• Own engineer accountability on delivery • Lead, coach, and develop the engineering team • Own performance management and career development for all engineers • Own hiring and onboarding for all engineering roles • Build and manage a rotation assignment program • Champion engineering methodology and cultural values • Own internal security practices and compliance accountability • Oversee incident and change management processes

• Lead and manage the Data Science and Engineering team, fostering a culture of collaboration and innovation • Develop and implement data science vision and strategy aligned with business goals • Oversee the development and execution of projects, ensuring timely delivery and high-quality results • Mentor and guide team members, promoting professional growth and development • Utilize advanced data science techniques, including machine learning, predictive modeling, and data mining, to extract actionable insights • Oversee the design, development, and maintenance of data infrastructure, ensuring scalability and reliability • Implement best practices for data management, data governance, and data security • Collaborate with cross-functional teams to integrate data solutions into business processes • Partner with business stakeholders to understand their needs and provide data-driven solutions • Drive the adoption of data-driven decision-making across the organization • Create and improve the delivery of embedded analytics solutions to end users, helping enhance business processes • Identify opportunities for process improvements and implement innovative solutions.

• Integrate with client banking systems via FastAPI / Python Integration Layer • Troubleshoot our platform interactions, SIP/VoIP systems, gRPC services, and production latency issues • Deploy and configure platform components via Kubernetes / Helm • Analyze logs, debug incidents, remove technical blockers on the client side • Leverage available tools, scripts, and technical resources to troubleshoot integrations and ensure successful platform performance. • Own end-to-end integration into client infrastructure • Coordinate deployments, upgrades, and release planning • Manage client expectations and escalations • Work directly with client DevOps / IT teams • Lead architecture selection for new pilots and cluster setup

• Grow and lead a team of 4-7 direct reports: dig in and understand their work, their goals, and what’s in their way • Establish team norms and a working culture that sets people up to do their best work with clear expectations and honest feedback • Improve how the team works: drive clarity on priorities, healthier processes, better cross-functional handoffs • Own the team’s execution roadmap and delivery: scope and sequence work, unblocking your team early and often • Partner with Product to align your team’s priorities and goals with the overall Product roadmap and initiatives • Help shape and ship our MCP server from early-stage to production-grade • Drive a public API strategy that prioritizes reliability and developer experience • Support and strengthen the delivery team behind our web application and agentic apps