Title: Operational Insights Lead (12 month FTC) Location: London (GB) Workplace: hybrid Category: Operations - fixed Job Description: London (GB) Octopus Electric Vehicles – Operations - fixed / Full-time / Hybrid What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. The role Customers are at the heart of everything we do at Octopus Electric Vehicles. We are constantly seeking new ways to improve our customer experience, and we are looking for someone to play a pivotal role in shaping how we do that. Our customer journey generates a huge amount of data – from the interactions we have with them (calls, emails, complaints etc.), to the actions we take to get them into the EV of their dreams. This data is currently collected and cleaned in our data platform (managed by our Data Team). We need someone who can help us use that data thoughtfully and effectively to create meaningful, actionable insight on what is really happening for our customers and our teams. Someone who can turn fragmented operational data into meaningful insight. And, most importantly, someone who can help make that insight operational: embedded into how teams work, how leaders make decisions, and how the business improves. This is a role for someone who can move fast, think clearly, operate with precision, and help us turn data into better customer outcomes. London based (minimum 3 days a week in office) and 1 or 2 trips to Brighton a month. What you'll do - Shape our thinking and understanding of customer experience and wider operational performance to support front line staff through to SLT leadership - Create a data-led understanding of what our customers are experiencing and what they are telling us, building a full view of the Voice of the Customer - Help us understand what we should be tracking and measuring to understand our customers (i.e. metric creation) and build reporting to monitor performance - Work with the Director of Operations and Head of Customer Operations to create strategy & implementation plans off the back of CX data, and help us make the right prioritisation calls to address the biggest CX pain points - Create strong stakeholder relationships, across the front line teams, the Data Team, Operations Leadership and the SLT, - Build-on and oversee our headcount forecasting tooling. We will also expect you to scope and get involved in the projects to deliver improvements off the back of the insights work - liaising closely with our teams to make sure that the insight drives meaningful change. We do not just need someone who can say “this is what the data shows”. We need someone who helps us find answers to “what are we going to do differently on Monday?”. What you'll need There is no strict requirement on background, but working in management or strategy consulting, experience in growing scale-ups and performing in roles that sit between data and operations will help. You may have worked in cleantech or fintech.You’ll likely have a project-mindset and an action for getting things done.You will probably have 5-7 years of experience. You’ll have experience with: - Finding meaning in messy data and turning it into a strategy with measurable improvements - Changing requirements and vague briefs - Working with both data teams and frontline operational teams - Communicating with both technical and non-technical stakeholders, and adapting your content to the audience - Large datasets to identify key insights - Structuring output ready for senior leadership review - Customer data and insights - SQL, Excel and exploring AI tooling - Overseeing transformational projects and driving change with colleagues You will be working directly with the Director of Operations and you will be expected to be comfortable working at this level of seniority. You’ll probably be great if you: - Care deeply about customers and the people serving them. - Are highly analytical and comfortable working with messy data. - Can use data to find patterns, causes and opportunities. - Understand that insight only matters if it changes decisions or behaviour. - Can turn vague questions into structured analysis. - Can communicate complex findings simply for front-line through to senior leadership audiences. - Are excited by the potential of AI to evolve how we understand customers and operations. - Have strong judgement on what matters and what is noise. - Can work quickly without losing accuracy. - Are comfortable with ambiguity and imperfect systems. - Can work credibly with both data teams and frontline operational teams. - Have the humility to understand the real work before recommending improvements. - Have the drive to turn analysis into operational progress. - Are comfortable using data to influence decisions. Why else you'll love it here - Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! - Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits - Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership Things to note - P.s. just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we've taken lots of precautions for those who have allergies - We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt! About us The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK. We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal. Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience. We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team. If you’d like to know more about how we use your data, you can reach out to us via email at talent@octoenergy.com. We’re happy to help!

