• Support implementation and analysis of the client’s quantitative research projects • Support the development of the questionnaires, polls, and other research instruments • Support analysis of the data gathered via quantitative or multi-source data and research • Program and deploy surveys and polls in Qualtrics • Pull the target list for research deployment from various sources/systems • Create cross-tabs and verbatim files • Append data and customer information • Assist in writing and editing reports and presentations for stakeholders • Undertake curation of the Market Intelligence repository of research reports and related materials • Lead tracking of the research projects across the enterprise • Support expansion of the VoC and VoE programs, including future integration with Salesforce, API, etc. • Additional responsibilities will include maintaining and over-time managing the clients' Customer Panel

• Independently direct key aspects of systematic literature review (SLR) research projects with guidance from senior staff • Manage multiple projects with tasks varying to degree by project • Define and refine research questions as they pertain to the SLR objectives • Design of literature searches/algorithms to be implemented in scientific literature databases (i.e., PubMed, EMBASE, Cochrane Library, etc.) and grey literature sources (conference proceedings, regulatory agencies) • Develop inclusion/exclusion criteria within the PICOS framework to be implemented during screening process • Oversee the screening of abstracts and full-text articles against defined inclusion/exclusion criteria to assess their suitability for inclusion in the review • Review the PRISMA diagram depicting the study attrition • Validate data abstraction and extraction • Finalize the analyzable dataset • Draft tables and figures for analysis results • Synthesize the evidence base by through drafting and editing sections of project deliverables (e.g. reports, protocols, statistical analysis plans) and dissemination activities, abstract and manuscript preparation • Delegate tasks to junior staff and review their work as appropriate • Develop a project plan and monitor project progress, including timeline and budget • Draft project proposals, including scoping the body of evidence and preparing project budgets • Co-lead (or lead) client communications, both via email, phone, and in-person; responsible for day-to-day communications • Participate in non literature-based research and consulting activities within other departments (e.g., modeling and simulation, real-world evidence) • Participate in staff recruitment and training efforts • Serve as a line manager (depending on skills/experience)

• Provide study oversight as the primary liaison between CRAs, internal staff, study site staff including investigators, coordinators, client personnel, and external vendors involved in all stages of the study • Ensure clinical monitoring activities of the study CRA team(s) are performed in accordance with applicable Standard Operating Procedures (SOP), regulations, good clinical practices, key performance indicators, and study-specific requirements • Develop, review, and manage clinical plans and guidelines, including the clinical monitoring plan and study timelines; ensure compliance with monitoring intervals according to project requirements, review data reports, CTMS, disseminate listings/reports to study CRAs, and work with CRAs and site staff to resolve data discrepancies • Create annotated visit report templates and other documents and strategies related to site management and monitoring • Support training and development of team members, ensure compliance with study specific training requirements, and ensure training is appropriately documented • Guide and support CRAs, CTAs, and external contract research organizations regarding monitoring, co-monitoring, training, and audit visits; review site visit reports and monitoring letters in accordance with study and SOP requirements • Manage oversight of the Trial Master File (TMF)/eTMF and assist with filing and quality control • Track serious adverse events, protocol deviations, enrollment, ICFs, study contacts, investigational supplies, and investigational product for assigned study and review with appropriate members of the study team • Perform qualification, initiation, interim, and close out visits and provide visit reports as per monitoring guidelines as needed

• Own the end-to-end execution of quantitative research projects, supporting stakeholders through the full research lifecycle—from survey design and programming to data analysis, reporting, and insight development. • Manage multiple projects simultaneously, ensuring high-quality deliverables, accurate data processing, and timely communication of project progress. • Develop survey questionnaires aligned with research objectives and business questions. • Apply survey design best practices, including question clarity, logical flow, and bias mitigation. • Program surveys using platforms such as Qualtrics, Decipher, or similar survey tools. • Conduct comprehensive quality assurance (QA) testing to ensure survey functionality and respondent experience. • Clean, validate, and prepare survey datasets for analysis. • Create research reports, presentations, and summaries that communicate key findings effectively.