Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Client Engagement Travel Advisor
Location
Northern America + 3 moreAll locations: Northern America | Europe | Australia and New Zealand | Latin America and the Caribbean
Posted
4 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Client Engagement Travel Advisor
Hopesglobalgetaways
Role Description We are expanding our remote team and seeking enthusiastic individuals who enjoy connecting with people, delivering outstanding service, and helping clients create memorable travel experiences. As a Client Engagement Travel Advisor, you'll serve as a trusted resource for travelers by providing personalized guidance, coordinating travel details, and supporting clients throughout the planning process. This role is ideal for individuals who enjoy relationship-building, communication, and creating positive customer experiences while working independently in a flexible remote setting. What You'll Be Doing - Engage with clients to understand their travel interests, preferences, and vacation goals - Provide personalized recommendations for destinations, accommodations, cruises, tours, and activities - Assist with vacation planning, booking coordination, and itinerary preparation - Share travel information, confirmations, schedules, and important trip updates - Support travelers with special requests, itinerary modifications, and travel-related questions - Research travel options and present solutions that align with client needs and budgets - Review reservations and travel arrangements for accuracy and completeness - Maintain detailed client profiles and communication records within company systems - Utilize approved travel resources and supplier tools to support planning activities - Participate in ongoing training, destination education, and skill-development programs Benefits - Fully remote work opportunity - Flexible schedule options - Comprehensive training and onboarding provided - Ongoing mentorship and leadership support - Opportunities for career growth and advancement - Performance-based rewards and recognition - Travel-related discounts and exclusive industry benefits - Supportive and collaborative team culture - Access to continuing education and professional development resources Qualifications - Strong verbal and written communication abilities - Excellent interpersonal and relationship-management skills - Strong organizational skills with attention to detail - Ability to balance multiple client needs and priorities - Comfortable using web-based platforms, digital tools, and online communication systems - Positive, customer-focused attitude - Ability to work independently and remain self-motivated - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions Who Thrives in This Role? - Enjoy building relationships and helping others achieve their travel goals - Communicate confidently and professionally - Stay organized in a fast-paced, client-focused environment - Adapt quickly to changing traveler needs and priorities - Take initiative and follow through on commitments - Have an interest in travel, hospitality, tourism, customer engagement, client services, or remote career opportunities
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