Stanley Black & Decker logo
Stanley Black & Decker

Stanley Black & Decker is a Fortune 500 company and leading manufacturer of household hardware, security products, and industrial tools based in New Britain, Co

Operations Analyst

Location

Maryland

Posted

3 days ago

Salary

$45.7K - $73.6K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Operations Analyst

Stanley Black & Decker

• Designing and implementing standard operating procedures (SOPs) to improve productivity across the division. • Supporting the planning and execution of projects and strategic initiatives. • Delivering training and guidance to team members on operational processes and best practices. • Developing and maintaining efficient workflows to support operational outcomes and informed decision-making. • Enhancing internal and partner training programs by refining procedures, tools, and best practices. • Conducting financial analysis and preparing regular reports. • Managing and optimizing order processing and fulfillment.

Job Requirements

  • 3–5 years of experience in customer service or operations roles.
  • Excellent verbal and written communication skills, with the ability to lead meetings and deliver presentations.
  • Advanced proficiency in Microsoft Excel, Word, and PowerPoint; experience with Power BI.
  • Experience with SAP/TCIC systems.
  • Strong analytical skills to identify process gaps and drive improvements.
  • Willingness to travel up to 20% as required.

Benefits

  • Medical, dental, life, vision, wellness program, disability
  • 401(k)
  • Employee Stock Purchase Plan
  • Paid time off
  • Tuition reimbursement
  • Discounts on Stanley Black & Decker tools and other partner programs

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