• als Honorartrainer:in der WBS TRAINING steht das Ziel der Kompetenzentwicklung der Kursteilnehmenden im Vordergrund • verstehst dich in deiner Unterrichtsgestaltung sowohl als Inputgeber:in als auch als Unterstützung in der Rolle einer Lernbegleiter:in Lernen 4.0 • fachbezogener Unterricht aus dem Homeoffice im WBS LearnSpace 3D ® • Anwendung verschiedener Lehrmethoden für die Unterrichtsgestaltung • Vorbereitung und Gestaltung unterrichtsbezogener Lernmaterialien nach Curriculum • Durchführung von Kompetenzzuwachsmessungen

• Plays a critical role in improving audit consistency, accuracy, and completeness by translating audit outcomes into effective learning experiences. • Supports the Outpatient Audit program by delivering and reinforcing training to improve coding accuracy and audit quality in alignment with EXL standards. • Leverages findings from random and targeted outpatient coding audits to identify learning gaps and deliver targeted training, refreshers, and performance support focused on medical documentation review and coding guideline application. • Partners closely with Quality Analysts, Auditors, and Subject Matter Experts to ensure training content reflects current outpatient coding requirements and audit expectations. • Conducts onboarding training for new outpatient coders and refresher training for tenured coders. • Develops and maintains training content and modules related to medical coding and billing, including ICD-10-CM, CPT, E/M coding.

• Responsible for developing and conducting a variety of training programs and/or auditing tools to provider-facing staff on quality programs, provider performance initiatives, provider tools, and field workflows • Conduct training evaluations and needs analyses to gather feedback to determine specific training needs and improve training effectiveness for department staff • Apply adult learning principles to create engaging, interactive learning experiences that strengthen confidence in provider conversations and improve consistency across teams • Support train-the-trainer needs for market or regional facilitators, when applicable, to enable scalable rollout of enterprise training and resources • Identify, select, develop, and maintain appropriate training programs, including the selection or design of appropriate training aids, presentations, user guides, e-learning modules, knowledge checks, and facilitation guides • Collaborate with subject matter experts to evaluate effectiveness and validate content accuracy, ensuring alignment with organizational standards • Translate complex quality program requirements into easy-to-understand training content • Partner with internal business teams to ensure training reflects current program standards, expectations, and updates • Support rollout of new quality initiatives through training, communication, and documentation • Research, analyze and recommend process improvements and enhancements to training resources to strengthen program outcomes • Maintain version control and update cadence for training and resources to ensure staff access current, approved materials • Maintain records of training activities and employee progress • Assist in auditing work performed by staff and present findings and recommendations for areas of improvement to management • Assist with revisions to policy and procedures and/or work process development. • Performs other duties as assigned. • Complies with all policies and standards.

• Works closely with Business Analyst to develop, plan, and prepare training content. • Provides client training on software applications on an individual or group basis. • Maintains records for training programs, including evaluations and LMS records. • Refines learning tools and techniques. • Maintains client engagement during training (e., using visual aids, able to recognize when a group or individual is lost and needs more attention) • Reviews the environment prior to training to ensure it is ready and properly configured. • Develop and implement comprehensive e-learning strategies that cater to various learning styles and objectives. • Participate in the creation of instructional materials (e.g., videos, quizzes, modules, simulations). • Incorporate interactive learning methods, including gamification, scenario-based learning, and problem-solving activities, to enhance learner engagement.