Title: Finance Analyst Location: Irvine, California Department: Finance | Chandler, Arizona Job Description: Description Position at loanDepot Position Summary: Responsible for analyzing financial performance, business metrics, and sales performance for the company. Develops actionable reports and solutions to achieve company goals. Updates forecasts and budgets and provides proper variance analysis visibility. This position ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates. Responsibilities: - Architects reports using raw loan production and accounting data to influence decision making. - Assimilates raw data into actionable reports in support of departments within the organization. - Evaluates key company metrics and develops new measurements for success. Identifies areas for process improvements and consistently strives to streamline existing processes and reports. - Conducts market research and performance analysis of new branch or referral partner opportunities. - Creates robust financial and production reporting packages for distribution across leaders within the sales organization under stringent deadlines to meet reporting turn times. - Develops a thorough understanding of production compensation plans and ensures payroll is executed accordingly. - Performs variance analysis and identifies the root cause of any discrepancies. - Supports Sr. Analysts and Management within Finance division - Creates ad hoc reports or analysis as requested by senior management. - Works directly with the accounting department to assist with month-end closing process and other support functions as needed. - Performs other duties and projects as assigned. Requirements - Bachelor’s Degree in finance or accounting required, and a minimum of one (1) + years’ experience in a Financial Analyst or Business Analyst role. - Experience in the Mortgage industry preferred. - Familiarity with relational databases (SQL, Oracle) including the ability to easily extract raw data is preferred. - This is a hybrid position based in Irvine, CA or Chandler, AZ - requiring two days per week. Why work for #teamloanDepot: - Aggressive compensation package based on experience and skill set. - Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive. - Work with other passionate, purposeful, and customer-centric people. - Extensive internal growth and professional development opportunities including tuition reimbursement. - Comprehensive benefits package including Medical/Dental/Vision. - Wellness program to support both mental and physical health. - Generous paid time off for both exempt and non-exempt positions. About loanDepot: loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $70,000 and $95,000. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Description We're running a paid study on the daily usage of enterprise news platforms and how they integrate into professional routines. Understanding these habits helps us evaluate the effectiveness of current information delivery systems in fast-paced corporate environments. Your daily input will highlight the friction points and value drivers of workplace news consumption. You will participate in a remote 5-day diary study, spending about 15 minutes per day logging your interactions with news tools. Each day, you will answer brief questions detailing: - What news you read - Which platforms you used - How that information influenced your work You will describe specific features that helped or hindered your daily tasks. A subset of participants will also be invited to a 75-minute follow-up interview to discuss their logged experiences in greater depth. Qualifications - Knowledge workers and business professionals who rely on enterprise news tools - Corporate strategists, financial analysts, PR professionals, and general business leaders - Comfortable documenting daily routines and discussing workflow processes Requirements - Active user of enterprise news tools or corporate news aggregators - Employed in a professional role requiring regular industry or market research - Available to complete short daily logs from July 20 to July 24 - Comfortable discussing daily routines and software preferences Compensation - $200 one-time Company Description Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets. Learn more at terac.com or on YouTube at @jointerac .

Role Description Crowe is seeking an experienced and dynamic Government Consultant to join our growing public sector consulting practice. This role offers an exciting opportunity to lead and contribute to impactful projects that help government clients modernize their Human Capital Management (HCM) and payroll systems. The ideal candidate will bring a strong background in management consulting, a passion for solving complex business challenges, and the ability to lead teams and drive results. Key Responsibilities - Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges. - Analyze business operations and develop actionable recommendations for improvement. - Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements. - Deliver high-quality written reports, process documentation, and engaging client presentations. - Support clients with analytical research to align policies, procedures, and business needs with configured functionality. - Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality. - Support testing and reconciliation from the functional/business process perspective. - Work closely with project managers to ensure projects are completed on time and within budget. - Support proposal development, client relationship management, and business development efforts. Qualifications - Undergraduate degree and a minimum of 5 years of professional experience performing technology project business analysis. (strict qualification requirement) - In-depth knowledge of HR/Payroll processes. - Prior experience working on HCM technology implementation projects or implementing payroll or HCM software. - Prior experience using ALM software (JIRA, DevOps, ELM). - Experience performing work in a structured Agile or Scrum environment. - Strong experience working with public sector clients. - Strong analytical thinking, attention to detail, and quantitative skills. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office Suite (Word, Excel). - Self-motivated, flexible, and capable of working both independently and collaboratively. - A consistent record of delivering high-quality work under tight deadlines. Requirements - Professional experience as a management consultant. - Current certification in one or more of the following: CBAP, CSM, PMI-PBA, or PMP. - Experience working on large projects (100k+ employees, multi-year implementations). - Experience working with enterprise-level government systems and public sector project lifecycles. Benefits - Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. - We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.