Role Description Join a team dedicated to delivering an exceptional customer experience. In this role, you will provide direct support to policyholders, producers, providers, and other stakeholders through phone, email, and written correspondence. You will resolve customer inquiries, process complex transactions, and manage a variety of service requests with professionalism and efficiency. Successful candidates will demonstrate strong customer service skills, the ability to analyze and process multifaceted requests, and the confidence to work independently with minimal supervision. This position offers the opportunity to develop an expanded knowledge base while contributing to a collaborative, engaged, and accountable workforce focused on customer satisfaction and operational excellence. Qualifications - Proven experience with the Health product line - Proven experience working in the Health Call Center - Demonstrate accountability, professionalism, and a strong sense of urgency while adhering to company policies, performance expectations, and attendance requirements. - Provide exceptional customer service through active listening, effective communication, empathy, and timely resolution of customer inquiries and concerns. - Successfully manage high-volume phone interactions while multitasking across multiple systems, applying product knowledge, and maintaining accuracy and attention to detail. - Utilize strong analytical, organizational, and problem-solving skills to make informed decisions, manage priorities, collaborate effectively, and continuously improve through feedback and learning. - Promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do. - Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. Requirements - Deliver exceptional customer service by handling inquiries, resolving issues, and communicating outcomes through phone, email, and written correspondence while supporting customer retention. - Meet performance expectations for customer satisfaction, quality, productivity, attendance, and schedule adherence in a fast-paced, customer-focused environment. - Analyze and process complex policy transactions, make informed decisions, manage financial-impacting requests, and identify opportunities to retain and grow business. - Collaborate effectively with customers, providers, producers, and internal partners to resolve issues, share knowledge, support team development, and improve processes. - Demonstrate accountability, adaptability, and continuous learning by staying current on products, procedures, regulations, and industry changes while proactively contributing to operational excellence. Benefits - Hourly Wage: $21.00, plus annual bonus opportunity. - 401(k) plan with a 2% company contribution and 6% company match. - Work-life balance with vacation, personal time, and paid holidays.

Title: Resolution Analyst, Denials (REMOTE) Location: United States - Remote Department: Denials Job Description: EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM Position Summary The Resolution Analyst acts as the liaison between key client contacts and our denials and underpayment appeal process to the appropriate payer. The Resolution Analyst is responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the departments revenue. This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information. Key Responsibilities - Review, evaluate, appeal, and follow up on outstanding, denied, underpaid, and other assigned claims using EnableComp’s proprietary software, systems and tools. - Use payment documentation provided by payers and medical provider contract information to determine the correct reimbursement. - Efficiently review hospital contracts to identify and collect cash payments from insurance companies, ensuring prompt payments of denied and underpaid claims. - Research, request, and acquire all pertinent medical records and supporting documentation to create and submit complex underpayment appeals to the appropriate payer, ensuring accurate and timely claim reimbursement. - Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate resolution of outstanding receivables. - Ensures smooth operations and improves customer satisfaction. - Other duties as required. Requirements and Qualifications - High School Diploma or GED required. Associates or Bachelor’s Degree preferred. - 5+ years’ experience in healthcare field working in billing or collections. - 1+ years’ client facing/customer services experience. - Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements. - Equivalent combination of education and experience will be considered. - Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). - Intermediate understanding of ICD, HCPCS/CPT coding, and medical terminology. - Strong understanding of the revenue cycle process. - Full understanding of hospital reimbursement, Intermediate knowledge of Managed Care contracts, Contract Language, and Federal and State requirements. - Familiarity with HMO, PPO, IPA, and capitation terms and how these payors process claims. - Intermediate understanding of EOB, hospital billing form requirements (UB04), and familiarity with the HCFA 1500 forms. - Demonstrate strong ability to review client/payer contracts to identify complex underpayments. - Regular and predictable attendance. - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Special Considerations and Prerequisites - Practices and adheres to EnableComp’s Core Values, Vision and Mission. - Proven ability to meet and/or exceed productivity targets and goals. - Maintains stable performance under pressure or opposition. Handles stress in ways to maintain relationships with all stakeholders. - Must be a self-starter and able to work independently without direct supervision. - Proven written and verbal communication skills. - Strong analytical and problem-solving skills. - Proven experience working with external clients; strong customer service skills and business acumen. - Ability to prioritize and manage multiple competing priorities and projects concurrently. - Must be able to remain in stationary position 50% of the time. - Occasionally moves about inside the office to access office equipment, etc. - Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone and computer. EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment. EnableComp recruits, develops and retains the industry's top talent. As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people. We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies. If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you. Don’t just take our word for it! Hear what our people are saying: “I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist “I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title: Revenue Cycle Analyst Location: 150 South Pine Island Road, 300, Plantation, FL 33324, US Department: Corporate – Operations Job Description: Vitana is a Dental Partnership Organization focused on growth-oriented Pediatric Dentists and Orthodontists. We strive to build the best dual-specialty network in the country while maintaining the highest ethical and patient care standards. Our doctors are practice-owners who work closely with management to implement best practices and deliver exceptional care for children and families. We are a people-centric organization with a methodical approach to hiring. For those looking to join a growing organization with meaningful impact and long-term growth potential, Vitana offers a unique opportunity. Location & Travel Requirements: This is a hybrid role based in the South Florida region, with preference for those in Broward County, Miami Dade or Palm Beach County. Occasional travel to supported practices may be required. About the Role: Vitana is seeking a Revenue Cycle Analyst to support revenue cycle performance across our pediatric dental and orthodontic practices. This role focuses on monitoring key metrics, identifying trends, and helping drive improvements in collections and reimbursement outcomes. The Revenue Cycle Analyst will work closely with operations leadership and practice-level billing teams to identify areas of opportunity, support reimbursement performance, and support the development and consistency of workflows and processes. Responsibilities: - Monitor insurance AR, aging reports, and collections performance across practices - Analyze AR and denial trends and highlight areas requiring follow-up by practice-level teams - Proactively identify trends and bring forward actionable insights to support revenue cycle improvements - Prepare and share reporting for leadership on collections performance and revenue cycle trends - Identify workflow gaps and surface improvement opportunities to leadership - Support the implementation of consistent workflows and processes - Support continuous improvement efforts by reinforcing best practices across practices - Track credentialing and recredentialing timelines and follow up as needed Required Skills & Traits: - Strong organizational skills and attention to detail - Ability to analyze reports and identify trends - Strong verbal and written communication skills - Ability to manage multiple priorities and follow through on tasks - Ability to collaborate with billing teams, practice leadership, and operations staff - Problem-solving mindset with a willingness to learn Experience & Education: - 2-4 years of experience in dental or healthcare revenue cycle, billing, or AR - Experience with Dentrix and Eaglesoft is preferred - Experience analyzing insurance AR performance, reimbursement trends, and collections metrics - Familiarity with insurance AR, denials, and collections processes - Basic proficiency in Microsoft Excel and reporting Benefits: - Competitive base compensation - Performance-based bonus compensation - Medical - Hybrid work model - Paid time off - Opportunity for career growth - Laptop / Cellphone - 401K Match $75,000 - $85,000 a month We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Analyze vehicle systems module scan data to determine necessary calibrations, ensuring compliance with OEM repair requirements after collisions and repairs. • Evaluate vehicle damage and repairs using photos and repair estimates. • Use automotive service information programs to identify proper repair procedures and communicate requirements effectively. • Coordinate with internal and external teams to ensure efficient and productive administrative duties. • Build strong relationships, deliver consistent results, and clearly explain ADAS recalibration needs to repair center personnel. • Engage in ongoing training sessions and maintain certifications as required. • Manage remote work effectively, maintaining high standards of customer service and adhering to company policies.