Role Description Global is seeking a highly experienced Senior Process Strategist, Enterprise Applications to serve as the enterprise authority on application-enabled business processes across designated core platforms (e.g., Right Angle, Oracle, PDI, CRM and other significant systems, as required). Operating as a senior individual contributor, this role sits at the critical intersection of business and technology — requiring deep, working knowledge of both how the business operates end-to-end and how enterprise applications can be configured, integrated, and optimized to support that work. The fundamental purpose of this role is to ensure Global maximizes the value of its enterprise technology investments. That means designing the business processes that surround these systems so they are intuitive and efficient for the people using them, while simultaneously leveraging the full capability of the underlying technology — so that every investment in these platforms translates into realized business value, improved operational performance, and scalable outcomes for the enterprise. The Senior Process Strategist, Enterprise Applications partners closely with the Business Process Design Strategist, IT, Project Management and the Business across the enterprise to ensure that application-enabled processes align with enterprise architecture standards, governance models, and the company’s strategic business priorities. This role brings advanced expertise in key end-to-end operational business processes and system configurations, integrations, controls, and workflow optimization, ensuring that enterprise applications drive measurable business value, operational performance, and scalable process outcomes. The ideal candidate combines deep enterprise system fluency with strong business acumen and rigorous process discipline. They have a proven track record of redesigning complex, cross-functional, application-enabled processes in ways that simultaneously improve the user experience, maximize return on technology investment, and embed sustainable, scalable ways of working. Qualifications - 12-15+ years of experience designing and optimizing complex, cross-functional business processes that run within major enterprise platforms (ERP, trading, CRM, billing, or equivalent). - Demonstrated expertise redesigning complex, cross-functional processes within and around enterprise platforms. - Significant experience with and understanding of business drivers and operational processes with the fuel distribution, energy, or adjacent industries. - Deep knowledge of end-to-end value streams from the front office through accounting. - Strong understanding of system configurations, integrations, controls, workflow dependencies, and enterprise data implications. - Proven ability to translate system capabilities into measurable business outcomes. - Experience operating in enterprise-level governance environments with defined architecture standards. - Proven expertise in understanding Global’s Business model, systems, and value stream processes. - Advanced process modeling expertise (e.g., BPMN, value stream mapping, SIPOC, RACI). - Exceptional analytical, facilitation, and communication skills. - Demonstrated ability to work effectively across business and technology stakeholders. - Experience using process modeling and documentation tools (e.g., Visio, Lucidchart, Signavio, ARIS). - Experience with industry-relevant platforms (e.g., commodity trading and billing systems such as Right Angle) is a plus. Requirements - Serve as the senior subject matter authority for business processes enabled by designated enterprise platforms. - Align application-level process design with enterprise process architecture standards. - Advise executive leaders and business owners on complex system-enabled process decisions. - Translate enterprise process standards into detailed, application-specific modeling approaches. - Identify and shape system-enabled process improvement opportunities. - Lead detailed current- and future-state process design within enterprise applications. - Identify automation, configuration, integration, and optimization opportunities. - Ensure redesigned processes balance business intent, system capability, compliance requirements, and enterprise architecture alignment. - Develop structured, enterprise-aligned process documentation. - Translate documentation into practical enablement tools. - Build and maintain institutional knowledge that captures application workflows. - Mentor and provide subject matter guidance to process analysts and cross-functional project teams. - Partner with business leaders, PMO, IT and change teams to monitor adoption of redesigned application-enabled processes. - Assess process performance data, user feedback, and operational metrics. - Serve as a trusted advisor to business and technology stakeholders on application-enabled process strategy. Benefits - Competitive salaries and opportunities for growth. - Health & Wellness - Medical, Dental, Vision, and Life Insurance. - 401k with a match component. - Tuition reimbursement after 6 months of service. Pay Range $130,200.00 - $195,400.00. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location.

