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Absolute Security

Absolute Security is the leader in enterprise Cyber Resilience

International Trust Operations Manager

OperationsOperationsFull TimeRemoteSeniorTeam 501-1,000Since 1993H1B SponsorCompany SiteLinkedIn

Location

Ireland

Posted

7 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

International Trust Operations Manager

Absolute Security

• Serve as the primary trust operations contact for EMEA and international teams supporting our customers, prospects, and partners • Handle inbound security requests including security questionnaires, and customer-initiated assessments — using and enhancing AI-assisted assurance tooling to improve response speed, accuracy, and consistency • Help build and maintain the knowledge base that powers AI-assisted responses, keeping control mappings current and continuously improving answer quality against Absolute’s actual control environment • Partner with Sales, Customer Success, Engineering, and Legal to support deals involving security review cycles • Support customer trust reviews, due diligence activities, and regional customer trust escalations • Track and report on regional assurance performance metrics • Support the execution of an internal IT control self-assessment program, conducting assessments of technical, administrative, and physical controls and contributing observations on their design and effectiveness • Coordinate external audit engagements (SOC 2, ISO 27001, and others), liaising with third-party auditors and ensuring audit artifacts are well-organized and submitted on time • Perform periodic gap assessments against relevant frameworks and contribute to remediation planning • Support GDPR and regional regulatory compliance requirements • Maintain regular reporting on compliance posture, audit risk, and audit-related change management for team leadership and key stakeholders • Participate in and help advance Absolute’s risk management program, including risk identification, assessment, and treatment activities • Contribute to risk reporting and escalate issues to team leadership as appropriate • Support vendor risk management activities, including assessing new vendors and coordinating re-assessments on a risk-tiered schedule • Complete vendor security assessments received from Absolute’s own suppliers and partners • Track remediation of identified vendor issues and maintain vendor assurance records • Collaborate across teams to maintain accurate, current policies, standards, processes, and operating procedures, including process-flow diagrams and SOPs • Identify and flag opportunities to reduce manual effort, improve audit readiness, and close gaps between requirements and how the business operates • Support AI-assisted workflows and operational efficiency initiatives • Drive regional process improvement initiatives and maintain operational metrics and reporting

Job Requirements

  • 3–5 years of experience in GRC, information security, audit, compliance, or trust operations
  • Exposure to external audit engagements (SOC 2, ISO 27001, or similar) and familiarity with how audit evidence is gathered and managed
  • Familiarity with GDPR and regional regulatory requirements
  • Experience completing customer-facing security questionnaires, RFPs, or similar assurance requests
  • Familiarity with key control domains: risk management, change management, incident management, identity & access management, and business continuity/DR
  • Strong written and verbal communicator — able to convey compliance and risk topics clearly to technical and non-technical audiences alike
  • Organized, self-motivated, and capable of managing multiple concurrent workstreams
  • Comfortable using AI tools (e.g., Claude, Copilot, or similar) to accelerate compliance research, draft documentation, and analyze gaps across frameworks
  • Bachelor’s degree in Computer Science, Information Systems, Law, or a related field — or equivalent professional experience
  • Progress toward or interest in CISA, CRISC, or a related certification is an asset.

Benefits

  • Health insurance
  • Professional development opportunities

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