• Works with departmental staff to ensure invoicing documents conform to required Funder contract standards, company guidelines, US Government FAR, CAS, and A-122 regulations and Funder expectations and are transmitted to Funders expeditiously. • Reads and interprets contractual billing terms to adhere to contractual requirements and timelines. • Performs administrative support activities for the contract billing and revenue recognition department. • Uses office automated systems to input data, generate reports, conduct specialized research projects and respond to inquiries. • Reconciles accounts as needed and maintains a complete and systematic set of periodic transactions. • Prepares reports, maintains financial filing systems, and processes work of others in the department with accuracy. • Informs manager of billing / payment issues and prepares reports in anticipation of financial reporting timelines.

Role Description As a Remote Revenue Cycle Specialist - Unbilled at Community Health Systems (CHS) - Shared Services Center, you’ll play a vital role in quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. The Revenue Cycle Specialist - Unbilled supports various aspects of the revenue cycle process, including: - Claims submission - Billing - Coding - Payment posting - Accounts receivable management This position ensures timely and accurate reimbursement by: - Identifying and resolving claim issues - Following up with payers - Adhering to payer and regulatory guidelines The Revenue Cycle Specialist plays a key role in optimizing revenue cycle workflows and ensuring compliance with organizational policies. Essential Functions - Reviews and submits claims to payers, ensuring accuracy and adherence to payer and regulatory guidelines. - Identifies and resolves claim denials and rejections by researching root causes, correcting errors, and resubmitting claims as needed. - Assists with payment posting and reconciliation to ensure accuracy and resolve payment discrepancies. - Performs follow-up on outstanding accounts receivable (AR) balances, working with payers to expedite payments and resolve issues. - Reviews coding and billing for accuracy, collaborating with team members to address discrepancies and ensure proper use of CPT, ICD-10, and HCPCS codes. - Monitors payer requirements and updates processes to ensure compliance with changes in policies and regulations. - Maintains accurate documentation of revenue cycle activities, including claim follow-up, denial resolution, and payment posting. - Maintains regular and reliable attendance. - Complies with all policies and standards. Qualifications - H.S. Diploma or GED required - Associate Degree in Healthcare Administration, Business, or a related field preferred - 1-3 years of experience in healthcare revenue cycle operations, including claims processing or accounts receivable management required - Experience with claim denials and payer reimbursement processes preferred - Familiarity with electronic health record (EHR) systems and revenue cycle software preferred Requirements - Knowledge of revenue cycle processes, including claims submission, payment posting, and AR management. - Basic understanding of healthcare billing and coding, including CPT, ICD-10, and HCPCS codes. - Attention to detail and problem-solving skills for resolving claim and payment issues. - Organizational skills to manage tasks, prioritize workload, and meet deadlines. - Strong verbal and written communication skills for collaborating with team members and payers. - Knowledge of HIPAA and other regulatory requirements impacting the revenue cycle. - Proficiency with revenue cycle software, EHR systems, and Microsoft Office applications. Benefits - Paid Time Off (PTO) - Comprehensive Health Benefits - Medical, Dental & Vision - 401k with company match - Tuition reimbursement

Role Description As a Print Support Specialist (PSS), you will be responsible for resolving complex print-related issues escalated from our Print Customers. You will manage cases involving print errors, damages, product inquiries, and quote requests related to Staples Print. This role requires strong communication and investigation skills as you collaborate with vendors, print hubs, retail stores, and internal partners to resolve customer concerns. Your focus will be on delivering timely, accurate, and customer-centric resolutions while driving long-term satisfaction across the Staples print experience. - Own and resolve escalated print cases, ensuring timely, high-quality outcomes for customers. - Investigate medium complex issues (e.g., print quality, damaged orders, discrepancies, file errors, website issues, and product and quote requests). - Document case activity thoroughly and accurately in the appropriate tracking systems. - Coordinate across internal teams and partners to drive resolution. - Communicate clearly and professionally with customers via email, chat, and phone, keeping them informed throughout. - Identify trends and share insights to improve processes, products, and overall customer experience. - Support Team Goals: Work collaboratively with colleagues to achieve performance metrics, customer satisfaction targets, and operational objectives. - Ensure compliance with quality standards and service-level targets for response and resolution times. Physical Environment/Working Conditions: - Work from home position - Fast paced environment - Rotational shift schedule, including evenings and weekends Qualifications - Experience resolving escalated customer issues, preferably