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Affiliate Support
Location
Costa Rica
Posted
2 days ago
Salary
$1K - $1.5K / month
Seniority
Junior
Job Description
Affiliate Support
Entrepreneur Cooperative
• Respond to creator inquiries using approved messaging templates. • Support creators with questions related to campaigns, samples, commissions, and account information. • Escalate complex or sensitive issues to the appropriate team members. • Review and process creator sample requests. • Approve or decline requests based on established brand guidelines. • Maintain clean and organized approval queues. • Evaluate creators for brand fit, content quality, engagement, and compliance. • Review submitted content to ensure it aligns with campaign requirements. • Identify and escalate potential brand safety or compliance concerns. • Send creator outreach messages and campaign invitations. • Track creator responses and assist with campaign coordination. • Support active affiliate campaigns and ensure timely follow-up. • Monitor assigned TikTok Shop accounts and complete daily operational tasks. • Keep workflows, trackers, and account information organized and current. • Communicate blockers and workload concerns proactively.
Job Requirements
- 1+ year of experience in influencer marketing, affiliate marketing, social commerce, customer support, e-commerce, or digital marketing.
- Strong written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable following established processes while maintaining high accuracy.
- Strong problem-solving skills and a proactive mindset.
- Advanced English proficiency (C1/C2) with excellent written and verbal communication skills.
Benefits
- Fully remote opportunity
- Competitive compensation
- Work with leading consumer brands in one of the fastest-growing areas of digital commerce
- Gain hands-on experience in TikTok Shop and affiliate marketing
- Long-term career growth opportunities
- Collaborative, fast-paced, and innovative team environment
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