Lowe's Companies, Inc. logo
Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

PSC Supervisor

SupervisorGeneralFull TimeRemoteMid LevelTeam 10,001+Since 1946H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

$61.6K - $102.9K / year

Seniority

Mid Level

No structured requirement data.

Job Description

PSC Supervisor

Lowe's Companies, Inc.

Role Description This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. The Pro Solutions Center Supervisor is responsible for supervising a high performing team responsible for ensuring delivery on service level agreements for internal and external customers. This leader has direct responsibility for all aspects of Customer Service Representatives performance including hiring, development, performance management, team communications, and delivery against key operational metrics. Responsibility Statements - Oversees the daily supervision of customer service representatives within assigned location. - Supports sales team to qualify customers when selling solutions. - Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations. - Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback. - Works with associates to build a work environment of engagement and inclusion. - Makes recommendations in the candidate selection process for nonexempt roles. - Helps associates on the team transition through change. - Leads the onboarding and training process for associates. Qualifications - Bachelor’s Degree - Business Administration or equivalent experience. - 3 years’ experience in a team leadership or coaching role with or without direct report responsibility or a formal supervisory title. - 2 years’ experience working in a call center, office administration, high-volume retail, service support, or similar work environment. Requirements - Knowledge of centralized management and support practices. Demonstrated experience in training, developing, and mentoring a large team (i.e., 10+ employees). - Experience in remodeling or construction industry. - Experience in a sales role or participating in the sales process (e.g., creating quotes, project specs, etc.). - Experience using Zendesk or similar CRM (Customer Relationship Management) tool. Benefits - Pay Range: $61,600.00 - $102,900.00 annually. - Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Related Job Pages

More Supervisor Jobs

Audit Supervisor

Prince George's County Government

The Prince George's County Office of Human Resources Management (OHRM) provides HR services, policies, and programs to support the County's government employees. OHRM is committed to supporting the County's workforce by providing comprehensive human resources services and fostering a positive work environment.

Supervisor7 days ago

Role Description This is principal level lead and/or supervisory audit and investigative work in the areas of performance, financial auditing and budget review. Incumbents perform the most complex auditing assignments in assigned functional areas. Work is performed under the general supervision of a senior Auditor and assignments are reviewed for accuracy, completeness and adherence to generally accepted auditing principles, techniques and procedures. Examples of Work - Ensures data presented to County Auditor within timeframe established for survey phase of engagement. - Ensures audit guides are prepared in accordance with established office policy and be acceptable as written 90% of the time. - Ensures exit conference memorandum are prepared no later than end of the next business day following the exit conference. - Obtains data and information diplomatically to the extent of no complaints based on lack of tact. - Researches and analyzes thoroughly on first approach to preclude additional tests 95% of the time. - Ensures workpapers are always prepared in accordance with office policy. Conclusions documented in workpapers 100% of the time. - Ensures concurrence by operating personnel of 95% of factual data and 100% of compliance recommendations mandatory. Acceptance of 75% of recommendations pertaining to systems, methods, and procedures acceptable. - Ensures actual time to complete audits do not exceed 2% of direct audit hours on engagement. - Ensures report revisions are completed no later than three business days following acceptance by the County Auditor. - Ensures productivity of subordinates within desired limits as measured in the perspective of the total project. - Willingly and cooperatively performs such tasks and responsibilities which may not be specifically listed in the class specifications or position description, to include, but not limited to, conducting budgetary review and investigations of allegations of fraud, waste, and abuse reported to the office. Qualifications - Bachelor’s Degree from an accredited college or university in Accounting, Public Administration, Business Administration or a closely related field. - Three (3) years of professional experience in auditing and/or accounting with one (1) year of lead or supervisory experience. - Any equivalent combination of relevant training, education and experience may also be considered. - Certified Internal Auditor (CIA) and/or Certified Public Accountant (CPA) designation (preferred). - Ten (10) or more years of professional experience in auditing (preferred). Requirements - Meet all training and performance standards and demonstrate proficiency as required by the agency. - Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable. - Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable. - Be willing and able to serve as an essential employee. Benefits - Salary range transparency based on qualifications, experience, and internal equity. - Tentative interview dates: July 28, 2026 (subject to change). Company Description Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

United States
73.7K - 120K / year
Job Closed
Valon logo

Foreclosure Supervisor

Valon

Empowering every homeowner with ease, security, and financial know-how.

Supervisor7 days ago
Full TimeRemoteTeam 51-200Since 2019H1B Sponsor

• Leads and manages end-to-end foreclosure functions to ensure the foreclosure portfolio is processed in compliance with all state and federal laws, while adhering to Investor, Insurer, Agency, and company guidelines. • Proactively monitors and stays current with pending regulatory, statutory, and investor guideline changes that could impact foreclosure processes, ensuring timely implementation of necessary updates. • Develops, enhances, and implements accurate and timely functional reporting to track key performance indicators (KPIs), measure efficiency, and identify areas for improvement. • Oversees day-to-day internal and external relationships, establishing and monitoring service delivery, productivity, and quality standards with attorneys, vendors, and other business partners. • Collaborates with key stakeholders across the organization, including Compliance, Risk, Bankruptcy, Loss Mitigation, and Loan Servicing, to drive continuous quality improvement and operational efficiencies. • Translates the organization’s strategic direction, policies, and structural requirements into actionable plans that enhance foreclosure operations and mitigate risks. • Identifies and recommends process improvement opportunities within the department and cross-functionally to streamline workflows and minimize risk exposure. • Prepares and delivers updates, presentations, and performance reports to Senior Leaders and key stakeholders, providing insights on foreclosure trends, regulatory changes, and operational challenges. • Ensures strict adherence to departmental and business policies while fostering a culture of compliance and accountability. • Prioritizes and allocates workload effectively to meet critical deadlines and ensure timely and accurate resolutions for both internal and external partners.

