Job Title Campaign Manager, Conversion Job Description About The Position | Major goals and objectives and location requirements People Inc. is seeking a Campaign Manager to support and execute the conversion marketing strategy across PEOPLE onsite and in-app marketing. Reporting into the Director of Conversion Strategy, the Campaign Manager is responsible for managing and executing onsite and in-app marketing campaigns that drive user acquisition and subscription growth. This role translates the conversion strategy into compelling onsite and in-app experiences that convert anonymous visitors into known users and known users into paid subscribers. Responsibilities include day-to-day project management, campaign management, asset trafficking, QA, performance monitoring, and campaign optimization. The Campaign Manager executes campaigns from concept through launch, coordinating cross-functionally to ensure projects are delivered on time, on brand, and optimized for performance. This role works closely with Product, Marketing, Design, Marketing Operations, App team, Data team and Brand leadership to manage process and workflow. Responsibilities include day-to-day project management, campaign management, asset trafficking, approvals, QA, performance monitoring, and campaign optimization.. This is a highly collaborative, execution-focused position ideal for someone who thrives in fast-paced environments, brings strong attention to detail, agility, collaboration, and is very comfortable with onsite marketing and Martech tools. Remote or Hybrid 3x a week In-office Expectations: This position offers remote work flexibility; however, if you reside within a commutable distance to our main office in New York, the expectation is to work from the office three times per week. About The Team | The Team and/or Brand. This role is part of our centralized Growth and Audience Relationship team, responsible for growing direct relationships between our brands and consumers, operating People Inc. brands' newsletter, notification, lifecycle and onsite marketing programs and delivering best in class experiences to millions of subscribers. About The Positions Contributions: Accountabilities, Actions and Expected Measurable Results - Execute Digital Marketing Campaigns - Create and project manage the development and optimization of onsite and in-app marketing programs that convert anonymous site visitors into registered users and registered users into paid subscribers. Responsible for: - Converting anonymous site visitors into known users. - Newsletter list growth - Free-app downloads - Upsell from free-app users into paid subscribers. - Gating strategy - Coordinate deployment and monitoring of onsite and in-app campaigns. - Handle campaign QA, testing, scheduling, and approvals to ensure flawless execution. - Campaign Operations: - Coordinate campaign assets, timelines, dependencies, and launch readiness across multiple teams. - Maintain campaign calendars, documentation for live and upcoming campaigns, and workflow processes to ensure efficient execution across multiple initiatives. - Performance Reporting and Optimization: - Monitor and report on campaign KPIs using tools such as Piano, Digioh, Looker, and other dashboards. - Surface insights, propose A/B tests, and recommend optimizations to improve acquisition performance over time. - Cross-Functional Collaboration: - Work closely with brand, app, magazine, and newsletter to align campaign execution with larger brand business goals. - Communicate progress and challenges to stakeholders in a timely and solutions-oriented manner. - Measurable Results Expected: - Timely and accurate execution of all campaigns. - Demonstrated improvements in customer acquisition, member engagement, retention and renewal rates. - Increased operational efficiency. The Role’s Minimum Qualifications and Job Requirements: Education: Bachelor’s degree or equivalent experience in Marketing, Communications, or a related field. Experience: - 3-5 years of hands-on experience in marketing, growth strategy, conversion optimization, subscription marketing, or customer acquisition. - Proven ability to manage end-to-end campaign execution, including QA, deployment, and performance tracking. - Knowledge of onsite targeting/segmentation and campaign optimization - Strong familiarity with tools such as Piano, Wunderkind, Digioh, Braze, Iterable, or similar. - Analytical proficiency in reviewing performance data and making recommendations for improvement. - High level of organization and attention to detail, with experience managing multiple priorities. - Excellent written and verbal communication skills. - Comfort working in a highly matrixed, cross-functional environment. % Travel Required (Approximate): 5% It is the policy of People Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing hr@people.inc. The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees Pay Range Salary: New York: $75,000.00 - $90,000.00 Remote: $65,000.00 - $80,000.00 The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of People Inc's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, People Inc. provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with People Inc. and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance. #NMG#

Role Description Smarsh is seeking a Sr. Customer Success Manager to join our Public Sector Customer Success organization. In this role, you will own a portfolio of public sector accounts, managing the end-to-end customer lifecycle including adoption and growth, health, governance, and retention in partnership with your Account Executives. You will provide business-level relationship management that drives lasting value for our customers and Smarsh alike. If you are passionate about building meaningful relationships, making a real impact on your customers' success, and being the person they count on, we want to hear from you. How will you contribute? - Manage client communications and expectations with professionalism and responsiveness - Consistently and accurately track and log customer communication in a client relationship management platform - Prepare and host Business Reviews for top assigned accounts in book of business - Effectively manage and drive closure of renewals - Identify at-risk clients and determine the needed remediation path to minimize churn - Take ownership of resolving customer issues, partnering with internal teams to escalate and resolve client requests in a timely manner - Quickly analyze and identify the root cause of billing discrepancies - Consistently meet or exceed time to resolution targets - Partner with Sales and Product to identify growth opportunities - Process contract changes including add-on services, downgrades, cancellations - Provide valuable insights and best practices to customers based on their deployment - Work as part of a collaborative team to act as the voice of the customer to internal stakeholders - Serve as a subject matter expert for Smarsh processes and procedures Qualifications - 3+ years' experience with