• Own the product vision, strategy, roadmap, and performance of TaxAct, Drake, and 1040.com websites. • Define and prioritize initiatives that improve customer acquisition, engagement, conversion, and retention. • Establish website KPIs and measure success against business objectives. • Drive continuous improvements to website navigation, content experiences, site performance, accessibility, and user journeys. • Identify market opportunities through customer research, analytics, industry trends, and competitive analysis. • Lead A/B testing, personalization, landing page optimization, and funnel enhancement initiatives. • Own the CMS platform strategy, capabilities, governance, and content publishing experience. • Partner with Marketing, SEO, Content, and Engineering teams to improve content workflows and operational efficiency. • Define requirements and prioritization for CMS enhancements and integrations. • Ensure content experiences support business goals while maintaining brand consistency and compliance requirements. • Own the end-to-end ecommerce funnel and conversion strategy across digital properties. • Leverage analytics, customer insights, and experimentation to identify conversion opportunities and customer friction points. • Lead A/B testing, personalization, landing page optimization, and funnel enhancement initiatives. • Define product requirements, user stories, success metrics, and acceptance criteria. • Own and prioritize the product backlog to ensure alignment with strategic objectives. • Lead cross-functional teams through discovery, planning, development, launch, and optimization. • Make informed trade-off decisions balancing customer needs, business goals, technical constraints, and delivery timelines. • Participate in Agile ceremonies and ensure successful execution of roadmap commitments. • Utilize quantitative and qualitative research to guide product decisions. • Monitor website, funnel, customer behavior, and business performance metrics. • Develop business cases and recommendations supported by data and customer insights. • Create and communicate product performance updates to stakeholders and leadership. • Build strong partnerships across Engineering, UX, Marketing, SEO, Analytics, Content, Legal, Compliance, and Operations teams. • Align stakeholders around product vision, priorities, and outcomes.

• Lead the strategy, execution, and delivery of innovative document processing capabilities for both B2B and B2C offerings at Taxwell. • Define the product roadmap based on customer insights, business goals, and technology trends, while aligning to Taxwell’s broader product strategy. • Inspire and guide a cross-functional team of engineers, designers, and business partners, always starting from deep customer empathy and leveraging data-driven decision making to deliver seamless, compliant, and high-value B2B tax and payment solutions. • Establish and evangelize a clear product vision, strategy, and measurable outcomes for Taxwell’s Document Intelligence Platform. • Communicate product direction, priorities, and impact with clarity and influence across teams, executives, and stakeholders. • Collaborate closely with engineering, UX/UI, AI/ML, compliance, and product partners to deliver secure, seamless, and high-performing end-to-end solutions.

• You'll own the fee and pricing mechanisms that determine what Upstart charges across its loan products, directly shaping what customers pay and what Upstart earns on every loan. • You'll use novel competitive and customer insight to find fee and pricing improvements, then translate them into sharper models and rules that make our rates competitive, fair, transparent, and trusted at scale. • You'll set the fee strategy and roadmap in partnership with ML, Risk, Legal/Compliance, Finance, and Engineering across multiple product lines deciding what to prioritize, why, and when, and keeping those teams aligned as priorities shift. • Ultimately, customers pay fairer, more competitive fees and Upstart grows revenue and trust because of your work.

Role Description At OnBoard, Product Managers partner with customers and cross-functional teams to discover, define, and deliver products that help boards and leadership teams make better decisions. You’ll work closely with Engineering, Design, AI, and Go-to-Market teams to identify and solve meaningful customer problems, deliver exceptional experiences, and drive business outcomes. - Shape and execute product strategy by contributing customer insights, market research, and data to product planning while executing against the product roadmap. - Lead customer discovery through interviews, research, and feedback to validate problems and opportunities. - Partner cross-functionally with Engineering, Design, Sales, Marketing, and Customer Success to deliver impactful solutions. - Define product requirements by translating customer needs into clear user stories, acceptance criteria, and priorities. - Use data to drive decisions by analyzing product usage, customer feedback, and market trends to measure success and inform priorities. - Deliver products end-to-end, from discovery and planning through launch, adoption, and continuous improvement. - Support successful launches by partnering with Product Marketing and Go-to-Market teams on release readiness and customer adoption. - Champion the customer by representing customer needs and advocating for simple, intuitive, and valuable product experiences. Qualifications - Bachelor’s degree or equivalent experience. - 8-10 years of product management experience in a SaaS environment. - Experience leading products through discovery, delivery, and iteration using Agile methodologies. - Strong customer research and product discovery skills. - Experience using qualitative and quantitative data to inform product decisions. - Excellent communication and stakeholder management skills. - Ability to balance competing priorities and make thoughtful tradeoffs. - Proven ability to collaborate effectively across Product, Engineering, Design, and Go-to-Market teams. Requirements - Experience with enterprise B2B SaaS products. - Familiarity with AI-enabled products or emerging AI technologies. - Experience with product analytics and customer feedback platforms. Benefits - Fully remote work with company provided equipment (laptop, software, etc.). - Employment with a growing, casual, fun, philanthropic minded company. - Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings. - An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan. - Medical Flexible Spending Accounts available. - Dependent Care Flexible Spending Accounts available. - Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher). - Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you. - 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. - Paid Time Off (PTO)/Holiday.