• Serve as a trusted technical and business advisor to Public Sector customer executives, • Lead strategic discovery sessions and design thinking workshops • Architect comprehensive, end-to-end solutions • Own the technical strategy and solution narrative across the full sales cycle • Orchestrate virtual teams of specialists, partners, and engineering resources • Drive long-term customer success by aligning technology investments with business transformation

• Deliver architecture designs and professional services to Cohesity customers • Lead customer transition initiatives from assessment through deployment completion, serving as technical authority for migration strategy, workload prioritization and execution planning • Identify technical, operational, security, and business risks and establish transition plans prior to implementation • Act as a trusted advisor to customer architects, infrastructure teams, and executive stakeholders • Review and approve design deviations, implementation decisions and deployment readiness milestones • Build strategic relationships with key customers and Cohesity teams • Collaborate with Cohesity’s product solutions, product management and engineering teams to bridge the gap between technology capabilities and customer requirements • Present architecture recommendations, deployment strategies, and technical risks to executive and technical stakeholders • Engage directly with customers to understand their organization needs and identify how Cohesity’s product features can best support their objectives • Develop detailed solution designs including architecture diagrams, sizing specifications, integration requirements, and risk assessments • Provide field feedback to Product Management and Engineering teams regarding deployment challenges, feature gaps, automation opportunities, and customer requirements • Define technical architecture including sizing and performance that meet customer requirements • Engage with teams to ensure Deployment Designs are successfully deployed • Develop best practices for the deployment designs that translate to project plans • Continually improve deliverables as we scale and release new features/products • Inspect deliverables for success and improvements. • Work with others to develop post-deployment documentation (run books, pre-deployment templates, etc.) • Provide feedback to Implement Engineers, Systems Engineers, and engineering on ways to improve the overall experience

• Deliver architecture designs and professional services to Cohesity customers • Lead customer transition initiatives from assessment through deployment completion • Identify technical, operational, security, and business risks and establish transition plans prior to implementation • Act as a trusted advisor to customer architects, infrastructure teams, and executive stakeholders • Review and approve design deviations, implementation decisions and deployment readiness milestones • Build strategic relationships with key customers and Cohesity teams • Collaborate with Cohesity’s product solutions, product management and engineering teams • Present architecture recommendations, deployment strategies, and technical risks to executive and technical stakeholders • Engage directly with customers to understand their organizational needs • Develop detailed solution designs including architecture diagrams, sizing specifications, integration requirements, and risk assessments • Provide field feedback to Product Management and Engineering teams • Define technical architecture including sizing and performance that meet customer requirements • Develop best practices for the deployment designs that translate to project plans • Provide feedback to Implement Engineers, Systems Engineers, and engineering

• Serve as Zuora’s payments subject matter expert throughout the sales cycle. • Partner with Account Executives to identify and develop opportunities within existing and prospective enterprise customers. • Lead discovery sessions focused on payment architecture, gateway strategy, authorization performance, global expansion, and operational efficiency. • Design solution architectures that support flexible payment ecosystems across multiple payment providers, gateways, processors, and payment methods. • Deliver compelling technical presentations, demonstrations, workshops, and architecture reviews tailored to executive, business, and technical audiences. • Advise customers on best practices for payment orchestration, intelligent routing, payment optimization, tokenization, payment resilience, and global payment acceptance. • Collaborate with Product Management, Product Marketing, Partnerships, and Engineering to represent customer requirements and influence future product capabilities. • Develop reusable solution assets, reference architectures, and technical enablement materials to scale payments expertise across the organization. • Support strategic RFPs, proof-of-concepts, and complex enterprise evaluations.