Bright Horizons Family Solutions logo
Bright Horizons Family Solutions

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being.

Director of Client Services

Location

United States

Posted

6 days ago

Salary

$128K - $157K / year

Seniority

Lead

No structured requirement data.

Job Description

Director of Client Services

Bright Horizons Family Solutions

Role Description The Director of Client Services will build new relationships with enterprise employers in the employee benefits space, driving new opportunities and converting prospects into long‑term clients. This role requires a seasoned sales leader who understands benefits consulting and can grow our employer client base through trusted guidance and proactive engagement. This is a Remote position available in the United States, with a heavy preference for someone located in the Pacific Time Zone, Mountain Time Zone, or Central Time Zone. Responsibilities: - Develop and manage a geographic sales territory or portfolio of accounts. - Secure new business with enterprise accounts in the employee benefits space to attain individual sales goals and team/business unit growth objectives. - Develop a detailed Annual Territory Account Plan and manage to it consistently and effectively throughout the year, making necessary and continuous strategic adjustments and updates. - Proactively identify and contact prospects to develop a substantial new business pipeline, and close business. - Create urgency and interest in purchasing decisions through senior-level engagement at prospect accounts. - Effectively manage the process of developing financial proposals, presentation materials, business case information, and other supporting collateral during the selling cycle. - Provide leadership and direction to the sales pursuit team and supporting resources in consulting, account management, and other functions. Qualifications - Bachelor's Degree or Associate’s degree. - 7 years of relevant sales experience selling to seasoned executives in large organizations. - Sales experience in company-wide employee benefits, with experience working with benefits consultants as a plus. - Strong outbound prospecting skills. - Strong written and verbal communication skills. - Exceptional decision-making, prioritization, problem-solving, and time management skills required. - Working learner solution and Salesforce experience. - The ability to work remotely in the Western, Mountain, or Central regions in the United States. - Ability to travel 25% of the time. Benefits - Medical, dental, and vision insurance. - Paid vacation, sick, holiday, and parental bonding leave. - 401(k) retirement plan. - Long-term and short-term disability insurance. - Life insurance. - Money-saving discounts and financial planning tools. - Tuition assistance and education coaching. - Caregiving support and resources for the children and adults in your family. - Up to 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule; 120 hours of vacation time per year based on full-time schedule. Compensation The annual salary for this position is between $128,000 – $157,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. This position is also eligible for bonus, commission bonus, and RSUs. Deadline to Apply This posting is anticipated to remain open until 7/17/2026.

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