The easier way to employ globally. Remote builds belonging for your team with payroll, benefits, & compliance solutions.
Account Manager – DACH
Location
Portugal
Posted
16 hours ago
Salary
€90K - €120K / year
Seniority
Senior
Job Description
Account Manager – DACH
Remote
• Meet and exceed sales quota based on role level and manage the entire sales cycle for a book of business • Identify new expansion, upsell and cross-sell business opportunities and push through the sales motion and cycle • Presentation to existing customers on Remote’s suite of services and create opportunities from existing customers to upsell solutions • Own the customer relationship and complete the cycle from sale to business completion • Remain in frequent contact with the customers and build strategic and partnership based customer relationships • Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs • Generates customer retention initiatives and participates in key strategic events to nurture customer relationships • Work with other cross-functional teams to ensure customer success
Job Requirements
- Demonstrated ability in retaining and growing existing accounts, driving net new expansion bookings as well as upselling/cross selling opportunities within customer accounts
- Success in building key customer relationships across different levels of personas, including key decision makers, champions and C-level stakeholders to be able to drive successful client outcomes, grow accounts and drive revenue outcomes
- Proactive communication with key customer contacts and advocates to understand their needs, build a strategic roadmap and solicit feedback on our products and services to improve their experience with Remote
- Ability to create and execute sales motion and tactics to consistently grow revenue per account
- Able to create, execute and adapt proactive client strategies to achieve goals
- Confidently develop pipeline, forecast outcomes and provide accurate reporting data
- Strong knowledge of sales processes
- Ability to learn complex product solutions and eager to constantly develop new skills and competencies
- Understanding of Remote’s services and its position in the industry
- Several years of Account Management experience preferable, or related SaaS sales experience
- Excellent verbal and written communication skills
- Business fluency in English is essential
- Highly self-motivated with ambitions to be in a closing role
- Self-directed and able to work independently and as an active member of the team
- Resilience and perseverance with a positive attitude
- Able to perform under pressure
- Strong business acumen
- High level of integrity and work ethic
- Efficient in multitasking, prioritization, and time management
- Customer obsessed and clear desire to be in a customer facing role
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
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