• This combined functional and technical role covers the end-to-end design, implementation, development and support of SAP Policy Management (FS-PM) • Deliver efficient, tailored solutions that support core insurance processes such as new business, policy administration and claims • Analyze complex business needs and translate them into sustainable SAP FS-PM solutions • Turn functional requirements into a clear FS-PM design • Draft detailed functional and design specifications for RICEF objects (Reports, Interfaces, Conversions, Enhancements, Forms) • Define required components, system settings and system enhancements • Perform customizing across core SAP FS-PM areas, including product configuration, business processes, policy time model, contract structure and tariff integration • Manage integration points with FS-CD, FS-ICM, FS-RI, SAP FICO and SAP ECC/S/4HANA • Support module testing, integration testing, UAT and go-live activities • Lead and guide the FS-PM development team • Develop and adapt ABAP/ABAP OO programs for custom FS-PM requirements • Use and extend FS-PM-specific BAdIs, user exits and enhancement spots • Build interfaces with external systems, for example through web services or proxies • Carry out debugging and optimise performance in both customizing and ABAP code • Contribute to data migration strategy and technical execution

• Facilitate product demonstrations and convey our value proposition • Partner closely with Account Executives on enterprise level customers • Increase sales velocity and contribute to closing deals • Manage organized discoveries to uncover customer needs • Present and demonstrate the product competitively • Successfully manage customer questions and objections • Partner with Customer Success for onboarding of enterprise customers

• As a Senior Client Solutions Manager at Brand Networks, an Augeo company, you will play a pivotal role in ensuring our clients' success by providing tailored solutions that enhance their social media strategies. • Support a leading social influencer and employee advocacy program for one of Canada's largest retail clients. • Work closely with our clients, guiding them to achieve their marketing objectives using our platform, and helping them navigate the ever-evolving social media landscape. • Build and maintain strong, long-term relationships with clients, understanding their unique goals and challenges. • Act as the daily point of contact for clients, providing timely and effective communication and support. • Hold weekly client check-ins to review campaign performance and adjust strategy in real time. • Lead post-campaign debriefs with clients, including key-learnings decks for larger campaigns and streamlined recaps for smaller ones. • Get to know your users: Who are they? What are their unique business challenges? What motivates them? What is their corporate culture like? How do they like to communicate? • Craft communication to drive program awareness, adoption, and usage. • Monitor and analyze client campaigns and performance data to identify areas for improvement and recommend adjustments. • Prepare and present performance reports to clients, showcasing results and insights.

Role Description We're currently looking for top talent to fill the role below: - Role: Monday.com Solutions Architect / Monday.com Implementation Manager - Monthly Rate: $2000 - $2300/month - Availability: Full-time - 40 hours/week - Time Zone: CST To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form. What to Prepare: - English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check. - Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️ - 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification. Qualifications - Act as Monday.com Solutions Architect and Implementation Manager for Monday.com projects - Leads client calls - Takes the kickoff call with the client, determine what is needed to be built within Monday - Design and build their Monday.com platform for the client and baseline integrations - Manage the project, set milestone dates with the client, build the system - Run the client training meetings - Expand licenses where applicable - Manage implementations and work with other more junior support members Requirements - Monday.com solutions architect experience building the architecture - Monday.com experience with automations and integrations, CRMs - Experience running Monday.com projects and end-user training Industry/Tools Experience - Make - Zapier - N8N Benefits - ✅ Competitive Salary – We recognize your skills and experience with a great compensation package. - ✅ 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? - ✅ Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! - ✅ US Holidays Off – Enjoy 12 paid US holidays throughout the year. - ✅ Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. - ✅ Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. - ✅ Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind. - ✅ Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. - ✅ Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! - ✅ Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too! - ✅ Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people. Some benefits may vary. Full details will be provided during the onboarding process.