Accounts Receivable Representative

Location

Indiana + 1 moreAll locations: Indiana | Kentucky

Posted

1 day ago

Salary

0

Seniority

Entry Level

Associate Degree

Job Description

Accounts Receivable Representative

Baptist Health

Accounts Receivable Representative (A/R Representative) Location: Kentucky (Remote; must reside in Kentucky or Indiana) Work Arrangement: Remote (Work From Home) Employment Type: Full-Time Work Schedule: 40-hour flexible schedule, first shift Under the direction of the Medical Group’s CBO Supervisors and Managers, the A/R Rep is responsible for CBO related duties such as billing, follow-up, claim edits, credits, provider enrollment review, and other billing-related projects, cash posting and payer underpayment resolution, customer service, and/or administrative functions. Essential Duties: - Consistently manage and prioritize claim edit work queues to ensure all accounts are corrected and submitted timely and accurately. - Review previous notes, correspondence, and document actions taken on account in the Practice Management System. - Follows up on unpaid claims, identifies overpayments, and initiates refunds and adjustment process to ensure accurate and timely submission. - Perform account reconciliations and analysis to ensure accuracy and completeness of invoices. - Maintains working knowledge of payor policies applicable to assigned work group. - Works closely with the supervisor or manager in the department to report denial trends and follow up with the payer. - Works Customer Service inquiries from patients and others to include written requests, emails, and/or answer phones. - Works with all other revenue cycle departments and practices to resolve any outstanding encounters - Maintain productivity and quality standards as set by CBO leadership. - Maintains an acceptable average “Quality Review” score as set by CBO quality and productivity policy. - Maintains an acceptable productivity average of 90% or greater. - Maintains working knowledge of payor policies applicable to assigned work group. - Maintain billing/coding knowledge of assigned specialty and identify trends to report up to leadership. Minimum Education, Experience, Training and Licensures Required - High school graduate or GED certificate required; Associate degree preferred - 3+ years of Ambulatory/Provider Billing in a multi-specialty practice preferred - 1-2 years EPIC Practice Management experience preferred - Proficient with standard Windows applications (e.g., MS Office application suite, advanced skilled using MS Excel functions) - High level proficiency in use of basic computer applications (e.g., Internet Explorer, word processing, email applications) - Advanced keyboarding skills Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

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