• You will find, create, facilitate, and close new business opportunities in your assigned accounts • Represent and sell the full suite of Top Hat and approved partner products and services, including Top Hat’s digital textbook content and SaaS platform • Effectively position & message Top Hat’s value proposition to professors or department leaders, using a mixture of inside and outside sales techniques • You will work closely with Customer Success Managers and internal product and marketing partners to ensure a great customer experience for professors and to maximize revenue growth

• Defining critical markets and new customers in the assigned sales territory • Planning strategy and developing all key relationships to ensure strong foundation for solution selling • Maintaining and promoting relationships with customer contacts • Ensuring customer satisfaction as it pertains to supply chain management and other value-added services

• Sales activities and revenue responsibility: successfully develop the customer portfolio and drive new business • Customer support and relationship management: build trusted customer relationships and offer tailored solutions • Proposal and contract negotiations: prepare persuasive proposals and conduct professional price negotiations • Market and competitor analysis: proactively identify sales opportunities, market potential and trends • Reporting and documentation: prepare sales and visit reports • Collaboration with internal interfaces: coordinate with internal departments such as Marketing and Product Development • Representation and presentations: present products at trade shows and events

Role Description As a Senior Category Management Executive, you will support the grocery category team in managing assortment, sourcing, pricing, and promotions for the category. This role is ideal for someone who is passionate about the industry, has strong attention to detail, and is eager to grow their skills in category management and commercial operations. What You'll Do - Support the Category Manager in executing category strategies aligned with business goals. - Assist in sourcing new products and maintaining the assortment for the category. - Coordinate with suppliers to gather product details, pricing, promotional offers, and manage day-to-day communication. - Track performance of your category – including sales, pricing, and stock availability – and flag risks or opportunities. - Help plan and execute weekly and monthly promotions in collaboration with suppliers and internal stakeholders. - Ensure accurate and timely listing of products, content, and images on the app in coordination with the content team. - Liaise with the supply chain team to support availability, smooth onboarding of new SKUs, and replenishment cycles. - Conduct market research to identify trends, new product opportunities, and benchmark pricing. - Maintain strong working relationships with key suppliers and help prepare for periodic business reviews. Qualifications - 4-5 years of experience within a retail or quick/e-commerce environment. - Strong understanding of the market in the UAE, including supplier landscape, seasonality, and quality standards. - Strong communication and coordination skills, with a strong commercial mindset. - Detail-oriented with solid organizational and time management abilities. - Proficiency in Excel or Google Sheets; familiarity with reporting and data tools is a plus. - Strong analytical abilities and understanding of commercial KPIs and category performance metrics. - Passion for grocery retail and a strong desire to build a career in category management. - A proactive attitude, willingness to learn, and the ability to work in a dynamic, fast-paced environment. Benefits - Work and learn from great minds by joining a community of inspiring colleagues. - Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. - Explore new opportunities to learn and grow every day. - Work remotely from any country in the world for 30 days a year with unlimited vacation days per year. - Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.