• Install, configure, and manage Epic Hyperspace, Epic-specific print services, Interconnect, and related client system components. • Monitor and maintain system performance, availability, and security of Epic applications. • Support Citrix, VMware, or other virtual delivery platforms used to provide Epic access. • Troubleshoot and resolve issues related to Epic client applications, end user access, and environment stability. • Collaborate with technical teams, application analysts, and vendors to support upgrades, patches, and new releases. • Create and maintain system documentation, standard operating procedures, and configuration records. • Manage and maintain Epic print services, including deployment and troubleshooting of printers within Epic. • Participate in disaster recovery planning and testing. • Provide on-call support as needed for production issues. • Ensure compliance with organizational policies, industry standards, and security requirements.

Role Description Northrop Grumman Mission Systems is creating a next‑generation PLM platform that will enable digital transformation across engineering, manufacturing, model‑based engineering, and additive manufacturing. The Mission PLM Infrastructure Team is seeking a Teamcenter Systems Administrator to design, deploy, and sustain production, test, and development Teamcenter environments. This role will report to the Mission PLM Infrastructure Lead and will partner with Enterprise Services/IT, application support, and engineering program teams. This is a full-time remote position. Please note that the selected candidate will be required to work one Sunday/month to support maintenance and occasional after hours support for critical production incidents. - Architecture & Deployment - Install, upgrade, and configure key Teamcenter components (web tier/pool manager, enterprise tier, FMS/FSC, security services, dispatcher, Rich Client, Active Workspace, and integrations with ECAD/MCAD/MBSE tools). - Patch & Release Management - Apply application patches and manage version upgrades across all environments. - Capacity Planning - Provide recommendations on sizing and scaling of Teamcenter servers, cache, translation, and database tiers. - Performance Testing - Execute integrity and performance tests; tune FMS/FSC, pool managers, web, and translation servers for optimal scalability. - Incident Resolution - Act as Teamcenter subject‑matter expert to troubleshoot systemic production problems; lead root‑cause analysis and corrective‑action implementation. - Monitoring & Automation - Create scripts (PowerShell, Python, Bash) and configure monitoring tools to ensure services and scheduled jobs run correctly. - Administrative Tasks - Manage user access, remove process & data locks, and perform routine systems administrator duties. - Documentation & DR - Develop runbooks, SOPs, and configuration documentation; support disaster‑recovery exercises. - Communication - Clearly articulate technical solutions in written and verbal formats and present to both technical and non‑technical audiences. - Continuous Improvement - Identify and implement enhancements to improve reliability, performance, and scalability of the MPLM environment. Qualifications - Associate's degree in Engineering, Computer Science, Information Technology, or a related discipline and 10+ years of relevant experience, or a B.S. degree in Engineering, Computer Science, Information Technology, or a related discipline and 8+ years of relevant experience, or a Master's degree in Engineering, Computer Science, Information Technology, or a related discipline with 6+ years of relevant experience, or a PhD in Engineering, Computer Science, Information Technology, or a related discipline with 4+ years of relevant experience; a High School diploma with 12+ years of relevant experience may be considered in lieu of a completed degree. - 3-4 years of hands‑on experience with Teamcenter system architecture, installation, and administration (production, test, dev). - Windows Server administration experience. - Experience with Apache, JBoss (or equivalent), and SOLR indexing engine (or similar). - Strong problem‑solving skills and the ability to perform root‑cause analysis and implement corrective actions. - Excellent written and verbal communication skills and the ability to work with diverse technical teams. Requirements - Siemens Teamcenter Administration, ITIL Foundation, or CompTIA Security+ certification. - Expert‑level experience in IT operations and maintenance for large‑scale infrastructure. - Knowledge of the Teamcenter data model, customizations, workflow development, and bulk data import. - Experience installing and configuring Teamcenter add‑ons such as Active Workspace, Teamcenter Manufacturing, Shop Floor Connect, Single Sign‑On, Performance Monitoring, and Automated Multi‑User Testing. - Familiarity with CI/CD pipelines for Teamcenter (TFS, Azure DevOps, Jira, etc.). - Working knowledge of Oracle or comparable RDBMS. - RHEL Linux /CentOS server administration. - Prior exposure to Siemens products, customers, and processes. - Experience with Windows IIS for web‑tier services. - Background in complex PLM implementations for engineering and manufacturing environments. - Experience with Agile and SAFe methodologies. Benefits - Flexible work arrangements. - Phenomenal learning opportunities. - Exposure to a wide variety of projects and customers. - Very friendly team environment. - Exceptional benefits/healthcare. - 9/80 work schedule. - Great 401k matching program. Company Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

