• Design and implement a structured risk management program, including risk taxonomy, scoring methodology, risk appetite statements, and escalation thresholds. • Build and maintain the enterprise risk register as a living operational tool, not a compliance artifact. • Leverage AI tools to monitor threat intelligence, identify patterns across risk data, accelerate risk narrative drafting, and keep the risk register current between formal review cycles. • Support the TPRM function in partnership with the dedicated TPRM lead. • Identify and assess AI-related risks including data privacy, model bias, explainability, security misuse, agentic system behavior, and third-party AI dependencies. • Produce clear, executive-ready risk reports, dashboards, and periodic risk summaries. • Provide cross-functional risk and control guidance on process improvements, new technology adoption, post-implementation reviews, and remediation activities.

• Define and implement comprehensive risk strategies to mitigate fraud risks across the platform and user base. • Enhance detection scopes for key risk areas such as ATO, credit card fraud, and emerging scam patterns. • Support new business initiatives and product launches with tailored risk strategies and controls. • Continuously improve risk strategy governance in partnership with engineering teams to optimize risk detection and prevention. • Monitor and report on critical risk KPIs, to maximize the protection and minimizing the loss. • Oversee risk strategy management and ensure the quality and stability. • Optimize risk cost efficiency, such as vendor cost management and risk strategy management efficiency. • Provide full support to transaction screening and monitoring and other Compliance requirements through project management and innovation. • Lead strategy initiatives for transaction screening and monitoring optimization, reducing rule complexity while maintaining compliance effectiveness. • Collaborate closely with Compliance teams to explore and support new business scenarios, ensuring risk controls align with regulatory expectations. • Lead and manage the risk strategy team, driving organizational changes and management approaches to support business growth. • Foster a culture of agility and responsiveness within the team to meet evolving risk challenges and high-pressure demands. • Identify areas for improvement in team structure and processes, implementing changes to enhance efficiency and scalability. • Leverage advanced technologies, including AI and LLMs, to automate and enhance risk detection and prevention workflows. • Pilot and scale new risk tools and methodologies, ensuring alignment with business objectives and regulatory standards.

• Assist with governance of collaboration platforms, including M365 workspaces, SharePoint, Teams and Group • Analyze governance and resilience reports using Excel, Power Point, creating Power BI dashboards for further analysis, recommending ways to enhance • Requirements gathering for Power BI dashboards and visuals • Support the administration of Information Governance and Business Resilience frameworks, standards, procedures, and guidance documents • Coordinate governance activities including policy reviews, control assessments, issue tracking, and remediation monitoring • Maintain governance repositories, documentation libraries, and evidence supporting compliance activities • Track action items, risks, exceptions, and program commitments through completion • Assist in the preparation of governance committee materials, leadership reports, and executive presentations • Monitor adherence to governance requirements and escalate gaps or concerns appropriately

Role Description This role is critical in supporting members through high-quality clinical case management and coordination of expert medical opinions. This position involves reviewing complex medical cases, ensuring clinical completeness, and facilitating the delivery of expert insights through collaboration with physicians and internal teams. Responsibilities - Managing assigned Care Team case workload from intake through completion. - Ensuring cases meet established timelines, service level agreements (SLAs), and performance guarantees (PGs). - Maintaining knowledge of workflows, clinical operations, and organizational policies and procedures. - Demonstrating ownership of case progression and timely delivery of services. - Evaluating medical records and imaging for completeness and clinical quality. - Reviewing, interpreting, and synthesizing complex medical records. - Creating clear, concise, and structured written case summaries. - Identifying gaps in records and determining when additional information or testing is required. - Triaging cases to the appropriate clinical specialty and consulting physician. - Collaborating with physicians, summary coordinators, and healthcare navigation teams. - Ensuring all clinical components are aligned for accurate expert delivery. - Communicating effectively within the nursing team and cross-functional partners. - Escalating issues, risks, or concerns to leadership as appropriate. - Adhering to all confidentiality and HIPAA requirements in accordance with company policies. - Ensuring compliance with all operational and clinical standards. - Participating in quality improvement initiatives and organizational projects. Qualifications - Possess BSN in Nursing required or currently in progress. - Hold active RN license in good standing. - Have experience managing relationships with external clients or partners. - Have experience reviewing and analyzing complex patient medical records. - Demonstrate good attention to detail, critical thinking, and problem-solving skills. - Display excellent written and verbal communication abilities. - Possess dynamic customer service orientation. - Be proficient in Microsoft Outlook, Word, Excel, and Adobe PDF tools. - Have ability to work independently and collaboratively in a team environment. - Be comfortable in an urgent, evolving operational setting and flexible to changing priorities. Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our Commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices, and observances, unless doing so would result in undue hardship.