• Own and maintain a prioritized product backlog with epics, features, and user stories. • Write clear acceptance criteria and ensure development teams understand and accept user stories. • Drive agile ceremonies including sprint planning, backlog refinement, and sprint reviews. • Collaborate with UX designers and developers to ensure a seamless, user-centered digital experience. • Translate product manager vision and market insights into prioritized features and a delivery roadmap. • Act as the communication bridge between technology teams and product managers to resolve questions and align expectations. • Communicate product status, updates, and outcomes to stakeholders and relevant audiences. • Mentor Product Owners and contribute best practices across teams. • Identify opportunities for process or technology improvements within the team.

Role Description As a Product Manager, you will be responsible for helping develop and grow our product offerings. You will work cross-functionally to support innovation and contribute to the end-to-end product life cycle. Your foundational understanding of product development, combined with your curiosity and collaborative mindset, will be key in supporting the growth and success of our platforms. A background in market research, particularly with qualitative or quantitative panel management software, is a plus. - Exhibit strong communication skills, fostering a collaborative and team-oriented environment - Gather requirements from stakeholders to ensure the product meets business needs and translate to developer requirements - Work closely with the engineering team to ensure that the product is built to specification and meets the customer’s needs - Be the expert in your product space for customers, business leaders, development teams, and other stakeholders to drive product success - Develop, drive, and maintain product roadmaps and backlogs based on business needs and stakeholder feedback - Observe and track trends in the marketplace and identify potential outcomes or opportunities that can be supported by an existing product - Collaborate with product designers to ideate and build prototypes for new features, enhancing user experience - Lead Agile meetings such as sprint planning, sprint review, etc. - Implement product enhancements using agile principles, ensuring flexibility and responsiveness to change Qualifications - Bachelor's degree in business, engineering, computer science, or related field - Advanced degree a plus but not required - At least 3 Years in Product Management - Knowledge of Agile and Lean product management methodologies and tools, such as Scrum, Kanban, or Lean Canvas, for iterative product development and continuous improvement - Familiarity with tools and software used in product management, such as Jira, Asana, Github, or similar project management platforms - Familiarity with qualitative or quantitative market research platforms and panel management software — experience with qualitative or quantitative research tools (e.g., online discussion boards, survey platforms, panel portals) is a strong plus Requirements - Experience contributing to enterprise level digital projects for a diverse groups of stakeholders - Proficiency using AI tools (e.g., ChatGPT, Claude, Copilot) to accelerate product workflows - Fundamental understanding of product management, software development processes, and user experience (UX) design - Expertise in effectively communicating to a diverse range of stakeholders using multiple methods, including digital platforms, written communication, and verbal presentations - Ability to work and coordinate with 3rd party clients and vendors - Ability to evaluate AI-powered features and integrations critically, with an understanding of where AI adds genuine value for users versus where it introduces risk or friction - Ability to interpret complex and technical information, adopting the most suitable communication method to simplify and ensure understanding based on the audience's needs - Proficient in sifting through complex data to recommend approaches that will enhance processes and tasks, driving continuous improvement - Fundamental understanding of technical aspects (i.e. how API’s work, databases, etc) Benefits - Medical - Dental - Vision - 401K

• Own the Vision and Strategy: Define and deliver on a multi-year vision for our portfolio of workload assets. You will develop a clear product strategy and roadmap that aligns with the broader goals of the engineering organization. • Be the Voice of the Developer: Act as the primary liaison between the Product team and our engineering team. Translate high level business objectives into actionable technical roadmaps, anticipate risks and develop mitigation strategies, and closely work with Iteration Manager to align delivery cadences. • Drive the Roadmap: Translate complex technical requirements and user needs into a prioritized backlog of clear user stories, epics, and product specifications. You will work within an agile environment to ensure a steady flow of value to our customers. • Serve as a Product Evangelist: Champion the platform's vision and services across the organization. Drive adoption and enablement by working with developers to create clear documentation, best practices, and training materials. • Manage the Asset Lifecycle: Oversee the entire lifecycle of our workload assets—from evaluating new technologies and market trends to managing versions and planning the graceful deprecation of legacy systems. • Analyse and Measure: Define and analyse metrics that measure the success of your products, including developer satisfaction, reliability, performance, and total cost of ownership. Use this data to inform your product strategy. • AI Transformation: Build the business case for ongoing investment in AI, monitoring unit economics, leading cross-functional collaboration with AI/ML engineers and delivering AI solutions. • Lead Through Influence: Collaborate closely with key stakeholders in security, compliance, finance, and application development to ensure our workload assets are secure, cost-effective, and aligned with business goals.

Role Description As a Senior Product Manager, you own the strategy, roadmap, and outcomes for a key product area within Rithum's commerce platform. You operate largely independently, tackle open-ended and ambiguous problems, and bring cross-functional teams together around a shared vision. You are expected to have deep expertise in your domain and leverage AI-powered capabilities to rapidly shape the next generation of commerce for the world's largest retailers and brands. - Be the owner of your product and drive the long-term vision for the world’s leading eCommerce platform, leveraging AI-first approaches to accelerate discovery, decision-making, and delivery. - Synthesize qualitative inputs—including client interviews, support tickets, and survey feedback—using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy. - Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives. - Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration. - Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment. - Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery. - Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity. - Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience. - Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust. - Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met. - Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability. - Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions. Qualifications - 5+ years of proven product management experience within the SAAS industry with a complex enterprise level product, preferably in eCommerce or marketplace platforms. - Experience as a Product Manager working on AI‑powered products, AI workflows, or data & insights platforms. - Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business. - Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms. - Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams. - Experience using AI tools to synthesize qualitative research (e.g., client interviews, support tickets, survey feedback) into structured themes, opportunity areas, and/or prioritization inputs. - Experience prototyping product concepts or workflows using AI tools (e.g., generating wireframe descriptions, user flows, or low-fidelity mockups via AI) to validate ideas before engineering investment. - Proven use of AI to accelerate documentation workflows (PRDs, release notes, one pagers, etc.) while maintaining high quality and appropriate editorial judgment. - Comfort using AI-assisted tools for data exploration and analysis (e.g., natural language querying of datasets, AI-generated chart interpretation, or anomaly identification) to support faster, evidence-based decisions. - Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery. - Comfortable presenting product strategy and impact to stakeholders across all levels of the organization. - Analytically minded with proficiency in data-driven decision making and experience with product analytics tools. - Experience collaborating with large clients – our clients are some of the biggest in commerce. - Positive & growth-oriented mindset with a strong bias to action. - Strong and concise written & verbal communication skills with the ability impactfully tailor your communication to any audience. - Ability to explain technical concepts to non-technical audiences. - Ability to work in fast-paced environments and manage multiple projects simultaneously. Requirements - Bachelors or Advanced degree. - 5+ years of product management experience. - PM experience at a top tech company or fast-growing startup preferably in eCommerce. - Intrapreneurial/founder mindset. - Experience working on a global product management team. - Travel Required: Up to 10%. Benefits - Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1. - A 6% 401(k) match. - Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days. - 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave. - Accident, critical illness, and hospital indemnity insurance. - Pet insurance. - Legal assistance and identity theft insurance plans. - Life insurance 2x salary. - Access to the Calm app and the Employee Assistance Program. - $65/month Remote work stipend for internet. - Culture and team-building activities. - Tuition assistance. - Career development opportunities. - Charitable contribution match up to $250 per year.