Absorb Software logo
Absorb Software

LMS technology built to accelerate learning and drive results.

Account Manager, Emerging Growth

Location

Canada

Posted

2 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Account Manager, Emerging Growth

Absorb Software

• Increase the net dollar retention of your book of business through proactive upsells, cross sells, and strong relationship management that protects and grows existing revenue. • Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships. • Identify, develop, and close new opportunities within assigned accounts to support a land and expand strategy. • Create accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum. • Build meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner. • Manage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business. • Become an expert in Absorb’s subscription models so you can confidently address client questions and guide renewal and expansion conversations. • Participate in team meetings and collaborative projects that help improve sales processes and overall performance. • Develop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported. • Stay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.

Job Requirements

  • Post-secondary degree (preferably in business or a related field)
  • 1-2 years of experience successfully managing client relationships and driving revenue growth through upselling
  • Very strong time management and organizational skills
  • Very strong verbal and written communication skills
  • Outgoing and personable nature with a sales driven attitude, strong team player
  • Ability to thrive in a dynamic, fast-paced environment that changes constantly
  • Additional preferred qualifications:
  • SaaS (or Technology) sales experience
  • Experience working with a global client base
  • Strong MS Office skills – primarily Excel and PowerPoint
  • Fluency in additional languages
  • Experience working with industry tools such as Salesforce

Benefits

  • Fully remote-first work with flexible work arrangements 🏡
  • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘
  • New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
  • Endless opportunity for career growth and internal mobility 🌱
  • Employee driven DE&I programs 🫶

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