United States
$76.5K - $103.5K / year

Role Description Based in any U.S. office, the Conflicts Supervisor is responsible for supervising the daily operations of the conflicts team and managing personnel. The Supervisor works closely with the Conflicts team and other Firm personnel, to support and maintain high levels of efficiency and accuracy. This position is responsible for upholding the standards of quality, consistency, accuracy, thoroughness, and customer service as defined and implemented by the Department. This role reports to the Manager, Intake/Conflicts. Responsibilities include: - Supervising the day-to-day activities of the Conflicts Coordinators and Conflicts Analysts. - Providing guidance to the Conflicts team and managing team dynamics. - Working directly with the Conflicts Coordinators to oversee the conflict check process, ensuring timely and accurate delivery of reports, research, response time, time-sensitive issues and other challenges. - Serving as the primary escalation point for the Conflicts Coordinators and Conflicts Analysts. - Reviewing and analyzing conflict reports; escalating complex issues to Conflicts Attorneys and Office of General Counsel as needed. - Monitoring and maintaining the quality and consistency of conflicts searches and reporting standards. - Providing clear verbal and written feedback regarding any work quality deficiencies. - Ensuring internal protocols and procedures are properly followed. - Working with the Senior Training Specialist, train Conflicts team new hires in our internal department on processes and procedures; including research, conducting conflicts searches and Intapp. - Training new assistants in the process of submitting conflicts requests, navigating Intapp and the lifecycle of the new matter intake process. - Helping with implementation and improving conflicts processes and procedures. - Identifying and escalating personnel issues to the Manager, Intake/Conflicts. - Administrative duties such as timecards, PTO, holiday coverage, employee reviews and other duties as assigned. Qualifications - Ability to manage multiple priorities under tight deadlines. - Strong written and verbal communication skills. - Extensive understanding of legal conflicts concepts and related ethical rules. - Exceptional critical thinking and analytical skills. - Excellent decision-making skills and demonstrated ability to think on your feet. - Excellent customer service skills and proficiencies. - Comfortable working with attorneys and other legal staff. - Comfortable in a high demand, fast paced environment. - Flexibility regarding work hours and schedule. Requirements - Bachelor's degree required; JD or paralegal certification preferred. - Minimum 6 years of experience in a conflicts role. - At least 1–2 years of supervisory or team leadership experience. - Familiarity with legal conflicts databases (e.g., Intapp, Dunn & Bradstreet, Aderant) required. Benefits - The annual compensation range for this position is $130,000 - $160,000. The salary offered within this range will depend upon qualifications and other operational considerations. - Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses.

United States
$130K - $160K / year

Logistics Service Provider Lead

PROLIM Global Corporation

PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services. IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.

Supervisor8 days ago

Role Description The Logistics Service Provider Lead will be responsible for developing, driving, and executing within the parcel distribution category for Reality Labs at Meta, focused on express carriers. We are seeking individuals who desire to be at the forefront of breakthrough technology and contribute to building a world-class logistics network. This Logistics Service Provider Lead will collaborate closely with Logistics Operations, Network Design, Application Management, Solution Leads, from prototype to mass production and reverse, to ensure lowest total landed costs without sacrificing superior service. The individual will lead sourcing and ongoing carrier management related to express carrier services, championing customer promise performance and continuous improvement throughout the logistics network. Responsibilities - Develop and manage relationships with existing global express carriers and implement a carrier performance framework and conduct periodic carrier business reviews with management and the cross-functional team. - Identify new regional and local potential candidates, including App-Based parcel services. - Establish carrier selection criteria, evaluate and manage the selection process, and drive final selection in partnership with XFN partners. - Negotiate Agreements and Statements of Work (SOW) with carriers to establish best-in-class pricing, flexibility, quality, delivery, payment, warranty, and service terms. - Collaborate with cross-functional teams within Meta to drive negotiation strategies, identify cost reduction opportunities, and optimize carrier pricing and service levels. - Build relationships with peers and stakeholders on organization-wide initiatives, obtaining alignment on objectives and articulating strategy, with a focus on driving growth and innovation in parcel distribution. - Proactively identify new opportunities outside of their functional area and lead cross-functional organizational initiatives to drive innovation and growth in logistics categories. Qualifications - 5+ years of direct experience with sourcing and/or managing of express carrier services, or in a commercial role at global express integrator. - Experience operating in an ecommerce environment and networks. - Strong leadership and cross-functional teamwork skills. - Ability to communicate and influence at all levels of management. - Experience navigating ambiguity and prioritizing multiple workstreams. Must Have Skills - Previous experience with Parcel Express. - 5+ years of direct experience with sourcing and/or managing of express carrier services, or in a commercial role at global express integrator. - Experience operating in an ecommerce environment and networks. Nice-to-Have Skills - Logistics procurement perhaps from DHL Express, UPS, or Fedex.

United States