• Work closely with IT support analysts, DC staff, and Distribution Systems team members to quickly research, diagnose, and troubleshoot real-time issues, including equipment, platform, or application related issues. • Provide day-to-day delivery of system features and functionality to improve Distribution performance, throughput, and quality. • Design, code, debug, and unit test Distribution facing systems. • Provide Tier III functional support for Distribution or IT related incidents with the awareness to escalate to other technical resources as appropriate. • Configure, troubleshoot, and update platform and infrastructure components as required. • Deliver device and peripheral training and assistance to Distribution staff as necessary. • Offer onsite hands-on support and guidance for floor-level implementations, enhancements, and issue resolution as needed. • Aid in coordinating, scheduling, and allocating resources for software and hardware upgrades. • Communicate project status and incident resolution steps to relevant stakeholders. • Define and document test cases as needed for build verification; engage in cross-functional build and User Acceptance Testing activities as necessary. • Produce high-quality documentation on systems, tools, and processes for internal team and IT Service Desk utilization. • Perform other duties as assigned. • Comply with all policies and standards.

Role Description The System Administrator, Distribution is responsible for working directly with stakeholders in Distribution, IT, other SanMar Business areas, and external vendors to design, deliver, configure, maintain, and support the technology-based solutions of SanMar's distribution facing systems and processes. This position plays a critical role in optimizing DSaP solutions for stability, redundancy, and performance. These systems encompass Körber Supply Chain (HighJump), BluJay Parcel (Kewill), voice and RF hardware, label generation tools, printing hardware and media, conveyors, material handling equipment, and other third-party solutions, including their associated infrastructure. - Work closely with IT support analysts, DC staff, and Distribution Systems team members to quickly research, diagnose, and troubleshoot real-time issues, including equipment, platform, or application related issues. - Provide day-to-day delivery of system features and functionality to improve Distribution performance, throughput, and quality. - Design, code, debug, and unit test Distribution facing systems. - Provide Tier III functional support for Distribution or IT related incidents with the awareness to escalate to other technical resources as appropriate. - Configure, troubleshoot, and update platform and infrastructure components as required. - Deliver device and peripheral training and assistance to Distribution staff as necessary. - Offer onsite hands-on support and guidance for floor-level implementations, enhancements, and issue resolution as needed. - Aid in coordinating, scheduling, and allocating resources for software and hardware upgrades. - Communicate project status and incident resolution steps to relevant stakeholders. - Define and document test cases as needed for build verification; engage in cross-functional build and User Acceptance Testing activities as necessary. - Produce high-quality documentation on systems, tools, and processes for internal team and IT Service Desk utilization. - Perform other duties as assigned. - Comply with all policies and standards. Qualifications - Bachelor's Degree in related field or equivalent work experience - 1-3 years experience with SanMar specific systems or equivalent industry solutions - RDMS experience with MS SQL Server and MySQL - Experience with PowerShell scripting - Solid subject matter expertise on the functional use of technology-based distribution systems - Working knowledge of Windows Server administration - Ability to write intermediate to advanced queries using SQL server or MySQL - Ability to develop and deploy system enhancements utilizing SDLC and source control tools - Knowledge of integration, middleware, and/or messaging topologies - Understanding of network technologies such as load balancing, network/socket communication - Demonstrated ability and flexibility to quickly, and constructively, adapt to change and ambiguity in the work environment - Exhibit sound and accurate judgment - Organized, thorough, detailed, self-sufficient problem solver - Appropriate sense of urgency and prioritization with a passion for problem solving - Excellent interpersonal, oral, and written communication skills - Ability to work cooperatively with all levels of individuals across the company and external vendors - Capacity to analyze and assess the system needs of an organization - Ability to plan strategies to maintain system performance, redundancy, and stability - Flexible with schedule, able to provide off-hours support either remotely, or onsite, as needed Benefits - Salary Range: You`ll earn between $80,170 - $105,000 annually, depending on experience. - Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary. - Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off. - Comprehensive medical, dental, and vision benefits - 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle - Life insurance - Short/long-term disability coverage - Paid maternity/paternity leave - Pet insurance Company Description Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together. Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you. SanMar is an Equal Opportunity Employer. Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar. SanMar participates in E-Verify.