Role Description Responsible for successful execution, coordination and support of PacificSource’s clinical/quality improvement initiatives, across all lines of business. Key areas of focus include oversight and management of provider clinical engagement and performance on patient populations. This is done through collaborating with targeted provider groups to guide and develop practice specific strategies designed to optimize clinical quality outcomes, risk assessment performance, and clinical outcomes via care management and cost containment. Work directly with internal PacificSource departments to build/strengthen relationships with strategic provider partners; ensure effective education, analyze and generate specific clinical reports and proactively identify clinical improvement opportunities that support PacificSource’s strategic goals. Assist with the development and execution of region specific strategies and practice coaching. Essential Responsibilities: - Assist with the development and execution of enterprise wide provider campaigns focused on improving clinically oriented improvement and outcomes (HEDIS, CAHPS/HOS scores and other identified quality improvement measures). - Provide ongoing training, coaching and high-touch support to network providers and clinic staff toward the development and implementation of improvement initiatives (clinical quality, member experience, clinical workflows, and documentation/coding practices) within their own practices. - Establish credible, consultative relationships with network physicians and clinic staff as a subject matter expert on clinical quality improvement measures and risk assessment including the technical reporting and documentation requirements NCQA (HEDIS and CAHPS), risk adjustment. - Collaborate with multiple departments (Risk Assessment, Care Management, Utilization Management, Pharmacy, and Medical Directors) to develop and deploy aligned quality performance programs to drive member care outcomes and improved provider satisfaction. - Maintain a detailed understanding of all shared data elements (clinical outcomes, ICD-10 coding, and documentation) and the systems necessary to support actionable interventions. - Support internal initiatives to improve the collection and reporting of supplemental HEDIS data as related to provider populations. - Evaluate quality programs, initiatives and interventions utilizing multiple data sources to determine the effectiveness of activities and make recommendations to improve outcomes for CMS Stars, NCQA, QIM (HEDIS, CAHPS). - Lead internal/external cross functional teams with regional focus to develop and deploy annual improvement plans with performance metrics, monitor risk, deploy mitigation strategies and elevate to joint operating committees as needed. - Support all clinical and quality dyads with provider payer partnerships to optimize engagement, drive performance and improve provider/member experience in service to growth strategy. Supporting Responsibilities: - Represent Quality Improvement internal committees and workgroups. - Meet department and company performance and attendance expectations. - Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. - Perform other duties as assigned. Qualifications - Minimum of 5 years of experience in the healthcare industry required. Health care clinic experience preferred. Operational leadership or clinic manager preferred and/or other Population Health Program implementation experience preferred. - Bachelor degree in healthcare administration or similar field is required or equivalent work experience. Master’s degree and/or Clinical license preferred. Requirements - Knowledge/experience with quality improvement initiatives in the clinic setting including clinical quality outcomes and patient experience. - Knowledge of national and state quality measures such as CMS Stars, NCQA, HEDIS, CAHPS/HOS required. - Strong computer skills using Word, Excel, and PowerPoint. - Experience with medical billing, claims processing systems, data analytics, and health care information strongly preferred. - Knowledge and experience implementing continuous improvement efforts or LEAN concepts strongly preferred. - Must have strong analytical, influencing, and problem solving skills. - Understanding of quality initiatives, evidence based medicine and care coordination required. - Demonstrated ability to effectively communicate with all levels of a staff and management including executive leaders. - Proven ability to learn new healthcare information systems and work with multiple business systems. - Must be self-motivated, organized, and detail oriented. Benefits - Base Range: $72,443.87 - $126,776.77 Company Description We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: - We are committed to doing the right thing. - We are one team working toward a common goal. - We are each responsible for customer service. - We practice open communication at all levels of the company to foster individual, team and company growth. - We actively participate in efforts to improve our many communities-internally and externally. - We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. - We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements - Stoop and bend. - Sit and/or stand for extended periods of time while performing core job functions. - Repetitive motions to include typing, sorting and filing. - Light lifting and carrying of files and business materials. - Ability to read and comprehend both written and spoken English. - Communicate clearly and effectively. Disclaimer This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Role Description Responsible for successful execution, coordination and support of PacificSource’s clinical/quality improvement initiatives, across all lines of business. Key areas of focus include oversight and management of provider clinical engagement and performance on patient populations. This is done through collaborating with targeted provider groups to guide and develop practice specific strategies designed to optimize clinical quality outcomes, risk assessment performance, and clinical outcomes via care management and cost containment. Work directly with internal PacificSource departments to build/strengthen relationships with strategic provider partners; ensure effective education, analyze and generate specific clinical reports and proactively identify clinical improvement opportunities that support PacificSource’s strategic goals. Assist with the development and execution of region specific strategies and practice coaching. Essential Responsibilities: - Assist with the development and execution of enterprise wide provider campaigns focused on improving clinically oriented improvement and outcomes (HEDIS, CAHPS/HOS scores and