Building Mastery. Advancing Achievement. Driving Outcomes.
Instructional Operations Coordinator
Location
Virginia
Posted
3 days ago
Salary
$40K - $45K / year
Seniority
Senior
Job Description
Instructional Operations Coordinator
MasteryPrep
• Pull, format, and distribute recurring evaluation and event reports (daily, weekly, monthly, quarterly, and annual). • Maintain data trackers, autopull spreadsheets, and dashboards, ensuring accuracy and consistency. • Clean up and organize evaluation data and prepare it for review by team leaders. • Enter paper and digital evaluations and keep records up to date. • Create and manage instructor shifts in scheduling tools and process shift/no-show updates. • Support bi-weekly payroll preparation by exporting and organizing data. • Send expense and reporting reminders to instructors. • Track and reconcile travel and flight credits, and flag savings opportunities. • Coordinate new-hire onboarding and offboarding tasks, including fingerprinting reminders and record updates. • Order and issue instructor badges and create virtual classroom/meeting rooms for new instructors. • Keep instructor certifications and groupings current. • Serve as a first point of contact for instructor support requests (scheduling, logistics, travel, and platform issues). • Support program-specific tasks (e.g., rostering, badging, participant emails, and platform setup) on a seasonal basis. • Identify manual, repetitive tasks and find ways to streamline them. • Use AI tools to speed up reporting, communications, and data work, and to build more efficient workflows over time.
Job Requirements
- Exceptional organization and attention to detail; you rarely let things slip through the cracks.
- Strong spreadsheet skills (Google Sheets / Excel), including comfort with formulas, sorting, and formatting, and pivot tables.
- Ability to follow documented processes precisely and to manage many recurring deadlines at once.
- Clear, professional written communication.
- Comfort learning and working across multiple software platforms.
- A proactive, dependable, self-directed work style suited to a remote environment.
- Experience with Google Suite (Gmail/Sheets/Calendar).
- While this is a fully remote position. Applicants must be physically located in the United States and authorized to work in the U.S.
- Experience with tools such as Salesforce, Slack, Asana, scheduling software (e.g., Sling), and video/learning platforms.
- Familiarity using AI assistants to improve efficiency.
- Background in operations, administration, education, or a similar coordination-heavy role.
- Ability to work consistent working hours (CST) and occasional after-hours responsiveness.
Benefits
- Employee benefits eligibility (health, disability, AD&D, life insurance).
- Matching 401k
- Paid time off
- Generous paid holidays
- Ability to work fully remote
- Company supplied device/laptop
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