in print or eCommerce. - Strong written communication skills, especially in customer-facing emails. - High attention to detail and comfort navigating multiple systems and partners. - Demonstrated ability to manage multiple open cases while maintaining quality. - Strong problem-solving mindset with a focus on root cause resolution. - Knowledge of print processes and products is a strong asset. - Ability to work collaboratively with internal and external stakeholders. - 2-3 years in customer service, including case management or escalation roles. - Previous experience in a print, production, or eCommerce support role preferred. - Degree, diploma or certificate in a related field an asset. Benefits - Associate discount - Health and Dental benefits - RRSP/DPSP - Performance bonuses - Learning & Development programs - And more… Company Description At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team. Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Role Description The Medium Voltage Specialist is primarily responsible for handling Medium Voltage escalations for SMA's customers and suppliers. The Medium Voltage Specialist partners closely with the Medium Voltage engineering team in SMA AG to work through solutions for SMA's U.S. customers and suppliers. This position is also responsible for performing warranty repairs, technical support, and extensive testing of the internal workings of SMA Medium Voltage products. We currently have 2 openings for this role in the Western region. Primary Duties / Responsibilities - Responsible for testing, including Medium Voltage Transformer core testing, troubleshoots, repairs, and analyzing SMA Large Scale MV systems in the field, operations and maintenance, and site visits. - Applies expert knowledge and training from high voltage test equipment to identify root causes for SMA's internal quality 8D reports. - Develops detailed knowledge to aid in the creation of processes and procedures for SMA's Medium Voltage products, associated SMA and/or third-party accessories sold by SMA. - Uses expert knowledge to determine correct courses of action after conducting DGA sampling and obtaining results from DGA reports. - Maintains accurate inventory count of spare parts provided by SMA. - Uses expert knowledge to repair external leaks and cold-weld patches on Medium Voltage Transformers. - Regularly works with high voltage DC, three phase power, high AC voltage, and related software/firmware of SMA products. - Maintains a high level of customer satisfaction while striving to lower the costs of field service expenditure. - Collaborates cross functionally with the Global Service Organization, Quality, and Suppliers to provide customers with Root Cause Analysis of failures, and is responsible for keeping customers informed of the RCA status. - Performs and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations. - Other duties may be assigned or required. Qualifications - Certifications in the following are required through the AVO Training Institute or another accredited institution/trade school (either already obtained or trained upon hiring): Medium Voltage Transformer Levels I and II; Switch Gear and Circuit Breaker Maintenance with grounding and bonding; Electrical Safety for Utilities; Substation Maintenance I and II. - Must be familiar with High Voltage test equipment and understand the results from such equipment. - A bachelor's degree in a technical field is strongly preferred, or relevant years of qualified experience. - At least 5 years of experience in electrical, electronic, and/or network communications. - At least 5 years of experience with Medium Voltage equipment. - Prior experience with cold weld patch repairs and field transformer repairs. - Experience with pad mounted transformers, Medium Voltage Terminations, and operation of switchgears is preferred. Requirements - Ability to work nonstandard business hours occasionally to support service customer contracts. - Required weekend and/or night work is possible depending on customer requirements at the site. - Knowledge of solar and/or alternative energy markets is preferred. - Knowledge of the National Electric Code is preferred. - Advanced knowledge of power plant measurement devices and techniques is strongly preferred. - Ability to analyze and solve problems effectively is necessary. - Proficiency with Microsoft Office Suite (Word, PowerPoint, and Excel) is required. - Have direct interface with German counterparts for technical assistance and guidance on MV systems, and attend meetings with them on a daily or weekly basis. - This position requires significant domestic and international travel. Physical Requirements - While performing the duties of this job, the employee is required to travel, while at site; stand, walk, talk, hear, and observe surroundings. - The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel, and must routinely lift up to 50 pounds. - The work environment is constrained to a field service environment, with occasional functions in a corporate office. - While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures. - The noise level in the work environment is usually moderate. Benefits - Compensation: $38.00 to $43.00 per hour, dependent on experience and qualifications. - Comprehensive benefits including health, dental, and vision coverage, including $0 premium options. - Work Model: Remote. - 401(k) plan with company match. - Opportunities for professional development and training. - Inclusive, collaborative, and innovative work environment.