other identified quality improvement measures). - Provide ongoing training, coaching and high-touch support to network providers and clinic staff toward the development and implementation of improvement initiatives (clinical quality, member experience, clinical workflows, and documentation/coding practices) within their own practices. - Establish credible, consultative relationships with network physicians and clinic staff as a subject matter expert on clinical quality improvement measures and risk assessment including the technical reporting and documentation requirements NCQA (HEDIS and CAHPS), risk adjustment. - Collaborate with multiple departments (Risk Assessment, Care Management, Utilization Management, Pharmacy, and Medical Directors) to develop and deploy aligned quality performance programs to drive member care outcomes and improved provider satisfaction. - Maintain a detailed understanding of all shared data elements (clinical outcomes, ICD-10 coding, and documentation) and the systems necessary to support actionable interventions. - Support internal initiatives to improve the collection and reporting of supplemental HEDIS data as related to provider populations. - Evaluate quality programs, initiatives and interventions utilizing multiple data sources to determine the effectiveness of activities and make recommendations to improve outcomes for CMS Stars, NCQA, QIM (HEDIS, CAHPS). - Lead internal/external cross functional teams with regional focus to develop and deploy annual improvement plans with performance metrics, monitor risk, deploy mitigation strategies and elevate to joint operating committees as needed. - Support all clinical and quality dyads with provider payer partnerships to optimize engagement, drive performance and improve provider/member experience in service to growth strategy. Supporting Responsibilities: - Represent Quality Improvement internal committees and workgroups. - Meet department and company performance and attendance expectations. - Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. - Perform other duties as assigned. Qualifications - Minimum of 5 years of experience in the healthcare industry required. Health care clinic experience preferred. - Operational leadership or clinic manager preferred and/or other Population Health Program implementation experience preferred. Requirements - Bachelor degree in healthcare administration or similar field is required or equivalent work experience. - Master’s degree and/or Clinical license preferred. Knowledge - Knowledge/experience with quality improvement initiatives in the clinic setting including clinical quality outcomes and patient experience. - Knowledge of national and state quality measures such as CMS Stars, NCQA, HEDIS, CAHPS/HOS required. - Strong computer skills using Word, Excel, and PowerPoint. - Experience with medical billing, claims processing systems, data analytics, and health care information strongly preferred. - Knowledge and experience implementing continuous improvement efforts or LEAN concepts strongly preferred. - Must have strong analytical, influencing, and problem solving skills. - Understanding of quality initiatives, evidence based medicine and care coordination required. - Demonstrated ability to effectively communicate with all levels of a staff and management including executive leaders. - Proven ability to learn new healthcare information systems and work with multiple business systems. - Must be self-motivated, organized, and detailed oriented. Competencies - Building Trust - Building Customer Loyalty - Facilitating Change - Driving for Results - Building Strategic Work Relationships - Leveraging Diversity - Decision Making - Building a Successful Team - Aligning Performance for Success - Continuous Improvement Environment - Work inside in a general office setting with ergonomically configured equipment. - Travel is required approximately 25-50% of the time. Skills - Accountability - Collaboration - Communication (written/verbal) - Flexibility - Listening (active) - Organizational skills/Planning and Organization - Problem Solving - Teamwork Compensation Disclaimer The wage range provided reflects the full range for this position. The maximum amount listed represents the highest possible salary for the role and should not be interpreted as a typical starting wage. Actual compensation will be determined based on factors such as qualifications, experience, education, and internal equity. Please note that the stated range is for informational purposes only and does not constitute a guarantee of any specific salary within that range. Base Range: $72,443.87 - $126,776.77 Our Values - We are committed to doing the right thing. - We are one team working toward a common goal. - We are each responsible for customer service. - We practice open communication at all levels of the company to foster individual, team and company growth. - We actively participate in efforts to improve our many communities-internally and externally. - We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. - We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements - Stoop and bend. - Sit and/or stand for extended periods of time while performing core job functions. - Repetitive motions to include typing, sorting and filing. - Light lifting and carrying of files and business materials. - Ability to read and comprehend both written and spoken English. - Communicate clearly and effectively. Disclaimer This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

• Drive the execution of multimedia content throughout the project pipeline, ensuring timely delivery across platforms, including short-form gameplay videos, GIFs, screen shots, composites, live action video, livestreams, etc. • Partner with Creative Directors, and Brand & Marketing Franchise teams to create content for key beats (expansions, seasons, launches), including ideation, references, project treatments and pitch decks • Oversee creative professionals, both in-house and freelance, facilitating creative excellence while ensuring alignment with brand vision • Translate high-level vision from Brand & Franchise Marketing into breakthrough content ideas, including campaign hooks and social-first storytelling that bring Bungie’s worlds and characters to life in new, compelling ways • Facilitate alignment across Brand, Marketing, Legal, PR and Game Development teams • Maintain assessment of creative team capacity and capabilities, scaling talent as needed to foster sustainability while meeting business needs • Manage project meetings, timelines and documentation, including production schedules, budgets, key milestones, and stakeholder reviews • Streamline processes to increase creative team velocity and drive continuous operational improvements