Alpaca logo
Alpaca

Developer APIs for stocks and crypto trading, investing apps, and embedded fintech.

Senior Sales Engineer

Sales EngineerSales EngineerFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Japan

Posted

11 hours ago

Salary

0

Seniority

Senior

5 yrs expJapaneseEnglishGrafana

Job Description

Senior Sales Engineer

Alpaca

• Provide technical support and relationship management for existing enterprise customers in Japan (e.g., SBI), acting as a trusted technical advisor throughout the partner lifecycle. • Partner with the Sales and Solutions teams on pre-sales technical discussions, solution design, and API consultations, and present compelling product and technical use cases to prospective clients. • Guide new enterprise customers through API integration, implementation, and onboarding. • Act as the voice of Japanese customers by collaborating with Product and Engineering teams to improve localized experiences; translate complex business and technical requirements (often originating in Japanese) into clear specifications for Alpaca's global engineering team. • Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders. • Work closely with local compliance and operations teams to understand local and regional product requirements (e.g., JFSA rules, NISA, local post-trade / settlement practices for US and JP securities). • Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and security questionnaires that win deals; lead demo strategy and execution. • Create sales support materials and documentation for new features and products, including Japanese-language collateral where needed. • Coordinate in Japanese with local regulators, vendors, and partners, and relay those requirements to global product and engineering. • Help customers successfully adopt Alpaca's platform while maintaining a high standard of technical and customer support; travel within Japan / APAC as needed. • Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners.

Job Requirements

  • Experience supporting enterprise / B2B customers in a technical, sales engineering, or solutions engineering role (typically 5+ years), ideally at API or SaaS-first companies.
  • Strong understanding of REST APIs, SDKs, and software integration workflows; hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
  • Native or business-level Japanese, with excellent customer communication skills and a solid understanding of Japanese business culture - essential for partner, vendor, and regulator communication.
  • Business-level English for collaborating with global, cross-functional teams; able to drive clarity on goals, set expectations, and collect feedback effectively.
  • Able to translate complex technical concepts into simple, understandable terms.
  • Self-starter who thrives in a startup environment, manages multiple assignments simultaneously, works independently, and drives projects to completion with close attention to detail.

Benefits

  • Competitive Salary & Stock Options: We offer competitive compensation packages with meaningful equity participation.
  • Health Benefits: Health benefits start on day 1.
  • New Hire Home-Office Setup: One-time USD $500 to set up your home office.
  • Monthly Stipend: USD $150 per month via a Brex Card for work-related expenses.
  • Professional Development: Opportunities for technical growth, conference attendance, and industry recognition.
  • Work-Life Balance: Flexible remote work arrangements with async-first practices.
  • Global Impact: Work with awesome hard-working people, super smart and cool clients, and innovative partners from around the world.

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