• Design and deliver reliable, high-quality product experiences that directly impact growth and patient outcomes. • Own features end-to-end, partnering closely with Product, Design, Analytics, and other engineers to run experiments, ship improvements, and iterate based on real data. • Build systems for scale by optimizing for performance, correctness, and resilience as the business grows

• Own the overall solution architecture for client implementations. • Serve as a trusted advisor to executive client stakeholders. • Lead solution design and drive platform adoption. • Provide oversight across the client implementation portfolio. • Lead discovery calls, post-conference reviews, and client communications. • Mentor and develop Solution Consultants. • Contribute to thought leadership and process improvement.

• Partner with Sales Teams: Understand customer missions, strategic priorities, and constraints through short discovery sessions. • Map Capabilities: Translate business needs into platform capabilities, tailoring messaging for different personas (CIO, CTO, Chief Data Officer, program leads, technical practitioners). • Identify Value: Pinpoint high-leverage automation and decision points where agentic AI can create immediate, visible value, translating ambiguous problems into clear user journeys and agent responsibilities. • Rapid MVP Build: Design and implement end-to-end agentic AI MVPs, including multi-agent orchestration, tool use, memory, Model Context Protocol (MCP) servers, and agent observability. • Define key technical requirements, recommend deployment models meeting specific security mandates, and advise on data readiness to ensure quick time-to-value for new and expansion opportunities. • Build intuitive, enterprise‑grade UIs using React and modern design systems (e.g., shadcn/ui) to communicate agent behavior transparently. • Deliver engaging live demos that tell a clear story: problem → agentic solution → business impact. • Act as a technical pillar across the sales team, supporting Account Executives, Strategic Account Directors, and BDRs with knowledge and assets that advance AI adoption. • Iterate rapidly based on customer feedback during pilots, workshops, or proofs of value (POVs).

• Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services • Actively drive and run the technology evaluation stage of the sales cycles. • Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria. • Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j. • Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment. • Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services. • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales. • Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows. • Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement. • Travel as needed to assist in deal creation and closure, and provide support to your team as required.