manufacturing process support role - Practical knowledge of one or more of the following material process areas: electroplating, inorganic/organic coatings, chemical cleaning/stripping, corrosion control, and wear-resistant technologies - Experience with materials characterization and analytical techniques (e.g., microscopy, spectroscopy, mechanical testing, or electrochemical testing) - Proven ability to troubleshoot technical problems, perform root cause analysis, and implement effective solutions - Strong technical writing skills with experience generating formal engineering reports, test plans, and technical procedures - Ability to work independently and collaboratively within a multi-disciplinary team Preferred Qualifications - Experience in aerospace, defense, or MRO industrial environment - Knowledge of DoD/Navy-specific material and process specifications - Hands-on experience with test methods such as ASTM B117 (Salt Spray), ASTM G85 (Modified Salt Spray), and others related to coating and material performance - Experience with Design of Experiments (DOE) principles and statistical analysis Work Authorization/Security Clearance - Must be a U.S. Citizen - Qualify for Secret Clearance Benefits - 401(k) plan with immediate 100% vesting and 4% discretionary match - Paid leave including PTO, holiday, bereavement, and military - Generous medical, dental, and vision insurance for employees and their families - Health and dependent care FSA - Company-provided life/AD&D, as well as supplemental life and disability insurance - TRICARE Supplement - Employee Assistance Program - Tuition assistance and professional development - Bonus programs Pay $35.00-$67.00 per hour

Role Description As a Principal IT Solution Engineer working remotely in Metro Manila, Philippines, you’ll be a part of bringing humanity to business. TTEC is looking for experienced IT Solutions Engineer to lead technical qualification, assessment, and end-to-end IT solution design for TTEC’s client-facing customer experience programmes across complex global pursuits and strategic accounts. Act as the senior technical authority from discovery through contracting, solution approval, and handover to delivery, ensuring solutions are viable, deliverable, and commercially sound. You'll report to the Executive Director, Systems and Software Engineering. During a Typical Day, You’ll - Act as the lead technical authority throughout the sales pursuit lifecycle, from early client engagement and qualification through solution design, approval, and handover to delivery. - Translate client requirements into clear, implementable end-to-end solution designs across CCaaS, infrastructure, connectivity, EUC, security, platforms, and data. - Design integrated technology solutions across the TTEC platform stack, including CXone, Genesys Cloud, Amazon Connect, Google CCAI, Cisco, and SD-WAN/MPLS connectivity, ensuring alignment with TTEC's global IT strategy, delivery geography, site capacity, and platform constraints. - Present your technology solution proposals and designs to colleagues, stakeholders, and clients as required with confidence and accuracy, helping to influence outcomes as part of the pre-sales process, as part of a multifunctional Pitch team. - Produce and own technical design documentation using TTEC standards and templates, including architectural artefacts, RFP responses, MSA/SOW technical attachments, SLA inputs, and the definition of technical assumptions, risks, dependencies, and exclusions. - Partner with Sales, Solution Strategy, Finance, Security, Network, Delivery, Procurement, and Project Management teams to ensure solutions are commercially sound, operationally viable, and successfully transitioned into implementation. - Own the accuracy of costs and pricing defined in your solution designs, ensuring assumptions are justified and approved by Finance, Sales, Technology, and other key stakeholders. - Build trusted client relationships and contribute best practices, reusable patterns, and lessons learned back into the Solution Design function. Qualifications - Strong experience in a senior Sales/Pre-Sales Engineering, Client-facing IT Solution Design or similar role within enterprise services, BPO, or outsourcing. - Excellent presentation and client-facing skills including definition and presentation of compelling technology pitches, ability to clearly articulate technology design features and considerations, and has excellent spoken and written English language skills. - Track record across global, multi-region, multi-tower deals. - Strong CCaaS platform knowledge across at least two of: NICE CXone, Genesys Cloud, Amazon Connect, Google CCaaS. - Strong knowledge of typical IT infrastructure, connectivity, application layer and security supporting outsourced customer service operations. - Demonstrable knowledge of common AI platforms and their capabilities coupled with experience/interest in AI tools and services in the BPO sector. - Demonstrable experience dealing with third-party vendors and partners in relation to technology integration, procurement, and licensing of technology products and services. - Architectural mindset paired with commercial instinct, with ownership of cost and risk in addition to design. - Operates effectively in ambiguity and influences senior stakeholders without relying on positional authority. - Willing to occasionally travel domestically or internationally for client workshops, executive sessions, and discovery workshops if pursuits require this. Benefits - Supportive of your career and professional development. - An inclusive culture and community-minded organization where giving back is encouraged. - A global team of curious lifelong learners guided by our company values. - Ask us about our paid time off (PTO) and wellness and healthcare benefits. - A great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement). Company Description TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.