• Design the end-to-end systems that drive customer value: onboarding, product and content discovery, training course assignment flows, cross-product expansion, and AI agents that own meaningful tasks and programs. • Define interaction models for platform-level systems - not just UI layers or “more modals” - covering content metadata, training assignment logic, document and policy management, recertification automation, and cross-product orchestration. • Translate complex platform architecture into clear, intuitive, and trusted user experiences • Own the simplification of EasyLlama's most critical UX challenges, such as framing features that are orchestrated into a cohesive, multi-product user experience. • Design AI-driven systems - recommendation engines, intelligent automation, and AI agents that are usable, trustworthy, and effective. • Embed AI workflows and actionable guidance into the product in ways users understand and trust. • Partner with Product Management and Legal experts to design and innovate within defined guardrails for compliance-critical AI experiences. • Treat AI not as a feature, but as a foundational layer of the systems you are designing. • Use of AI tooling within your workflow, such as prototyping with modern AI tools (Lovable, v0, Figma Make, etc.) to create clickable MVPs in a day, rapidly turning rough prototypes into dev-ready specs. • Act as a Design Leader across platform initiatives, influencing decisions beyond your immediate scope • Partner closely with Senior Management, Product Management, Engineering, and Data Analytics Leads • Contribute new patterns to the EasyLlama Design System as required for platform-scale complexity, partnering with the Design System owner to extend capabilities consistently across multi-product experiences • Workshop with Senior Management and Leaders (CxOs, VPs, PMs) to propose, frame, and design UX experiments and hypotheses. • Define test variants and success criteria; prototype and iterate rapidly based on results • Design for measurable impact - not subjective preference - balancing speed of iteration with design system consistency. • Partner with Data & Analytics to track and improve core metrics such as our course assignment rate, activation, retention, and expansion signals.

• Lead end-to-end design for products • Collaborate with cross-functional teams to define product strategy • Conduct usability testing to inform design decisions • Develop user flows, wireframes, prototypes and high-fidelity designs • Design visual systems and patterns for scalability • Advocate for user-centric design and deliver exceptional product experience • Mentor a team of designers

• Lead and develop a team of Product Designers by providing coaching, mentorship, performance feedback, and clear direction while fostering an inclusive, high-performing team culture. • Partner with Product, Engineering, Research, Data Science, and business stakeholders to shape product strategy, influence roadmap priorities, and align teams around customer and business outcomes. • Guide the design and delivery of intuitive, cohesive customer experiences by helping teams navigate ambiguity, frame complex problems, and translate strategy into high-quality product solutions. • Champion design excellence by elevating product thinking, interaction design, systems thinking, and customer-centered decision-making while continuously improving design processes, planning, critiques, and collaboration. • Drive operational excellence by using data, customer insights, AI-powered capabilities, and emerging technologies to improve decision-making, increase team efficiency, and strengthen the overall product development process.

• Steuerung von Designprozessen • Als UX/UI Designer arbeitest du eng mit einem Team von Entwickler:innen, Stakeholder:innen und anderen Beteiligten zusammen, um nutzerzentrierte Lösungen zu schaffen • Du nimmst an regelmäßigen Teammeetings teil, bei denen ihr euch über Fortschritte austauscht und sicherstellt, dass das Design den Erwartungen entspricht • Du führst qualitative und quantitative Forschungen durch, um die Bedürfnisse der Nutzer:innen zu verstehen • Dabei nutzt du Methoden wie Interviews, Umfragen und Datenanalysen, um Personas und Customer Journeys zu erstellen, die den Designprozess leiten • Du entwickelst Ideen und visualisierst sie in Form von Wireframes und interaktiven Prototypen, um diese mit Nutzer:innen zu testen und zu optimieren • Du planst und führst Usability-Tests durch, um sicherzustellen, dass deine Designs intuitiv und benutzerfreundlich sind • Durch die Auswertung von Testergebnissen sammelst du Feedback, das direkt in die Optimierung der Benutzeroberfläche einfließt • Du gestaltest das Erlebnis und die Benutzeroberfläche des Produkts, damit es sowohl gut aussieht als auch einfach zu bedienen ist • Du beobachtest, wie Nutzer:innen mit dem Produkt umgehen, um herauszufinden, ob das Design funktioniert