customer success, preferably supporting public sector or similarly regulated organizations - A track record of building trusted, long-term relationships with customers - Proven results driving customer health and satisfaction - Ability to navigate multi-stakeholder organizations and earn credibility at every level, from IT administrators to agency directors - Effective oral and written communication skills, including the ability to deliver presentations to senior agency leaders and technical audiences - Working familiarity with government procurement processes and budget cycles (preferred) - Ability to work both independently and collaboratively - Strong organizational skills with the ability to manage multiple priorities and competing demands - BA/BS degree or 4+ years of equivalent experience in customer success in lieu of a degree - MS Office Suite proficiency Requirements - $92,000 - $100,000 a year - The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. - Any applicable bonus programs will be discussed during the recruiting process. - The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. - Local cost of living assessments are done for each new hire at the time of offer. Company Description Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Role Description The Territory Manager will play a critical role in the successful launch and growth of Mineralys’ first commercial product within an assigned territory. This individual will be responsible for: - Educating healthcare providers (HCPs) on Mineralys’ product. - Building trusted customer relationships. - Driving product adoption. - Achieving territory sales performance goals. This is a highly visible role requiring strong selling skills, customer engagement capabilities, and a passion for improving outcomes for patients with uncontrolled hypertension. The ideal candidate thrives in a fast-paced, entrepreneurial biotech environment and is energized by the opportunity to launch a breakthrough new class of medicine. Key Responsibilities - Territory Management / Business Execution - Develop and maintain a strong understanding of the disease state, clinical data, and relevant treatment guidelines. - Build and execute a comprehensive territory business plan aligned with brand strategy, launch priorities, and sales objectives. - Drive product adoption and compliant utilization among targeted healthcare providers. - Analyze territory trends, customer needs, and competitive activity to identify opportunities and course correct as needed. - Consistently deliver against sales goals, call activity expectations, and launch milestones. - Maintain accurate territory reporting and CRM documentation. - Customer Engagement / Selling Excellence - Execute strategic call plans by translating data and insights into impactful, customer-focused actions. - Demonstrate curiosity, adaptability, and openness to new ideas, embracing innovative approaches to customer engagement. - Apply strong business acumen to assess market dynamics and leverage insights for effective territory planning. - Build and sustain trusted relationships with healthcare providers, office staff, and key decision-makers. - Clearly and compliantly communicate clinical data, product value, access information, and appropriate patient identification. - Deliver engaging, high-quality product presentations and address customers' questions with confidence and credibility. - Partner with customers to address barriers to patient access and support product pull-through. - Cross-Functional Collaboration - Partner effectively with cross-functional stakeholders to understand customers' needs and elevate the overall customer and patient experience in a compliant manner. - Collaborate closely with adjacent field partners including Field Reimbursement Managers, Territory Managers, and Regional Business Directors to support customer needs and territory objectives. - Share insights, learnings, and best practices with field leadership and internal team (e.g., Marketing, Training, Field Operations and Analytics). - Provide timely market intelligence, customer insights, and competitive updates. - Support regional meetings, launch initiatives, and company-sponsored programs. - Compliance / Culture - Operate with the highest standards of integrity and in full compliance with all company policies, industry regulations, and legal requirements. - Demonstrate professionalism, accountability, and ethical conduct in all customer interactions. - Consistently embody Mineralys’ values of collaboration, integrity, quality, trust, and urgency. Qualifications - Bachelor’s degree required. - 3+ years of pharmaceutical/biotech sales experience preferred with other relevant sales experience considered. - Specialty sales experience (cardiometabolic) preferred. - Prior launch experience preferred. - Proven track record of achieving or exceeding sales goals and strong customer relationships. - Strong clinical acumen and ability to communicate complex scientific information. - Excellent territory planning, organizational, and communication skills. - Self-motivated, entrepreneurial mindset with the ability to thrive in a fast-paced, launch environment. - Valid driver’s license and willingness to travel within territory. Success Profile - Customer-focused, centric, and relationship-driven. - Highly accountable with strong execution focus. - Adaptable and resilient in a launch environment. - Collaborative, team-oriented, and eager to contribute to shared success. - Passionate about making a meaningful impact for patients. Travel This position requires up to 60% travel. Benefits - Standard Company benefits including medical, dental, vision, time off, and 401K. - Participation in Mineralys incentive plans contingent on achievement of personal and company performance. - Actual compensation may vary from posted hiring range based on geographic location, work experience, education, and/or skill level. - US Salary Range: $130,000 - $165,000.

• Own the Softr Academy end-to-end: Build and maintain our video library and academy curriculum, designing learning tracks that take users from 0-1 and eventually into advanced, database-driven app building. • Script and produce technical tutorials: Write scripts and shoot consistent, high-quality video content covering Softr fundamentals, no-code database design, integrations, and real customer case study walkthroughs. • Be the face of Softr education: Represent Softr in demos, tutorials, and educational content, building trust with users as a knowledgeable, technical guide not just a presenter. • Design progressive learning paths: Develop a full suite of guided courses and segments tailored to where a user is in their Softr journey, from first-time builder to power user. • Host live educational sessions: Plan and run workshops with partners and customers focused on going deeper into technical, database-oriented use cases. • Partner cross-functionally: Work with Product to stay ahead of new features and with Support to identify the topics and gaps users most need explained.