Champions of customer happiness. Providing award-winning healthcare customer services and CRM solutions.
State Farm Pipeline Req
Location
United States
Posted
1 day ago
Salary
0
Seniority
Mid Level
Job Description
State Farm Pipeline Req
Everise
Role Description - Answer inbound calls from individuals who are interested in learning more about our P & C programs. - Actively listen to their needs and develop the best solution to fit their physical, financial and emotional needs. - Educate our members on their options and how these changes can improve their lives. - Maintain the highest level of service by meeting and exceeding quality standards on every call. - Ability to connect and empathize with people in such a way that your ultimate desire is to help them find solutions to their struggles. - Ability to actively listen and recognize areas that need further examination, so that you can provide the best possible solution. - Ability to multi-task so that you can access all of the necessary information to provide an accurate and detailed recommendation. - Ability to clearly explain the solution you have customized for the member so that they fully understand their coverage and costs. - Ability to close the sale. - Once you have developed the ultimate solution that meets all of your member’s needs, finish the call by closing the sale and getting them enrolled. Qualifications - Licensed to sell P&C Insurance in your current state of residence. - Strong detail orientation and excellent communication/listening skills. - Strong computer skills that help you to efficiently maneuver through multiple applications simultaneously. - Assessments will be required. - Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens. - Strong decision making and analytical abilities. - Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime. - Highly developed sense of integrity and commitment to customer satisfaction. - Minimum of 6 months experience in a work environment where you are developing and/or closing sales. - High school diploma or GED is required. - Authorized to work in the United States. Company Description Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
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